VoIP.ms Reviews and Plans

Provider Summary Information


Website: voip.ms
Devices: Sip Client
Coverage: AB, BC, MB, ON, SK, QC & NS
Monthly : $4.25 CAD

21 2 reviewCount
Axvoice VoIP Service
FACT: When reviewing VoIP.ms visitors in most cases feel Feeling satisfied satisfied!!

All Reviews

August 30, 2022
Review Helpful? 1 Yes No 0
Submitted by: Brenda J Dobson (Lake Loon , NO)
Feeling happy Happy Rating 👍

Great VoIP service!

VoIP.ms has wonderful service and support. Their call quality is as good as it gets and they are very helpful with any questions you have. They are much, much cheaper than a landline. You can talk until you cannot talk any more and still not come close to the cost of a landline these days. Great company. Definitely would recommend them.
September 5, 2019
Review Helpful? 1 Yes No 2
Submitted by: kirk h (E , AB)
Feeling happy Happy Rating 👍

Love Voip.MS

They are the best in my honest experience.

Stellar customer service.
Reliable good quality servers.
Great rates.

They offer best value over all hands down.
June 1, 2019
Review Helpful? 5 Yes No 0
Submitted by: Dan Lee (Toronto , ON)
Feeling angry Angry Rating 👎

Exceedingly poor customer service.

I needed to call a US embassy this week. INTL calls are blocked on all accounts until you submit your ID to their online form. Form says they'll unlock INTL calls within 24 hours. That was Thursday. Still ignored through Wednesday, I had to go into chat but INTL calls were now clearly unlocked to make INTL calls.

When I went to make the call their servers were not configured to allow service. I'm not a novice at SIP clients and following their setup guides. The problem really was they hadn't configured routing correctly in their server. I informed them and they blamed the inbuilt Android SIP client and asked I used Zoiper. Same problem with Zoiper because they hadn't setup the routes in their server. I even sent them a screen recording and screenshots making it all unmistakable the problem was on their end.

A day later, without apologizing for not acknowledging the problem was on their end and wasting a bunch of my time, they messaged back "it's possible to enable the routes to your account for the destination you've reported, however, please note that calls to this destination will have a rate of $0.34" That's interesting because their call rate sheet advertised $0.06. I say go ahead and do it because I don't expect them to lose money and I just want it working finally. They promise they've "enabled the routes."

Another day later, nope, yet again they failed to actually do it. I inform them. The say they'll fix it.

Another day later I try a final time. Nope still not fixed. I sign up for Google Voice which works immediately and just say they handled fixing it exceedingly poor. Their response...not an apology but suggesting I was using the incorrect dial codes which was demonstrably wrong given our correspondence and the screen recording I'd sent them.
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Setup Fee Long Distance Rates

Canada: $0.005
USA: $0.01
Intl. Minutes: 0

About VoIP.ms

VoIP.ms is a leading Voice over Internet Protocol (VoIP) service provider that has been revolutionizing communication for businesses and individuals since its inception. Established in 2007, VoIP.ms has grown into a trusted name in the industry, offering cost-effective and feature-rich VoIP solutions to customers worldwide.

What sets VoIP.ms apart is its commitment to providing reliable, high-quality, and scalable communication services tailored to meet the diverse needs of its clients. With a robust infrastructure and a vast network of data centers, VoIP.ms ensures seamless voice and messaging transmission, making it a preferred choice for businesses and residential users alike.

Key Features of VoIP.ms

VoIP.ms offers a comprehensive set of features that empower users to communicate effectively and efficiently. Some of the key features include:

  • Virtual Phone Numbers: VoIP.ms enables users to choose from a wide selection of virtual phone numbers, allowing them to establish a local presence in different cities and countries.
  • Inbound and Outbound Calling: With VoIP.ms, users can make and receive calls locally and internationally, taking advantage of competitive rates for domestic and international calling.
  • Pay-as-You-Go Pricing: VoIP.ms offers a flexible pay-as-you-go pricing model, enabling users to pay only for the services they use, making it a cost-effective solution.
  • Voicemail: VoIP.ms provides customizable voicemail services, allowing users to receive and manage voicemail messages via email or the online portal.
  • Call Forwarding: Users can easily forward calls to any designated phone number, ensuring they stay connected even when they are away from their primary location.
  • SMS Messaging: VoIP.ms supports SMS messaging, enabling users to send and receive text messages using their virtual phone numbers.
  • Failover Redundancy: VoIP.ms employs failover redundancy mechanisms to ensure continuous service even in the event of network disruptions.
  • API Integration: The platform offers API integration capabilities, allowing businesses to seamlessly integrate VoIP.ms services with their existing applications and systems.
  • Developer-Friendly: VoIP.ms provides extensive documentation and support for developers, enabling them to create custom solutions and applications using the VoIP.ms API.

Customer Experience with VoIP.ms

VoIP.ms has earned a reputation for providing an exceptional customer experience, which has contributed to its continued growth and success. Customer feedback and testimonials highlight several key aspects of the VoIP.ms experience:

  • Reliability: Customers appreciate the reliability of VoIP.ms's services. With its robust infrastructure and multiple data centers, VoIP.ms ensures high uptime and call quality, leading to uninterrupted communication.
  • Cost-Effectiveness: VoIP.ms's pay-as-you-go pricing model allows customers to have full control over their spending. Users only pay for the minutes and services they use, making it a cost-effective option for businesses and individuals alike.
  • Flexibility: The flexibility of VoIP.ms's services caters to a wide range of users, from small businesses to large enterprises and residential customers. Customers appreciate the ability to choose virtual phone numbers and tailor their communication solutions to their unique needs.
  • Easy Setup: VoIP.ms offers straightforward setup procedures, allowing customers to get their services up and running quickly. The user-friendly interface and documentation make it easy for both technical and non-technical users to navigate the platform.
  • Quality Support: VoIP.ms provides responsive customer support to assist users with any inquiries or technical challenges they may encounter. Customers value the knowledgeable and helpful support team that is always ready to assist.
  • Global Reach: With a wide selection of virtual phone numbers and competitive international calling rates, VoIP.ms facilitates global communication for businesses and individuals, fostering international collaboration and connections.
  • Developer Community: Developers appreciate VoIP.ms's developer-friendly approach and comprehensive API documentation. The platform's openness to custom integrations allows developers to create tailored solutions that meet their specific requirements.
  • Continued Innovation: VoIP.ms is committed to innovation and continuously enhances its services with new features and improvements. Customers value the platform's adaptability to evolving communication needs and technological advancements.

Reported Reputation of VoIP.ms

The reported reputation of VoIP.ms is largely positive, as evidenced by the customer reviews and testimonials available online. The company's dedication to customer satisfaction, cost-effectiveness, and reliable services has garnered praise from businesses and individuals alike.

Customers often highlight the ease of use and flexibility of VoIP.ms's services, making it a popular choice for businesses of all sizes and residential users looking for an alternative to traditional phone systems. The platform's ability to offer virtual phone numbers from various regions allows businesses to establish a local presence, making it easier to connect with customers in different geographic areas.

Additionally, VoIP.ms's pay-as-you-go pricing model is well-regarded, as it provides transparency and cost control for users. The option to add or remove services as needed without being tied to long-term contracts is particularly appealing to businesses with fluctuating communication needs.

The platform's dedication to providing comprehensive API documentation and support is applauded by developers, allowing them to integrate VoIP.ms services into their existing applications and create customized solutions for their businesses.

While VoIP.ms has received overwhelmingly positive feedback, like any service provider, it may encounter occasional challenges. Some users have reported technical issues or occasional service disruptions. However, customers generally acknowledge the company's responsive customer support team, which addresses issues promptly and ensures minimal downtime.

Overall, the reported reputation of VoIP.ms is that of a reliable and innovative VoIP service provider that offers excellent customer experiences. Its competitive pricing, feature-rich solutions, and commitment to continuous improvement have contributed to its positive standing within the VoIP industry.

Why Choose VoIP.ms?

There are several compelling reasons why individuals and businesses choose VoIP.ms as their preferred VoIP service provider:

  • Cost-Effective: VoIP.ms's pay-as-you-go pricing allows customers to control their spending and only pay for what they use, making it an economical choice for businesses and residential users alike.
  • Feature-Rich: The platform offers an extensive set of features that cater to various communication needs, ensuring that customers have access to the tools they need for effective communication.
  • Reliability: VoIP.ms's robust infrastructure and failover redundancy mechanisms provide customers with a reliable and stable communication experience.
  • Global Reach: With a wide range of virtual phone numbers and competitive international calling rates, VoIP.ms facilitates global communication and collaboration.
  • Flexibility: VoIP.ms's services are scalable and adaptable, making it suitable for small businesses and large enterprises alike, as well as residential users.
  • Developer Support: The platform offers extensive API documentation and support, enabling developers to create customized integrations and applications to meet their specific requirements.
  • Customer-Centric Approach: VoIP.ms places a strong emphasis on customer satisfaction, providing responsive support and continuously improving its services based on customer feedback.

Experience the power of VoIP with VoIP.ms. Sign up today to unlock a world of seamless communication and explore the possibilities of enhanced connectivity and collaboration.


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