Fido Home Phone Reviews & Service Offerings

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Fido Home Phone
Fido Home Phone

Fido Home Phone

Website: www.fido.ca
Devices: N/A
Availability: AB, BC, MB, NB, NF, NS, ON, PEI, QC & SK
Monthly Price: $30 CAD

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19 persons found the following review useful
January 20, 2016
Submitted by: Steve (ottawa , ON)
Overall Rating: Rating
Would Recommend? NO

Critical issues with Fido home phone

I signed up for Fido home phone a week ago. Just now realize that there are two completely unacceptable flaws. 1)message waiting indicator doesn't work...apparently it is a known issue that will take at least a couple of weeks to fix...2)dtmf doesnt work with answering services, i.e. you press a key to select something, say "service department", and the callee doesnt get it...prompts again for the same option. Tried this with all phones in house, different company, never works...which basically mean the phone system is useless for calling any sort of company or institution. I will cancel Fido as soon as I can get something else.
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Monthly Fee Setup Fee Other Fees Long Distance Rates
$30 $40

Canada: FREE
USA: $0.05
Intl. Minutes:

Fido, a brand of Rogers, has come out with their very own Home Phone. Similarly to what Rogers Wireless Home Phone, this is, in fact, a wireless subscription with a special modem that you can attach to any regular home phone.

In terms of features Fido Home Phone does come with a comparable set: such as Voicemail, Caller ID, Call Waiting, Call Forwarding and Unlimited Canada wide Calling. Though note is only Canada and no USA calling is included.

Though unfortunately this is not integrated to any smartphone app - a real missed opportunity considering this Home Phone is coming from a wireless carrier.

In terms of the fees, the promo is that if you are an existing Fido customer your monthly cost is $10 otherwise is $30. You still have a one time fee of $40 for the modem.

The long-distance calling, to the US, for example, is significantly more expensive than those of other providers (typical cost is $0.01 vs $0.05 of Fido Home Phone) if you do call to the US a lot you do have an optional package of getting 5,000 minutes per month for an additional $10.

In all Fido Home Phone is an option to consider - but factor in the comparison other providers such as Phone Power, Yak or VoIP Much and then the Fido Home Phone is found to be expensive and limited in features alternative. 

Maple Leaf Features

Call Blocking Checkmark
Conference Calling Checkmark
BYOD: Checkmark
Smartphone App: Checkmark
Call Forwarding Checkmark
Call Hold Checkmark
Caller ID Name: Checkmark
Enhanced VoiceMail: Checkmark
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