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Reply to:	Fido Home Phone For starters their customer service is laughable, the options are little to none, had to call Rogers and have my call transferred 3 times just to get in touch with someone connected to Fido representatives. My local Fido that I went to, I had terminated my contract in order to keep my same number, checked multiple times with the store representative who ensured me I had no outstanding balance to pay sent me on my way just to over a year later receive a collection notice from the NCR referring me to my Fido balance that the employee made certain I had paid. Miscommunication leading to this is a joke and the definition of unprofessional. This incident will now guarantee that the Rogers company never sees a penny of my ever again.
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