Rogers Reviews & Service Offerings

Maple Leaf Company Info


Services: Cable & Wireless
Availability: ON, NB & NL
Monthly Price: $49.99 CAD

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When reviewing Rogers Gonevoip visitors usually feel Feeling angry angry !

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July 20, 2019
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Submitted by: Rupali (Toronto , ON)
Feeling angry Angry Rating 👎

Cheating customers

I am really disappointed with Rogers postpaid connection, they have many billing issues, they do not understand simple prorating concept when the plan is changed.Also they do a direct debit from your account when you have provided your account information a proof that you have account in Canada, they misuse it to direct debit without your knowledge.Also I was being told I will have to pay total bill of 80 including taxes but when I get bills its 100 dollars with taxes which is way beyond and there is no flexibility for plan change, they lock you up with higher price plans and cheat customers saying we cannot move to another plan even if I do not need 8gb per month, they force their plans on you and lock you in contract saying device is free.
June 16, 2019
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Submitted by: Melanie Summerhayes (Dunnville , ON)
Feeling angry Angry Rating 👎

Horrible customer service!

I have been waiting now for 3 months for the Rogers people to come and put in a new line for internet! We have a temporary line right now (for 3 months) that has to be moved everytime, so we can cut the grass EVERY TIME! Looking for a new provider!
June 2, 2019
Review Helpful? 0 Yes No 0
Submitted by: Devin (kitchener , ON)
Feeling angry Angry Rating 👎


Absolutely horrible ISP. You get nowhere near the speeds you pay for, the internet drops often and the customer service is an absolute joke.
April 28, 2019
Review Helpful? 0 Yes No 0
Submitted by: Matthew John Brown (St thomas , ON)
Feeling angry Angry Rating 👎

Worst Company ever

Seriously do everything in your power to choose a different internet provider. Hands down the worst choice ever. I would recommend going with no internet over choosing these thugs. They will exploit you over and over again.
January 28, 2019
Review Helpful? 0 Yes No 1
Submitted by: Shehna (North York , ON)
Feeling angry Angry Rating 👎


We were called to upgrade by paying just $3 extra per month. we did that. Since then, the internet stopped working. After repeated calling. there wasn't any progress. Now when I requested to go back to previous plan, they asked me to pay a higher rate to go with it. Horrible most home internet that I have used so far.
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$49.99 Shipping: $79.95 Other: $ Yes

Download: 10 Mbps

Upload: 1 Mbps

Cap: 100 GB

Overage: $5/GB

Rogers is one of the household names in Canada when it comes to internet services. Rogers has a very long history in providing telecommunication services. Rogers was founded back in 1967 in Ontario by Ted Rogers. Shortly after being founded Rogers acquired Canadian Cablesystems and became a public company. Ever since then Rogers gained massive success becoming a multi-billion dollar company, and provided service across the entire North American continent. Rogers boasts a very large employee force of over 10,000 and growing and their headquarters can be found at 333 Bloor Street East Toronto, Ontario M4W 1G9 Canada.

Rogers has a variety of high-speed internet plans, and they do not target clientele that browses or downloads lightly. Gonevoip shows below in review ALL of Rogers Home Internet plans along with the current monthly pricing;

  • Internet 10: 10 Mbps Down, 1 Mbps Up, 100 GB Usage at $49.99 month
  • Ignite Internet 150u: 150 Mbps Down, 15 Mbps Up, Unlimited Usage at $89.99 month
  • Ignite Internet 300u: 300 Mbps Down, 20 Mbps Up, Unlimited Usage at $99.99 month
  • Ignite Internet Gigabit: 1 Gbps Down, 30 Mbps Up, Unlimited Usage at $109.99 month 

Focusing now on what Rogers calls Ignite 150u which provides users with a download speed of 150 Mbps and an upload speed of 15 Mbps. The usage is unlimited. The total price for this plan costs $89.99 per month. In all honesty, this plan is way too pricey!. If we were to compare this plan to the 150 Mbps plan of Altima Telecom, which also offers unlimited usage, for only $64.99! We can assert that Rogers is charging way too much! 

Furthermore, we noticed that Rogers does not offer an unlimited usage time with the Basic Internet 10 plan. This is very disappointing due to the fact that whilst using such a connection, a 100 GB limit just does not accommodate customers properly. Also the overage charges Rogers implements are by far the greatest we have seen of any service provider at $5 per GB! Many prominent service providers charge a mere $0.25 per GB, and quite a few have gone all unlimited. Opting for Rogers Home Internet service will also cost an initial fee of $79.95 which includes the installation and activation fees. Rogers does have typical price reductions for 3 or 6 months if you are lucky to run into a promotion, but we have not accounted for those here as in the end, what matter is the final price.

Rogers home internet is very popular due to a perceived as high-quality though that is more of a myth than anything actual or factual. It is very common to see on internet facebook groups or other forums groups Rogers resales agents offering incredibly low offers; only to lure customers to sign-in and then let Rogers jack-up prices shortly thereafter. Due to the experience and time in the market, Rogers has managed to create a strong infrastructure which is the backbone of Rogers Internet and Wireless data network. However, it can be said without a doubt that if one opts into Rogers internet service, very likely would be paying more money than it had opted for an independent service provider. 

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark

Is Rogers going to service E2A 5M2 area anytime in the future,If yes when?

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