Velcom Reviews and Plans

Provider Summary Information


Coverage: ON & QC
Monthly : $79.95 CAD

205 3 reviewCount
Axvoice VoIP Service
FACT: When reviewing Velcom visitors in most cases feel Feeling disappointed disappointed!!

All Reviews

April 2, 2022
Review Helpful? 3 Yes No 0
Submitted by: Michel C (Barrie , ON)
Feeling disappointed Disappointed Rating 👎

Never dealt with such terrible and unstable internet

Worst service in my 20 + years of existence. Never dealt with such terrible and unstable internet. In order to get a tech, they needed all these unnecessarily screenshots. wasted so much of my time. The tech no showed twice and showed up once. and said nothing was wrong. Even though the network was intermittent and not to be forgotten I am a network technician myself. Please stay away at all cause. your better off with dial up then this company.. save yourself some money
July 15, 2021
Review Helpful? 2 Yes No 1
Submitted by: gvrvwimpbot ( Toronto , ON)
Feeling satisfied Satisfied Rating 👍

Review from

Great support and great service. Everything works without a hiccup.
July 8, 2021
Review Helpful? 2 Yes No 1
Submitted by: gvrvwimpbot ( Midland , ON)
Feeling disappointed Disappointed Rating 👎

Review from

June 24th Velcom lost service in all of Ontario for 2 days, turned off their phones, and offered only a pathetic group apology a day after, offered no compensation, and charged everyone full price for the month. Not dependable, not trustworthy
February 5, 2021
Review Helpful? 2 Yes No 1
Submitted by: David Roddis (Toronto , ON)
Feeling happy Happy Rating 👍

Very happy with Velcom\\\'s reliable and reasonably priced service

I heard about Velcom around the time that Rogers was trying to charge me $30 PER Mb for overage costs, incurred when a roommate was streaming Apple TV without my knowledge. Rogers prices are criminally high and their charges ludicrous. I signed up for cable Internet and provided my own modem. I believe I had free installation as well. My mid-range plan costs me $45 per month, with TRULY UNLIMITED service. I never have had overage charges, and I am online for various projects much of every day. The peace of mind I get from knowing exactly how much I will pay each month? Priceless. I recommend them without hesitation.
November 19, 2020
Review Helpful? 0 Yes No 0
Submitted by: Tony (Oshawa , ON)
Feeling disappointed Disappointed Rating 👎

Not the best bundled rates

I was considering an account with Velcom as my current internet supplier (Teksavvy) has increased their fees to customers. This is apparently in response to the CRTC reversing their decision to cut fees for third party suppliers and their customers. I decided not to go with Velcom because they don't offer customers a bundled package of internet & voip phone service, you cannot get both at a discounted price. One also has to pay the dsl dry loop fee even tho one has the phone service as well. When one tallies up the total for all services the monthly fee is only a few dollars less than what I am currently paying for. No real saving to be had.
The only way I can see this provider being worthwhile would be to purchase just the internet & nothing else...a 50dsl would be $40 + $7 dry loop fee totaling $47 mnthly.
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Promo Plan Speeds

Download: 300 Mbps

Upload: 20 Mbps

Velcom is a prominent internet service provider located in both Quebec and Ontario. Velcom was founded back in 2000 and have been competing as an internet service provider on the telecommunications front for over a decade.  Velcom’s headquarters can be found at 1900 Clark Blvd., Unit 5 Brampton, Ontario L6T0E9.

Velcom has gained its credibility for many of the great promotions it has to offer. Velcom believes in only making customers pay for what they get, and if it means making a customer happy, they will go the extra mile!

Let us now review Velcom’s Residential Cable 150 plan! This plan costs $74.95 per month with unlimited usage. This plan has a download speed of up to 150 Mbps and upload of up to 15mbps! If compared to a telecom giant internet service provider we all known as Rogers, which offers a 150 Mbps plan for a whopping $99.95 a month! We can certainly see and assert that Velcom Cable Internet is definitely the cheaper option!

In case you need or want a VDSL plan, then Velcom has a plan for that too! You can get a 50Mbps Download and 10 Mbps upload for $53.95 a month

Another great thing about this plan is that it is on a non-contract basis so customers can feel at ease! Installation fees are reduced to a minimal one-time fee of only $14. These are the same for VDSL or Cable internet packages.

Another incentive Velcom has to offer is that it allows users unlimited bandwidth. This means that no matter how much streaming or downloading is being done. Since there is no bandwidth cap you can rest at ease! This aspect is great for a very wide clientele base considering that demands on internet bandwidth are ever-increasing. Also, Velcom has Static IP`s available for all xDSL packages for an extra charge of two dollars per month for every IP.

For either, xDSL or Cable Internet Velcom is also supplying the modem, at no extra added cost. You may need to acquire an Internet router or Velcom would also help you with that. Combo Modem + Wireless Internet router is also available on DSL.

All in all, in this GoneVoIP review, find Velcom home internet plans worth trying. It may be a good choice for anyone looking for an independent internet service provider that is cost-effective.

Many will find comfort in Velcom's contract-less service nature and no installation fees good enough. Though shall be noted Velcom does enforce Acceptable User Policy (AUP). In where Velcom reserves the right to suspend and/or cancel permanently any and all Service without prior notification in the event of a violation of the AUP term or if the use of the Service disrupts or, in Velcom's judgment, could disrupt Velcom's business operations. 


Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
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Internet Cable Wars: Battleground Ontario

It has been brewing for a few months. Competition in the Cable Internet segment, especially on Rogers's territory is fierce. This is mainly driven by, ironically Rogers itself by making available to smaller or independent ISP's Speeds that would otherwise look premium. Rogers's strategy seems to be working as small ISPs as VMedia or Velcom go neck a neck with other medium-sized internet companies such as TekSavvy. Offers Some of the available plans from Rogers' resellers are: Velcom 250 Mbps Down /
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