RingCentral Reviews and Plans
|March 5, 2021|
|Submitted by:||Amos (Toronto , ON)|
Review on serviceWe signed up with RingCentral office services about 2 months ago and so far so good. The reason I am writing a review is mostly due to how impressed I am with them helping us troubleshoot any issues with our phones as well as assisting in network setup. For anyone not familiar with cloud pbx service it is typically managed and troubleshot by the user and not the provider as all equipment on the network is owned by us and is there for our responsibility. Any issues we had where due to network clutter on our end, but RingCentral still offered amazing support and provided us with excellent call capacity and service. We could not be happier with the level of care showed our business. They really make you feel like your company is important. Unlike the big telecom provider we used to have!
|July 20, 2020|
|Submitted by:||gvrvwimpbot (Magnolia , US)|
Review from consumeraffairs.comI have just started my service with RingCentral and have found that their customer support from sales to questions I had setting up my phone and service has been excellent. I work from home and needed an office phone to conduct work. After asking around and reading several reviews I chose RingCentral. The process has been seamless for the most part, I had 2 minor issues (self imposed) during the set up of my desk phone, but I called customer support and they were quick to respond and took care of my issues. I might add as well that I did not have to go through endless questions with a computer generated problem solver - went right to a person and resolved everything. They resolved my answer message that sent all calls directly to voice mail as well as an issue with my extension not dialing outside numbers.
|July 19, 2020|
|Submitted by:||Sumit (Brampton , ON)|
Excellent ProductI have their hosted service with the managed features and it works perfectly. I saved substantially and it is a great system. It also has connection to my staff's mobile phones so we save money on mobile long distance - it's unlimited calling in North America. Fax to email is great, I rarely print faxes now.
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|Monthly Fee||Setup Fee||Other Fees||Long Distance Rates|
Bring your own Device Optional
RingCentral Business Phone Review
For those looking for cloud computing phone systems to manage email, fax, and mobile applications, RingCentral is one of the top providers. They were founded in 2003 with their current headquarters located in San Mateo, California.
RingCentral Business Phone is the perfect solution for small to medium-sized businesses. This company could save you between 50 to 180% when you compare them over other telephone systems. RingCentral offers flexible cloud-based calling features. Choose from a wide variety of phone numbers, and install their applications on your tablet, smartphone, or desktop computer.
They can meet your needs now and in the future whenever you plan to expand. Here is a review of the basic features you will find with RingCentral.
RingCentral at a Glance
- Innovative features
- Easy to integrate
- Demo provided
- Easy to scale
- Customer support
- Affordable month-to-month cost
- Call RingCentral at 1-877-515-0507 to qualify if you find a better competitor price, and they match it
Numbers and Extensions
Establish your local presence by choosing from over 200 area codes. Direct your customer calls to one single number, assign new numbers to users, and call queues. Give your business instant credibility with a toll-free number. Customers can have easy access to you through this number, and RingCentral also offers toll-free vanity numbers. Connect all of your employees at satellite and local offices with extensions. Add, remove, or edit your extensions at any time.
RingCentral business phone systems offer robust calling features making everything easier for you. These include:
- Presence - Colleagues can see your presence, whether you are on your desktop or smartphone. This shows whether you are available, invisible, or you don't want to be disturbed. This is easy to manage and configure, and you can only get this feature through RingCentral
- Call Delegation- Administration assistants, can use call delegation where they can manage high volumes of call transfers. This can simplify the calling experience for executives
- Screening and Call Forwarding - Use the screening features to block numbers and send other calls to voicemail. Use call forwarding to transfer your caller to the right department
- Call Flip - Call between your mobile phone or your desk phone. This gives you more flexibility and convenience
- Call Park - Use this feature to hold your calls in a virtual location. You can retrieve them from a desk phone in your system
- Shared Lines - Use multiple phones to share one number and answer your calls from any phone
- Phone Answering - Set up your RingCentral business phone system according to your work hours and operation schedule. Choose rules and route your calls to where you want them to go
- Voice-to-Email - Receive your voicemail messages in email. Listen to them no matter where you are
- Visual Voicemail - Manage your voicemails from your online account or through the RingCentral application
Gain insights and manage your system with their advanced analytics and administration tools. Move, manage, and add employees even when you are not at your office. Integrate the system with all of your essential applications. Improve your brand and enhance the image of your company with user greetings.
Use number porting to transfer existing phone numbers. Use call monitoring to improve the performance and productivity of your employees. Those that are authorized can listen in on employee calls, provide coaching, facilitate discussions, or monitor the conversations. Log your outbound and inbound calls with call logs. Use this to view the number of the caller, extension, date, time, and duration of your calls. Use the audit trail to track changes made by administration and users to the phone system. User templates make it easy to create batch configurations for multiple users. This reduces manual and repetitive tasks and makes it easier for administrator operations.
RingCentral provides service in over 40 countries and has inbound virtual numbers in over 100. The system makes it easy to manage your operations across your Global offices. Streamline communications and connect your global workforce with one cloud-based system.
Use RingCentral Webinar to hold webinars or other meetings with your employees. Hold video conferences with up to 500 individuals, and share screens from mobile applications, desktop, files, or websites. Hold audio conferencing sessions with up to 1000 people in attendance and get local dialing support. Collaborate and connect on any device with RingCentral rooms. Use their professional text solution to send a message to colleagues. Get notifications to fax and voice messages via SMS, email, and through their desktop or mobile applications.
The system is kept secure from network attacks and during outages with seven layers of security. RingCentral gives you reliable and secure VoIP service so you can receive calls anywhere where there is internet access. The Single Sign-On feature allows users to log in to RingCentral with corporate credentials. You have a central authentication point to securely access the services.
Based on our extensive review, RingCentral is an excellent provider. They were awarded the prestigious Internet Telephony Product of the year by TMC twice. Get in touch with them via the RingCentral Canadian website or call at 1-877-515-0507.
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can i send text and mms at a later moment? like write the text nous and have it delivered next week. Also can we have templates for the text or mms
Hello Mylene, Thanks for reaching. Yes, the feature you mention is available. Suggest calling 1-877-515-0507 to go over the details. Sincerely, The GV Team
Switching to VOip: Will the system work with my present land line phones or do I have to buy new phones?
The short answer is that it depends. There are several different types of phones, with varying types of compatibility with RingCentral Office. The best is to have the brand and model and contact RingCentral or Chat online with RingCentral team to find out how compatible.
Does your system integrate with CRMs such as Salesforce?
Hello, Yes - we did the switch to RC and have them integrated with Salesforce, OUtlook and Oracle.
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2020 Excellent Choice Awards
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