This internet has to be by far the worst ISP ever, hands down. It drops in speed on a daily basis, can't load videos, disconnects all the time. Don't make the same mistake I did, you might pay more for Rogers or Bell but you'll get consistent speeds.
Received email Dec. 6th, 2019 from Altima Telecom stating that international calling on home phone was no longer available as of Dec.1st. There was no notice given nor was there any mention of refunds available for lack of this service especially in December with the holidays approaching at a time we need to connect with older relatives overseas and in the States. Very poor customer service notification! Merry Christmas Altima!
It has been a month and a half since I paid on line for an internet service. As I called them to know when the technician would come to my place, they let me know that the service I paid for was not available in my area. So I asked for a refund of the paid amount. this is the time I haven;t got it. No response to my latest emails.
Altima Telecom was a telecommunications company providing services to consumers and business customers across the country (Quebec, Ontario, Alberta, Manitoba and British Columbia). It offers residential telephone services, business communications tools such as PBX, high-speed internet and digital television.
Altima was acquired by Telus in 2022.
The calling Features found with Altima Telecom service are the type you can find with Digital Home Phone Providers, such as
Voicemail: Save as many as 100 voice messages so that you'll never miss hearing from someone when you miss a call
Voicemail to Email: Receive emails with audio attachments for every voicemail in your mailbox.
Call Display: See the phone number for inbound callers.
Call Waiting: Get notified who is calling when you are on the already on the phone, then place the first call on hold to take the second call.
When GoneVoIP looked at Altima Telecom long-distance rates we found them to be competitive. Consider Canada wide calling is free (not including Yukon & North Western area) and long-distance calling to the USA is CAD$0.020 cents per minute. International long-distance calling to China is CAD$0.0190, including landlines and mobiles!
There is a $25 Activation Fee, which may be waived if prepay for one year.
With Altima's Home Phone Unlimited Canada-Wide Calling you can talk as often as you want, whenever you want, with anyone, anywhere in Canada.
I have a problem with my Altima Telecom landlline. When I call a tel. number that requires a further dial for an extention , I get a voice mail saying "INCORRECT ENTRY " . My acct. # with Altima is GE20200817008. THanks
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