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RingCentral Reviews and Plans

RingCentral
Provider Summary Information
RingCentral
RingCentral

RingCentral

Website: www.ringcentral.ca
Devices: iOS, Android & Desktop
Coverage: AB, BC, MB, NB, NF, NS, ON,PEI, SK & QC
Monthly : $24.99 CAD

1-877-515-0507

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Home Phone

Home Internet

Business Phone

Business Internet

 
FACT: When reviewing RingCentral visitors in most cases feel Feeling satisfied satisfied!!
Rating
54
Rating
6
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0
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1
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5

All Reviews

August 22, 2021
Review Helpful? 7 Yes No 0
Submitted by: Nick T (Montreal , QC)

Stability and support

We are using RIngCentral for our primary phone system at the office and home office.
Their infrastructure seems to be very solid, because i never had a problem with our calls, the quality off the line is impressive and we like the phones because they are very simple to use.
I think they are currently a little bit ahead of the competition, because they offer more functionalities as the big Telco names (Bell, ...) for about the same or lower.
A big point is also that their connect with Microsoft Office 365 and MS Teams and they give a 24/7/365 technical support.
With that, i do recommend this provider for most business in Canada.
May 13, 2021
Review Helpful? 6 Yes No 0
Submitted by: Dilan V (Toronto , ON)
Feeling happy Happy Rating 👍

Good Deal

I tried Comwave as our business phone provider for the company and their service was very choppy; the calls dropped a lot. I had a really tough time with their Customer Service, they did not help. Once switched to RingCentral we have had excellent quality, spot on service and never a dropped call. Highly recommended, though your mileage may vary.
March 5, 2021
Review Helpful? 6 Yes No 1
Submitted by: Amos (Toronto , ON)
Feeling thankful Thankful Rating 👍

Review on service

We signed up with RingCentral office services about 2 months ago and so far so good. The reason I am writing a review is mostly due to how impressed I am with them helping us troubleshoot any issues with our phones as well as assisting in network setup. For anyone not familiar with cloud pbx service it is typically managed and troubleshot by the user and not the provider as all equipment on the network is owned by us and is there for our responsibility. Any issues we had where due to network clutter on our end, but RingCentral still offered amazing support and provided us with excellent call capacity and service. We could not be happier with the level of care showed our business. They really make you feel like your company is important. Unlike the big telecom provider we used to have!
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Setup Fee Long Distance Rates
FREE

Canada: FREE
USA: FREE
Intl. Minutes: LOW RATES

RingCentral Business Phone Review

For those looking for cloud computing phone systems to manage email, fax, and mobile applications, RingCentral is one of the top providers. RingCentral was established in 2003 with their current headquarters located in San Mateo, California.

Why RingCentral? 

RingCentral Business Phone is the perfect solution for small to medium-sized businesses. This company could save you between 50 to 180% when you compare them over other telephone systems. RingCentral offers flexible cloud-based calling features.  Choose from a wide variety of phone numbers, and install their applications on your tablet, smartphone, or desktop computer. 

They can meet your needs now and in the future whenever you plan to expand. Here is a review of the basic features you will find with RingCentral.

RingCentral at a Glance

  • Innovative features
  • Easy to integrate
  • Demo provided
  • Easy to scale
  • Customer support
  • Affordable month-to-month cost
  • Call RingCentral at 1-877-515-0507 to qualify if you find a better competitor price, and they match it

Numbers and Extensions

Establish your local presence by choosing from over 200 area codes. Direct your customer calls to one single number, assign new numbers to users, and call queues. Give your business instant credibility with a toll-free number. Customers can have easy access to you through this number, and RingCentral also offers toll-free vanity numbers. Connect all of your employees at satellite and local offices with extensions. Add, remove, or edit your extensions at any time.

Calling

RingCentral business phone systems offer robust calling features making everything easier for you. These include:

  • Presence - Colleagues can see your presence, whether you are on your desktop or smartphone. This shows whether you are available, invisible, or you don't want to be disturbed. This is easy to manage and configure, and you can only get this feature through RingCentral
  • Call Delegation- Administration assistants, can use call delegation where they can manage high volumes of call transfers. This can simplify the calling experience for executives
  • Screening and Call Forwarding - Use the screening features to block numbers and send other calls to voicemail. Use call forwarding to transfer your caller to the right department 
  • Call Flip - Call between your mobile phone or your desk phone. This gives you more flexibility and convenience
  • Call Park - Use this feature to hold your calls in a virtual location. You can retrieve them from a desk phone in your system
  • Shared Lines - Use multiple phones to share one number and answer your calls from any phone
  • Phone Answering - Set up your RingCentral business phone system according to your work hours and operation schedule. Choose rules and route your calls to where you want them to go
  • Voice-to-Email - Receive your voicemail messages in email. Listen to them no matter where you are
  • Visual Voicemail - Manage your voicemails from your online account or through the RingCentral application 

Administration

Gain insights and manage your system with their advanced analytics and administration tools. Move, manage, and add employees even when you are not at your office. Integrate the system with all of your essential applications.  Improve your brand and enhance the image of your company with user greetings.

Use number porting to transfer existing phone numbers. Use call monitoring to improve the performance and productivity of your employees. Those that are authorized can listen in on employee calls, provide coaching, facilitate discussions, or monitor the conversations. Log your outbound and inbound calls with call logs. Use this to view the number of the caller, extension, date, time, and duration of your calls. Use the audit trail to track changes made by administration and users to the phone system. User templates make it easy to create batch configurations for multiple users. This reduces manual and repetitive tasks and makes it easier for administrator operations.

International 

RingCentral provides service in over 40 countries and has inbound virtual numbers in over 100. The system makes it easy to manage your operations across your Global offices. Streamline communications and connect your global workforce with one cloud-based system.

Use RingCentral Webinar to hold webinars or other meetings with your employees. Hold video conferences with up to 500 individuals, and share screens from mobile applications, desktop, files, or websites. Hold audio conferencing sessions with up to 1000 people in attendance and get local dialing support. Collaborate and connect on any device with RingCentral rooms. Use their professional text solution to send a message to colleagues. Get notifications to fax and voice messages via SMS, email, and through their desktop or mobile applications.

Security

The system is kept secure from network attacks and during outages with seven layers of security. RingCentral gives you reliable and secure VoIP service so you can receive calls anywhere where there is internet access. The Single Sign-On feature allows users to log in to RingCentral with corporate credentials. You have a central authentication point to securely access the services.

Conclusion

Based on our extensive review, RingCentral is an excellent provider. They were awarded the prestigious Internet Telephony Product of the year by TMC twice. Get in touch with them via the RingCentral Canadian website or call at 1-877-515-0507.

Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark

can i send text and mms at a later moment? like write the text nous and have it delivered next week. Also can we have templates for the text or mms


Hello Mylene, Thanks for reaching. Yes, the feature you mention is available. Suggest calling 1-877-515-0507 to go over the details. Sincerely, The GV Team

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Switching to VOip: Will the system work with my present land line phones or do I have to buy new phones?


The short answer is that it depends. There are several different types of phones, with varying types of compatibility with RingCentral Office. The best is to have the brand and model and contact RingCentral or Chat online with RingCentral team to find out how compatible.

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Does your system integrate with CRMs such as Salesforce?


Hello, Yes - we did the switch to RC and have them integrated with Salesforce, OUtlook and Oracle.

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2020 Excellent Choice Awards


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