RingCentral Reviews & Service Offerings

Maple Leaf Company Info


Website: www.ringcentral.ca
Devices: iOS, Android, Blackberry, Windows
Availability: AB, BC, MB, NB, NF, NS, ON,PEI, SK & QC
Monthly Price: $19.99 CAD


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Reviews Stats

When reviewing RingCentral Gonevoip visitors usually feel Feeling satisfied satisfied !

All Reviews

September 13, 2019
Review Helpful? 1 Yes No 0
Submitted by: Dave G (Markham , ON)
Feeling happy Happy Rating 👍

Very happy

I'm using their service since 2013 and so far I'm a happy customer for sure; fair rates, great customer service, nothing bad to say about them.
August 22, 2019
Review Helpful? 2 Yes No 0
Submitted by: Jack (Montreal , QC)
Feeling satisfied Satisfied Rating 👍

1st Year with no outages!

I decided to post this review to celebrate the first phone company to provide us with 1 year of phone service without a single dropped call. If there were outages in the year, we never saw them! so I do recommend RingCentral!
August 10, 2019
Review Helpful? 0 Yes No 0
Submitted by: Frank C. (Woodbridge , ON)
Feeling satisfied Satisfied Rating 👍

Very Helpful

Our office lost main power during one of the last heatwaves, thankfully generators kicked-in and we were able to carry-on. RingCentral Support was instrumental, helped us thru a few hiccups our phone system experienced. Hence avoiding revenue losses. Thank you.
July 16, 2019
Review Helpful? 1 Yes No 0
Submitted by: Sam J (Whitehorse , YU)
Feeling satisfied Satisfied Rating 👍

A small business perspective

With the massive needs that corporate giants require its easy for small businesses to feel like there arent service models that meet their specialized needs. We have had this issue a lot in search of a business phone system. Most service providers are aimed at the large business demographic and usually, don't have price points or service packages that target the little guy. We were very pleased to see that Broadconnect actually understands this, and had a wide verity of business phone plans that worked for a company our size. Our account representative even went over all the ways that RingCentral will support our growth into a large company scaling our services up while maintaining a price point that works for us. With very affordable pricing, and even some very robust features that other providers were only willing to offer to the big companies I would recommend RingCentral to any business who thought they needed to have over 100 users on the phone to make VoIP an affordable option. They care about their little companies just as much as they do about the large ones they serve.
June 19, 2019
Review Helpful? 2 Yes No 0
Submitted by: Jamie S (Winnipeg , MA)
Feeling satisfied Satisfied Rating 👍


It fell under my responsibility to find a new phone provider for a very large company. Needless to say, this was a big responsibility and I did a lot of research before making my decision. Considering this phone system would serve over 400 users there were a lot of factors I needed to review to make sure we wouldn't have issues. From the beginning of my research, it was looking like RingCentral was who I needed to be talking to. After having some very informative conversations with a few different Broadconnect employees in different departments we had figured out a solution that would work for our companies needs. My decision could not have gone better. From the get-go, RingCentral was accommodating, with a free demo, free consultations and always finding ways to work all of our needs. From a large business point of view, I highly recommend RingCentral.
May 15, 2019
Review Helpful? 3 Yes No 0
Submitted by: Elizabeth W. (Toronto , ON)
Feeling satisfied Satisfied Rating 👍

Good Tech Support and Project Completion

We needed a solution that could accommodate our small budget but still gives us the image of a big company. We are still growing as a business and the telecom system provided to us by RingCentral was simple to use and we can add users easily whenever we hire a new employee. We are pleased that RingCentral not only gave us a great solution but top notch customer support as well.

Reply from: RingCentral
June 17, 2019
Thanks so much for your review!
October 27, 2016
Review Helpful? 5 Yes No 0
Submitted by: Jay (Vancouver , BR)

RingCentral Is Amazing!

Implemented RingCentral across our company moving away from a older solution. Amazing solution for the price!
March 22, 2016
Review Helpful? 2 Yes No 0
Submitted by: Mike Everly (Toronto , ON)

Great service & quality

Found good call quality and fine service response. Apps are very intuitive and we like the fact all office functions are available from a single provider.
March 21, 2016
Review Helpful? 5 Yes No 0
Submitted by: Al (Terrebonne , QU)

Great Teckh support

The tech support handling my case was very polite and explained to me what he was going to do before so that I did not have any surprises.
Considering that every client creates their own set of rules and policy within RingCentral, I can understand that sometimes even tech support would get confused. But in this case, he took the time needed to resolve the issue while maintaining the integrity of our communication policies (transfers, forwarding, etc). Again, I cannot say enough about how the tech (I'm so sorry I forget his name) that resolved the issue and closed the ticket was helpful.
February 24, 2016
Review Helpful? 2 Yes No 0
Submitted by: Academy Of Learning College (Steinbach , MA)

Poor customer sevice

The sales rep promised services that were not available in our area just to make a sale.
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Monthly Fee Setup Fee Other Fees Long Distance Rates
$19.99 FREE Plan-dependent
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Canada: FREE
Intl. Minutes: LOW RATES

Business Phone Excellence

RingCentral provides cloud computing-based phone systems, designed to help businesses manage mobile, fax, and email communications. RingCentral was founded in 2003 and is HQ in San Mateo, CA. 

This is the Ideal solution for small to medium businesses; which either can't afford or really don't need an in-house IP PBX. Also and for those small to medium teams who want to save costs over traditional business telephony (between 50% to 180% cheaper!) and yet sound equal to professional and connected.

For small or medium-sized office-based teams RingCentral Office is a solution that has the odd ability to satisfy current and future needs since is very easy & inexpensive to obtain expansion plans.

Some of RingCentral latest innovations are enabling TXT messaging (business SMS) and available integration with SalesForce CRM; making it very easy and convenient to increase team collaboration such as Video Conferencing and call efficiency. You also have the integration with Microsoft Outlook, which again you can send/receive faxes directly from your usual Inbox.

RingCentral is one of Gonveoip.ca favorites for business phone hosted PBX (or cloud PBX) business solutions due to:

  • the array of innovative features,
  • ease of integration,
  • the free trial/demo provided,
  • ease to scale up/down,
  • customer support availability and
  • affordable month-to-month cost. 
  • If you find a better price with a competitor, RingCentral will match-it! (have to call RingCentral to 1-844-262-5005 to qualify)

In 2014 RingCentral Office was awarded Internet Telephony Product of the Year by TMC; a prestigious award which RingCentral has taken home twice now. Previously RingCentral Office Phone system was awarded the same in 2012. 

You can reach out to RingCentral by dialing 1-844-262-5005 or by visiting RingCentral website


Maple Leaf Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark

Switching to VOip: Will the system work with my present land line phones or do I have to buy new phones?

The short answer is that it depends. There are several different types of phones, with varying types of compatibility with RingCentral Office. The best is to have the brand and model and contact RingCentral or Chat online with RingCentral team to find out how compatible.

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Does your system integrate with CRMs such as Salesforce?

Hello, Yes - we did the switch to RC and have them integrated with Salesforce, OUtlook and Oracle.

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