Rogers Reviews & Service Offerings

Maple Leaf Company Info
Rogers
Rogers

Rogers

Website: www.rogers.com
Services: Cable & Wireless
Availability: ON, NB & NL
Monthly Price: $49.99 CAD

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When reviewing Rogers Gonevoip visitors usually feel Feeling angry angry !
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February 14, 2020
Review Helpful? 0 Yes No 0
Submitted by: Nancy (Bradford , ON)
Feeling angry Angry Rating 👎

Rogers does not value your business at all

I have been with Rogers for more than 10 years and they keep adding additional cost to my bill for the same services. I called the customer service they simply want you to leave. They are very rude, not helpful at all. It seems like their employees are forced to work there or they have no choice that's how they treat you over the phone. My bill went up by 100$ within past 2 years, let me tell you this does not include any upgrade. We have to return on of our boxes bcz the promotion wa over and they wanted more money. For internet we have ignite 300 and it does not work in second floor when I complaint they asked us to purchase additional equipment (Hub) for extra. If you have unlimited budget then go ahead and sign up with them. Otherwise, forget about Rogers! too expensive with minimal customer appreciations! your business mean nothing to them !
December 27, 2019
Review Helpful? 0 Yes No 0
Submitted by: Avinash Persaud (Cambridge , ON)
Feeling angry Angry Rating 👎

Internet is down every Holiday!

Please include LTE/5G modems with the landline modems so that your customers never have to be disconnected from their cat videos. How am I going to know how Star Wars ended?
October 25, 2019
Review Helpful? 0 Yes No 0
Submitted by: Jaismeen Sandhu (Oshawa , ON)
Feeling angry Angry Rating 👎

Worst Internet connection

Only works if you sit in front of the modem, otherwise does not even work, if you are using 2-3 devices together forget it. One device will start to disconnect. Seriously I don't know how they are in business.
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$49.99 Shipping: $79.95 Other: $ Yes

Download: 10 Mbps

Upload: 1 Mbps

Cap: 100 GB

Overage: $5/GB

Rogers is one of the household names in Canada when it comes to internet services. Rogers has a very long history of providing telecommunication services. Rogers was founded back in 1967 in Ontario by Ted Rogers. Shortly after being founded Rogers acquired Canadian Cablesystems and became a public company. Ever since then Rogers gained massive success in becoming a multi-billion dollar company, and provided service across the entire North American continent. Rogers boasts a very large employee force of over 10,000 and growing and their headquarters can be found at 333 Bloor Street East Toronto, Ontario M4W 1G9 Canada.

Rogers has a variety of high-speed internet plans, and they do not target clientele that browses or downloads lightly. Gonevoip shows below in review ALL of Rogers Home Internet plans along with the current monthly pricing;

  • Internet 10: 10 Mbps Down, 1 Mbps Up, 100 GB Usage at $49.99 month
  • Ignite Internet 150u: 150 Mbps Down, 15 Mbps Up, Unlimited Usage at $89.99 month
  • Ignite Internet 300u: 300 Mbps Down, 20 Mbps Up, Unlimited Usage at $99.99 month
  • Ignite Internet Gigabit: 1 Gbps Down, 30 Mbps Up, Unlimited Usage at $109.99 month 

Focusing now on what Rogers calls Ignite 150u which provides users with a download speed of 150 Mbps and an upload speed of 15 Mbps. The usage is unlimited. The total price for this plan costs $89.99 per month. In all honesty, this plan is way too pricey!. If we were to compare this plan to the 150 Mbps plan of Altima Telecom, which also offers unlimited usage, for only $64.99! We can assert that Rogers is charging way too much! 

Furthermore, we noticed that Rogers does not offer an unlimited usage time with the Basic Internet 10 plan. This is very disappointing due to the fact that whilst using such a connection, a 100 GB limit just does not accommodate customers properly. Also the overage charges Rogers implements are by far the greatest we have seen of any service provider at $5 per GB! Many prominent service providers charge a mere $0.25 per GB, and quite a few have gone all unlimited. Opting for Rogers Home Internet service will also cost an initial fee of $79.95 which includes the installation and activation fees. Rogers does have typical price reductions for 3 or 6 months if you are lucky to run into a promotion, but we have not accounted for those here as in the end, what matters is the final price.

Rogers's home internet is very popular due to a perceived as high-quality though that is more of a myth than anything actual or factual. It is very common to see on internet Facebook groups or other forums groups Rogers resales agents offering incredibly low offers; only to lure customers to sign-in and then let Rogers jack-up prices shortly thereafter. Due to the experience and time in the market, Rogers has managed to create a strong infrastructure which is the backbone of Rogers's Internet and Wireless data network. However, it can be said without a doubt that if one opts into Rogers's internet service, very likely would be paying more money than it had opted for an independent service provider. 

Maple Leaf Features

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Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
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Is Rogers going to service E2A 5M2 area anytime in the future,If yes when?

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Avoid the Modem Rental Trap

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Internet Cable Wars: Battleground Ontario

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Canada’s Internet Speeds and Prices

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Home Internet Services with no price hike

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The Metamorphosis of Landlines

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