Fido Home Phone Reviews & Service Offerings

Maple Leaf Company Info
Fido Home Phone
Fido Home Phone

Fido Home Phone

Website: www.fido.ca
Devices: N/A
Availability: AB, BC, MB, NB, NF, NS, ON, PEI, QC & SK
Monthly Price: $30 CAD

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When reviewing Fido Home Phone Gonevoip visitors usually feel Feeling disappointed disappointed !
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June 30, 2019
Review Helpful? 0 Yes No 0
Submitted by: Susan Molder (Toronto , ON)
Feeling unpleasantly_surprised Unpleasantly Surprised Rating 👎

Dropped signal, serious echo

Calls periodically become silent, then resume. A reverberating echo often occurs, making it impossible to converse. Fido was of no help.
November 13, 2018
Review Helpful? 1 Yes No 1
Submitted by: Tony (Montreal , QU)
Feeling disappointed Disappointed Rating 👎

Don't Sign up for FIDO SERVICES

Let this be a lesson.

2 Years ago I requested from the FIDO CUSTOMER SERVICE SUPPORT LINE to upgrade to the non-advertised deal 8GB for $20 from a standard 2 GB plan.

After back and forth conversations with the sales rep, they finally offered the deal, confirmed by their manager. Which was not advertised at the time only known via employee discounts depending on the company you worked for.

After 1 week of date use, I ended up with a HUGE billing for exceeding date usage, over $2,000.

They have no record for me requesting the additional addon. Or refuse to look into the matter.
Funny since all FIDO sales/support calls are recorded.

They also team up with CBV Collection Services LTD.

So let this be a lesson to those planning to get add-on packages with FIDO.

BE WARNED.
THINK BEFORE GETTING FIDO SERVICES.
January 20, 2016
Review Helpful? 22 Yes No 0
Submitted by: Steve (ottawa , ON)

Critical issues with Fido home phone

I signed up for Fido home phone a week ago. Just now realize that there are two completely unacceptable flaws. 1)message waiting indicator doesn't work...apparently it is a known issue that will take at least a couple of weeks to fix...2)dtmf doesnt work with answering services, i.e. you press a key to select something, say "service department", and the callee doesnt get it...prompts again for the same option. Tried this with all phones in house, different company, never works...which basically mean the phone system is useless for calling any sort of company or institution. I will cancel Fido as soon as I can get something else.
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Monthly Fee Setup Fee Other Fees Long Distance Rates
$30 $65

Canada: FREE
USA: $0.05
Intl. Minutes:

Fido, a brand of Rogers, has come out with their very own Home Phone. Similarly to what Rogers Wireless Home Phone, this is, in fact, a wireless subscription with a special modem that you can attach to any regular home phone.

In terms of features, Fido Home Phone does come with a comparable set: such as

  •  Voicemail,
  • Caller ID,
  • Call Waiting,
  • Call Forwarding and
  • Unlimited Canada wide Calling.

Rather disappointing to see calling is only Canada long distance and no USA calling is included.

Similarly, unfortunately, Fido Home Phone is not integrated with any smartphone app - a real missed opportunity considering this Home Phone is coming from a wireless carrier.

In terms of the fees, the promo is that if you are an existing Fido customer your monthly cost is $18 otherwise is $30. You still have a one time fee of $65 for the home phone adapter.

Gonevoip found the long-distance calling, to the US, for example, is significantly more expensive than those of other providers (typical cost is $0.01 vs $0.05 of Fido Home Phone) if you do call to the US a lot you do have an optional package of getting 5,000 minutes per month for an additional $10.

In all Fido Home Phone may be an option to consider - but factor in the comparison other home phone providers such as Phone Power, Yak or VoIP Much and then the Fido Home Phone is found to be expensive and very limited in features alternative. 

Maple Leaf Features

Call Blocking Checkmark
Conference Calling Checkmark
BYOD: Checkmark
Smartphone App: Checkmark
Call Forwarding Checkmark
Call Hold Checkmark
Caller ID Name: Checkmark
Enhanced VoiceMail: Checkmark
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