Altima Telecom Reviews & Service Offerings

Altima Telecom
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Altima Telecom
Altima Telecom

Altima Telecom

Devices: N/A
Availability: AB,BC,MB, ON & QC
Monthly Price: $9.95 CAD


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Reviews Stats

When reviewing Altima Telecom Gonevoip visitors usually feel Feeling angry angry !

All Reviews

August 9, 2019
Review Helpful? 0 Yes No 0
Submitted by: Terri LaFace (richmond hill , ON)
Feeling thankful Thankful Rating 👍

Many thanks to Grace ext 829

Thank you so much Grace at ext 829 you were amazing at making sure that my phone was in working
order and stayed on the line with me the whole time unlike the night before that someone transferred me to the tech department and I was on hold for more than 1 1/2 hours before I realize that they had closed
for the night and left me waiting, I could of waited the whole night. Thank you Grace for being so caring. I was actually regretting that I switched to Altima, after all your help I was happy that I did make the right choice. Altima should be thrilled that they have you working for them.
Thank you Grace
If I have any more issues I will call you knowing that you will not leave me hanging .Keep up the supper work
May 14, 2018
Review Helpful? 1 Yes No 1
Submitted by: George (Ottawa , ON)
Feeling angry Angry Rating 👎


Just when I thought Altima was terrible, they sent out a new router. Now it is even worse. Any video stutters and freezes. Cannot watch YouTube or Netflix now. DO NOT use this useless internet company!!

Reply from: Online team
May 15, 2018

Really sorry about this,May we have your phone number or your account in order to look into your issue, if the router we replaced is not working well, it might be the issue from the settings, cause for each wifi environment, the interference is different, please feel free to give us a call back.


Altima online team
July 30, 2017
Review Helpful? 3 Yes No 2
Submitted by: Bilav Patel (Toronto , ON)
Feeling angry Angry Rating 👎

worst worst worst

sudden drop of speed, internet too slow..issues all the time..
please dont dont use..hidden charges to add to that
January 4, 2017
Review Helpful? 1 Yes No 3
Submitted by: deep (montreal , QU)
Feeling satisfied Satisfied Rating 👍

exellant service

altima internet service is very good. internet speed is very fast. i like it.

Reply from: Bilav Patel
July 30, 2017
worst internet servic in seven years i experienced.. plus hidden charges to it.
March 28, 2016
Review Helpful? 3 Yes No 0
Submitted by: Annie Trottier (Daveluyville , QU)


Au service à la clientèle, on m'a affirmé à trois reprises qu'il n'y avait aucun problème pour transférer mon numéro de téléphone (code régional 819). Une fois le service payé, l'ATA reçu, on m'annonce qu'on ne peut faire le transfert. C'était la condition pour que je change de compagnie et après vérification auprès d'un technicien de la compagnie, on me dit qu'AUCUN numéro 819 ne peut être porté.... Comment le service à la clientèle d'une entreprise en affaire depuis nombres d'année peut ignorer qu'elle ne peut desservir environ la moitié de la province??? L'entreprise et moi-même sommes perdants dans cette affaire puisqu'ils ont payé les frais pour envoyer l'ATA et que je dois aussi repayer les mêmes frais pour renvoyer le colis. Si on m'avait donné la bonne info dès le départ...
December 15, 2015
Review Helpful? 1 Yes No 2
Submitted by: Hassan Salim (MONTREAL , QU)

So far so good

I am a new immigrant, lower price is an important reason for me to choose Altima. I got first year promotional price, for the second year, price increased, but I compared with other providers, if I add installation fee or modem fee, Altima's second year price is still competitve. I stay with Altima, so far so good.
December 8, 2015
Review Helpful? 0 Yes No 3
Submitted by: Virginie F (MONTREAL , QU)

I like Altima service.

I used to be with Bell, I paid more than 60$ for only 150G after 3 times price increase. My friend recommended me to sign up with Altima for unlimited Internet, I bought modem with them, I'd rather buy the modem than pay each month 20$ more with Bell. Service is very good, I can't say I never get problem, as it happens also with Bell, it's just 1 or 2 times per year, service was back in 2 hours, which is reasonable.
December 7, 2015
Review Helpful? 0 Yes No 5
Submitted by: Wei (Markham , ON)

happy with the services.

I am very happy with the service. I think the price is great and the people are very nice.
October 14, 2015
Review Helpful? 4 Yes No 0
Submitted by: M Harris (pickering , ON)

No Service

I pid $312.99 and I have the most unreliable service. I have held for over an hour and then I have been disconnected, no wifi in house , replaced the router three times, it is the service NO NOT BELIEVE THIS COMPANY TOTAL CRAP. I HAVE HAD THEM LESS THAN A MONTH AND I AM DONE
August 8, 2015
Review Helpful? 6 Yes No 0
Submitted by: omar (MISSISSAUGA , ON)


This is the worst telecom company. unfortunately there is no zero rating which this bad company deserve. I have very bad experience with this spam company for one year of dirty service and decisive business. until now they steal my credit card number and withdrew complete annual fees in spite off many e-mails and calls confirming that they will not do.
Be careful and stay away from this spam company.
I can upload all emails if needed and I already report them to visa card company as a spam company.
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Monthly Fee Setup Fee Other Fees Long Distance Rates
$9.95 $25
Bring your own Device Optional

Canada: FREE
USA: $0.02
Intl. Minutes:

Altima Telecom is a telecommunications company that provides services to consumers and business customers across the country (Quebec, Ontario, Alberta, Manitoba and British Columbia). It offers residential telephone services, business communications tools such as PBX, high-speed internet and digital television.

The calling Features found with Altima Telecom service are the type you can find with Digital Home Phone Providers, such as

  • Voicemail: Save as many as 100 voice messages so that you'll never miss hearing from someone when you miss a call
  • Voicemail to Email: Receive emails with audio attachments for every voicemail in your mailbox.
  • Call Display: See the phone number for inbound callers. 
  • Call Waiting: Get notified who is calling when you are on the already on the phone, then place the first call on hold to take the second call. 

When GoneVoIP looked at Altima Telecom long-distance rates we found them to be competitive. Consider Canada wide calling is free (not including Yukon & North Western area) and long-distance calling to the USA is CAD$0.020 cents per minute. International long-distance calling to China is CAD$0.0190, including landlines and mobiles!

There is a $25 Activation Fee, which may be waived if prepay for one year. 

With Altima's Home Phone Unlimited Canada-Wide Calling you can talk as often as you want, whenever you want, with anyone, anywhere in Canada.

Maple Leaf Features

Call Blocking Checkmark
Conference Calling Checkmark
BYOD: Checkmark
Smartphone App: Checkmark
Call Forwarding Checkmark
Call Hold Checkmark
Caller ID Name: Checkmark
Enhanced VoiceMail: Checkmark
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