TekSavvy Solutions Inc. Reviews & Service Offerings

TekSavvy Solutions Inc.
Maple Leaf Company Info
TekSavvy Solutions Inc.
TekSavvy Solutions Inc.

TekSavvy Solutions Inc.

Website: www.teksavvy.com
Services: Cable, DSL, Wi-Fi, & Wireless
Availability: AB, BC, MB, NB, NF,ON, PEI, QC & SK
Monthly Price: $53.95 CAD

1-855-462-5349

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Reviews Stats

When reviewing TekSavvy Solutions Inc. Gonevoip visitors usually feel Feeling disappointed disappointed !
Rating
3
Rating
83
Rating
23
Rating
5
Rating
191

All Reviews

December 17, 2019
Review Helpful? 3 Yes No 0
Submitted by: Damon Dittmer (Burlington , ON)
Feeling angry Angry Rating 👎

Worst Customer service.

0 empathy . Literally don't care about customers . Do not recommend
November 28, 2019
Review Helpful? 1 Yes No 0
Submitted by: Nicole (Toronto , ON)
Feeling angry Angry Rating 👎

Bad customer service rep

Very rude from the moment Paula (customer service rep) came on the line. Cut me off several times until the point I started getting very angry at her by raising my voice and calling her out on what she is (a B***H!). Even the tech guy was upset with Paula's way of dealing with people on the phone. All the way through the nasty conversation she had the nerve to try and defend her way of speaking to us. Quit your job if you're sick of trying to deal with people on the phone you rude douche bag!
November 26, 2019
Review Helpful? 2 Yes No 0
Submitted by: Nikolay Sisan (Cardigan , PR)
Feeling angry Angry Rating 👎

Scam

Bait-and-switch is a classic ploy by Internet providers. They advertise a low price for the first three months, but the small print at the bottom says that it will go up after that. Teksavvy goes a step further. They advertise a low price with no mention of a future increase, but after a couple of months the price goes up by almost 100%. In my case it went up from $36 to $67. Their e-mail said that they had forgotten to include a certain fee and a recent audit revealed that. Such dishonest tactics go beyond anything I have seen before. This is a scam and they should be in jail. Needless to say, I am switching.
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$53.95 Shipping: $0 Other: $ No

Download: 75 Mbps

Upload: 10 Mbps

Cap:

Overage:

TekSavvy Solutions, Inc. believes in doing the right thing. For their customers. For their business. For their employees. They do this by treating people the way they would want to be treated. Fairly. Honestly. With respect and consideration, at least that is the thought.

From their phone offerings to their Internet services. They believe Canadians should enjoy great access, at a fair price. Without unfair restrictions and fees imposed by monopolies to benefit their bottom line. They believe that people are tired of the status quo where Internet access is controlled by a select few corporations. They believe that consumers shouldn’t have to feel that their only choice is the best of the worst. They believe that consumers want an alternative that advocates for their rights and earns their trust and their business. They are that alternative. 

Since its inception in 1998, they have been working hard to improve the industry. Their business practices are effective and transparent. They believe in candor. They believe in integrity. And, most of all, they believe Canadians deserve a better choice and a better deal. It seems they’re onto something. TekSavvy has been ranked as Canada’s #1 ISP on dslreports.com for years running. Profit 100 magazine has repeatedly named them as one of Canadians Fastest Growing Companies. And they believe that it will continue to grow exponentially. Because, in the end, doing what’s right is the best business strategy of all. 

Teksavvy is cheaper not only in the one product tier that we have listed here but across the whole spectrum of choices you can have. There's DSL, there is Cable internet and for rural Ontario, there's Wireless Internet - you name it Teksavvy have the works for it.

TekSavvy is entirely Canadian owned and operated, with its headquarters based in Chatham, Ontario and their sister office in Gatineau, Quebec. This allows for superb 24/7 bilingual customer support. TekSavvy operates using what is called "last mile" infrastructure from the big Canadian telco Bell, Rogers, Cogeco, Shaw, Telus, and Vidéotron. Though Teksavvy sets their own flavor with different price and set of features included.

TekSavvy's DSL 6 service is the entry point of Fiber To The Node (FTTN) DSL service for customers in both Ontario and Quebec. TekSavvy's DSL services, when coupled with their TekTalk Unlimited VoIP service, has the monthly recurring dry loop fee waived. 

TekSavvy Internet comes in 3 different types of access technology, for urban areas the choices are between DSL and Cable. For some rural areas in Southwestern Ontario, the TekSavvy team has a product named SkyFI.

Below GoneVoIP reviews the current pricing of all Teksavvy residential Internet packages;

DSL

  • 6 Mbps Down, 0.8 Mbps Up, Unlimited at $35.95 month
  • 15 Mbps Down, 10 Mbps Up, Unlimited at $40.95 month
  • 25 Mbps Down, 10 Mbps Up, Unlimited at $44.95 month
  • 50 Mbps Down, 10 Mbps Up, Unlimited at $51.95 month

Cable

  • 5 Mbps Down, 1 Mbps Up, Unlimited at $29.95 month 
  • 30 Mbps Down, 5 Mbps Up, Unlimited at $44.95 month
  • 75 Mbps Down, 10 Mbps Up, Unlimited at $53.95 month
  • 150 Mbps Down, 15 Mbps Up, Unlimited at $62.95 month
  • 300 Mbps Down, 20 Mbps Up, Unlimited at $79.95 month

SkyFi (For Rural Ontario)

  • SKYFI Basic I Up To 1 Mbps Download @ $24.95/month (unlimited)
  • SKYFI PRO 3 Up To 3 Mbps Download @ $29.95/month (unlimited)
  • SKYFI MAX 6 Up to 6 Mbps Download @ $39.95/month (unlimited)
  • SKYFI TITANIUM 10 Up to 10 Mbps Download @ $54.95/month (unlimited)

See this video produced by Teksavvy's team on how to troubleshoot a slow internet connection - it has some really helpful tips!

You may want to read all the reviews before contacting TekSavvy to gain knowledge of what the customer experiences are like in your area. Otherwise, you may continue exploring and compare Tekssavy Home Internet with other providers using the GoneVoIP platform.

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark

How much would unlimited high internet be in brantford


Hello Gail, Teksavvy prices for Unlimited Cable Internet go from $34.95/month for 5 Mbps Download to $89.95/month for 250 Mbps Download. So it depends on what your use is today and planned use. For example, if it is just two people with occasional browsing and streaming, then a 30 Mbps Download could work well. But if it is a busy family of 5 with 2 teenagers, then look at packages that deliver 150 Mbps download to start. Hope this help. The GoneVoIP Team

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when will i get an answer . im on hold for a long time longer than you said

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Why does it say NO DATA on my tv screen when I have internet?

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