TekSavvy Solutions Inc. Reviews and Plans

TekSavvy Solutions Inc.
Provider Summary Information
TekSavvy Solutions Inc.
TekSavvy Solutions Inc.

TekSavvy Solutions Inc.

Website: www.teksavvy.com
Services:
Coverage: AB, BC, MB, NB, NF,ON, PEI, QC & SK
Monthly : $68.95 CAD

1-855-462-5349

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363 2 reviewCount Request Quotes

Home Phone

Home Internet

Business Phone

Business Internet

 
FACT: When reviewing TekSavvy Solutions Inc. visitors in most cases feel Feeling disappointed disappointed!!
Rating
12
Rating
88
Rating
36
Rating
6
Rating
217

All Reviews

November 22, 2021
Review Helpful? 1 Yes No 0
Submitted by: Ryan T (Hay Lakes , AL)
Feeling disappointed Disappointed Rating 👎

Between them and Telus

Moved houses, took telus 2 months to install a dsl line into the house, even though they were given a months heads up before I moved. I was told they wouldn't charge me for the month I was without service. Guess what? Got charged the month with no service, and can't get them to stand by their word. Show up 3 times without the right tools to make the connection, give me a bs reason why they can't do it. I ended up running a ground and cat 5 myself because they are too lazy to do it themselves.
May 11, 2021
Review Helpful? 1 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from Canadianisp.ca

Such a disappointment and frustration! Called them on April 28 to schedule move of service to a new address on May 7. Unexpectedly, the whole family had to self isolate at old address due to COVID, so called TekSavvy on May 4 to postpone the transfer. They went ahead and moved the service anyway on May 7 and left us without internet. It is May 11 today and we don_t have internet. Called them twice since. The only thing they could do is email the tech (which according to them that is the only way to communicate and it takes 4-5 business days for a response). It has been a week since I called them to postpone! such a frustration. They need another way other than emailing to communicate in such urgent situations!
March 20, 2021
Review Helpful? 3 Yes No 1
Submitted by: Lisa McDowell (Vancouver , BC)
Feeling disappointed Disappointed Rating 👎

Bad Technical support

I would not recommend this company.
I moved apartments and asked for the internet service to be moved , unfortunately they do not show up at the appointments made by them, no phoine call to explain why they do not show up, no rebooking, no explanations. Had to call each time for a new ticket to be opened for my case.
Still no internet connection provided, while they are keep billing you, of course. No resolution found so far....
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TekSavvy Solutions, Inc. believes in doing the right thing. For their customers. For their business. For their employees. They do this by treating people the way they would want to be treated. Fairly. Honestly. With respect and consideration, at least that is the thought.

From their phone offerings to their Internet services. They believe Canadians should enjoy great access, at a fair price. Without unfair restrictions and fees imposed by monopolies to benefit their bottom line. They believe that people are tired of the status quo where Internet access is controlled by a select few corporations. They believe that consumers shouldn’t have to feel that their only choice is the best of the worst. They believe that consumers want an alternative that advocates for their rights and earns their trust and their business. They are that alternative. 

Since its inception in 1998, they have been working hard to improve the industry. Their business practices are effective and transparent. They believe in candor. They believe in integrity. And, most of all, they believe Canadians deserve a better choice and a better deal. It seems they’re onto something. TekSavvy has been ranked as Canada’s #1 ISP on dslreports.com for years running. Profit 100 magazine has repeatedly named them as one of Canadians Fastest Growing Companies. And they believe that it will continue to grow exponentially. Because, in the end, doing what’s right is the best business strategy of all. 

Teksavvy is cheaper not only in the one product tier that we have listed here but across the whole spectrum of choices you can have. There's DSL, there is Cable internet and for rural Ontario, there's Wireless Internet - you name it Teksavvy have the works for it.

TekSavvy is entirely Canadian owned and operated, with its headquarters based in Chatham, Ontario and their sister office in Gatineau, Quebec. This allows for superb 24/7 bilingual customer support. TekSavvy operates using what is called "last mile" infrastructure from the big Canadian telco Bell, Rogers, Cogeco, Shaw, Telus, and Vidéotron. Though Teksavvy sets their own flavor with different price and set of features included.

TekSavvy Internet comes in 3 different types of access technology, for urban areas the choices are between DSL and Cable. For some rural areas in Southwestern Ontario, the TekSavvy team has a product named SkyFI.

Below GoneVoIP reviews the current pricing of all Teksavvy residential Internet packages;

DSL

  • 6 Mbps Down, 0.8 Mbps Up, Unlimited at $45.95 month
  • 25 Mbps Down, 10 Mbps Up, Unlimited at $59.95 month
  • 50 Mbps Down, 10 Mbps Up, Unlimited at $66.95 month

Cable

  • 5 Mbps Down, 1 Mbps Up, Unlimited at $39.95 month 
  • 30 Mbps Down, 5 Mbps Up, Unlimited at $59.95 month
  • 75 Mbps Down, 10 Mbps Up, Unlimited at $68.95 month
  • 150 Mbps Down, 15 Mbps Up, Unlimited at $77.95 month
  • 500 Mbps Down, 20 Mbps Up, Unlimited at $104.95 month
  • 1024 Mbps Down, 20 Mbps Up, Unlimited at $114.95 month

SkyFi (For Rural Ontario)

  • SKYFI Basic I Up To 1 Mbps Download @ $24.95/month (unlimited)
  • SKYFI PRO 3 Up To 3 Mbps Download @ $29.95/month (unlimited)
  • SKYFI MAX 6 Up to 6 Mbps Download @ $39.95/month (unlimited)
  • SKYFI TITANIUM 10 Up to 10 Mbps Download @ $54.95/month (unlimited)

You may want to read all the reviews before contacting TekSavvy to gain knowledge of what the customer experiences are like in your area. Otherwise, you may continue exploring and compare Tekssavy Home Internet with other providers using the GoneVoIP platform.

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark

How much would unlimited high internet be in brantford


Hello Gail, Teksavvy prices for Unlimited Cable Internet go from $34.95/month for 5 Mbps Download to $89.95/month for 250 Mbps Download. So it depends on what your use is today and planned use. For example, if it is just two people with occasional browsing and streaming, then a 30 Mbps Download could work well. But if it is a busy family of 5 with 2 teenagers, then look at packages that deliver 150 Mbps download to start. Hope this help. The GoneVoIP Team

Rating  1     Rating  0 Report abuse

when will i get an answer . im on hold for a long time longer than you said

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Why does it say NO DATA on my tv screen when I have internet?

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The 2020 Pulse of Residential Internet in Canada

The Gonevoip.ca site allows the request of telecom service quotations, particularly used for business and residential internet users. We have been providing this service, free of charge, for the past four (4) years. Thru the unprecedented and trying times of 2020, we have received more Residential quotation requests than ever before. This report narrows the focus to the residential internet service quotation requests. To find out more about what Canadians are looking for, such as the price point that triggers a
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Rating  8     Rating  1
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Internet Cable Wars: Battleground Ontario

It has been brewing for a few months. Competition in the Cable Internet segment, especially on Rogers's territory is fierce. This is mainly driven by, ironically Rogers itself by making available to smaller or independent ISP's Speeds that would otherwise look premium. Rogers's strategy seems to be working as small ISPs as VMedia or Velcom go neck a neck with other medium-sized internet companies such as TekSavvy. Offers Some of the available plans from Rogers' resellers are: Velcom 250 Mbps Down /
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Canada’s Internet Speeds and Prices

Types of internet access providers Last summer we set out to analyze the status of the home internet connection speeds across the country. We picked fourteen representative major urban centers and analyzed factors such as maximum available download speed, average speed, and average monthly pricing. This analysis shows some very interesting facts, for example, while Albertans are expected to pay less for gas than, say, Ontarians. However, on average Albertans will be paying some $7 more than Ontarians per month for equivalent internet
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