TekSavvy Solutions Inc. Reviews & Service Offerings

TekSavvy Solutions Inc.
Maple Leaf Company Info

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 3

Rating  0%     Rating  100%    

TekSavvy Solutions Inc.
TekSavvy Solutions Inc.

TekSavvy Solutions Inc.

Website:
Services:
Availability:
www.teksavvy.com
Cable, DSL, Wi-Fi, Dial-up, Dry-loop & Wireless
AB, BC, MB, NB, NF,ON, PEI, QC & SK

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Monthly Fee Setup Fee Contract Speed Monthly Usage
$27.99 Shipping: $10 Other: $75 Modem $50 Activation No

Download: 7Mbps

Upload: 1Mbps

Cap: 150GB, 400GB & Unlimited

Overage: $0.25/GB Max $50

TekSavvy Solutions, Inc. believes in doing the right thing. For their customers. For their business. For their employees. They do this by treating people the way they would want to be treated. Fairly. Honestly. With respect and consideration.

From their phone offerings to their Internet services. They believe Canadians should enjoy great access, at a fair price. Without unfair restrictions and fees imposed by monopolies to benefit their bottom line. They believe that people are tired of the status quo where Internet access is controlled by a select few corporations. They believe that consumers shouldn’t have to feel that their only choice is the best of the worst. They believe that consumers want an alternative that advocates for their rights and earns their trust and their business. They are that alternative. 

Since their inception in 1998, they have been working hard to improve the industry. Their business practices are effective and transparent. They believe in candor. They believe in integrity. And, most of all, they believe Canadians deserve a better choice and a better deal. It seems they’re onto something. TekSavvy has been ranked as Canada’s #1 ISP on dslreports.com for 5 years running. Profit 100 magazine has repeatedly named them as one of Canadians Fastest Growing Companies. And they believe that it will continue to grow exponentially. Because, in the end, doing what’s right is the best business strategy of all. 

Teksavvy is cheaper not only in the one product tier that we have listed here but across the whole spectrum of choices you can have. There's DSL, there is Cable internet - you name it they have the works for it.

TekSavvy is entirely Canadian owned and operated, with its headquarters based in Chatham, Ontario and their sister office in Gatineau, Quebec. This allows for superb 24/7 bilingual customer support. TekSavvy operates using what is called "last mile" infrastructure from the big Canadian telco Bell, Rogers, Cogeco, Shaw, Telus and Vidéotron. Though Teksavvy sets their own flavour with differents price and set of features included.

TekSavvy's DSL 7 service is the entry point of Fiber To The Node (FTTN) DSL service for customers in both Ontario and Quebec. TekSavvy's DSL services, when coupled with their TekTalk Unlimited VoIP service, has the monthly recurring $5 dry loop fee waived. 

See this handy video produced by Teksavvy on how to troubleshoot a slow internet connection with some really helpful tips!

Contact TekSavvy today to see what they can provide you. 

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
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Reviews Stats

Rating
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Rating
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Rating
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Rating
1

Top Positive


14 persons found the following review useful
Submitted on: June 6, 2016
Submitted by: Sheila(Toronto, ON)
Overall Rating: Rating
Would Recommend? YES

Used to be good

Recently a phone tech in the condo accidentally pulled out my service cable. I had no phone and no Internet.

After hanging on a mall payphone for half an hour on hold (Teksavvy does not supply wait times on the home phone queue) I gave up and tried again at the beginning of work, another half hour to get an agent. They had the same excuse, high volume and another group of new hires being trained. Same excuse 6 months ago.

Teksavvy has become less savvy providing customer service.

I'm looking for a new provider.for Internet and phone.


Do you find this review useful?

14 Yes No 5 Report abuse


Top Critical


5 persons found the following review useful
Submitted on: November 2, 2016
Submitted by: mark (ottawa, ON)
Overall Rating: Rating
Would Recommend? NO

worst ever

I have a very low internet speed while I am paying for 7Mbps download.
I contacted them and they say that the infrastructure is for bell and they can ask bell to check their infrastructure.
However, if there is no problem in bell's infrastructure, I should pay the fee (around 80$).
They didn't even bother to send a technician into my apartment to check the issue.
I am really angry about their service and looking to switch to another provider to get a service faster than dial up.

Reply from: Jack On: January 28, 2017
Who are you with now and are you happy?


Do you find this review useful?

5 Yes No 0 Report abuse


All Reviews

5 persons found the following review useful
November 2, 2016
Submitted by: mark (ottawa, ON)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

worst ever

I have a very low internet speed while I am paying for 7Mbps download.
I contacted them and they say that the infrastructure is for bell and they can ask bell to check their infrastructure.
However, if there is no problem in bell's infrastructure, I should pay the fee (around 80$).
They didn't even bother to send a technician into my apartment to check the issue.
I am really angry about their service and looking to switch to another provider to get a service faster than dial up.

Reply from: Jack
January 28, 2017
Who are you with now and are you happy?
Do you find this review useful? 5 Yes No 0 Report abuse
14 persons found the following review useful
June 6, 2016
Submitted by: Sheila (Toronto, ON)
Overall Rating: Rating
Would Recommend? NO

Used to be good

Recently a phone tech in the condo accidentally pulled out my service cable. I had no phone and no Internet.

After hanging on a mall payphone for half an hour on hold (Teksavvy does not supply wait times on the home phone queue) I gave up and tried again at the beginning of work, another half hour to get an agent. They had the same excuse, high volume and another group of new hires being trained. Same excuse 6 months ago.

Teksavvy has become less savvy providing customer service.

I'm looking for a new provider.for Internet and phone.
Do you find this review useful? 14 Yes No 5 Report abuse

Do you service Brigus, NL (A0A 1K0)


Hi there! Unfortunately, we do not serve NL with our TekTalk service. We currently do not have rate centers for that region but keep checking with us! We may eventually get to your area in the future!

Rating  1     Rating  0 Report abuse

Maple Leaf Rating

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(2) Reviews + (1) Replies: 3

Rating  0%     Rating  100%

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