Comwave Business Reviews & Service Offerings
|September 30, 2015|
|Submitted by:||Cody D. (Calgary , AL)|
Top ProductI have a Marketing / Promotions business in Calgary and the Comwave phone system is ideal for me. I dont pay any long distance for Canada and USA calls (it's included) and there is a mobile app (also included) that lets us make calls from the business line - we don't have to be in the office to connect with our customers.
Highly recommended system, customer service is in Canada which is amazing.
|August 21, 2015|
|Submitted by:||Imram (Markham , ON)|
Best Hosted PBX System on MarketI did a lot of prior research and Comwave's hosted system by far made the best sense for my business. Their sales person by far was the most knowledgeable of all those that I approached and helped educate me on a number of factors that helped me make the right choice for what my business requires. I went with a Managed Hosted system that guarantees my quality of service (which Resellers are not able to do). No echo, jitter, delay or dropped calls - 100% reliable. The customer service folks are wonderful too, really helpful!
|June 25, 2015|
|Submitted by:||Sumit (Brampton , ON)|
Excellent ProductJust a note this site is incorrect; Comwave does provide fax, fax to email and conference calling.
I have their hosted service with the managed features and it works perfectly. I saved substantially and it is a great system. It also has connection to my staff's mobile phones so we save money on mobile long distance - it's unlimited calling in North America. Fax to email is great, I rarely print faxes now.
|February 20, 2014|
|Submitted by:||Bob Anderson (Montreal , QU)|
Great Service!Was very helpful in implementing a business solution for my company.
I deployed 12 hosted PBX smoothly and have saved me 30% by swithing over from Bell.
|January 7, 2014|
|Submitted by:||Delmar (Burlington , ON)|
Good DealI tried Ring Central as the first VoIP provider for me and their service was very choppy and the calls dropped a lot. I had a really tough time with their Customer Service as their call center is overseas, they did not help me. Once I switched to Comwave with the DSL and Home Phone bundle I have had excellent quality and never a dropped call. Comwave is highly recommended, you should call them you wont regret it.
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|Monthly Fee||Setup Fee||Other Fees||Long Distance Rates|
Canada: 1.9 cents
Comwave Hosted PBX Business Phone
Comwave was established in 1999 and it is HQ in Toronto, ON. As other Canadian companies Comwave also offers internet, long-distance and mobile apps (subscription may be purchased) The monthly costs for Comwave business plans are on the expensive side. Though Comwave does have some good VoIP features, falls shorts in providing affordable calling plans.
Comwave is known for its flashy advertising campaigns on TV. In our review Comwave Business bundle we found written in small letters, at the bottom of the page:
"While Comwave strives for accuracy in our advertising, Comwave reserves the right to correct pricing or information at any time."
So whatever the advertising shows may or may not be true and a plethora of otherwise not clearly stated fees are right at the gate the minute you call them up. Though after seeing the small letter hard to believe there'll be zero cost.
The following are Comwave Hosted IP Business Packages:
- Basic: $15.95 / monthly (incl. Phone #, Local Calling, Call-ID, Call Conf., Call Waiting, Mobile App)
- Essential: $19.95 / monthly (incl. Basic + Call-Fwd, Block #s, Seq. Rings, Enh. VM, VM-to-Email)
- Enhanced: $24.95 / monthly (incl. Basic + Essential + Find Me, Auto-Attendant, 2nd Line Support, Supp. IM)
Comwave does offer an app - Comwave Connect with the Business Phone system. Doubling as a softphone for your physical line.
Ultimately more feature-rich, affordable and flexible options are VoIP Much for Small Business or those target for medium to large business such as:
Either of these providers offers a larger set of features:
- advanced integrations,
- Canada/US calling,
- low fees from the onset,
- friendlier contract terms and
- support throughout the life-cycle of the engagement, from pre-sale to post-sale.
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