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GemsTelecom Reviews & Service Offerings

Maple Leaf Company Info


Services: Cable, DSL & Dry-Loop
Availability: ON & QC
Monthly Price: $24.99 CAD


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28 4.5 reviewCount Get Free Quotes

Home Phone

Home Internet

Business Phone

Business Internet


Reviews Stats

When reviewing GemsTelecom Gonevoip visitors usually feel Feeling satisfied satisfied !

All Reviews

December 5, 2019
Review Helpful? 0 Yes No 0
Submitted by: Lisa Katz (Welland , ON)
Feeling thankful Thankful Rating 👍

Love Gemstone

Best internet service provider ever used very fast nice easy no problem with the service never down very reasonable cheaper then Bell, Cogeco, and Rogers!!
November 20, 2019
Review Helpful? 2 Yes No 0
Submitted by: Bogdan P (Montreal , QU)
Feeling unpleasantly_surprised Unpleasantly Surprised Rating 👎



Gemstelecom is not able to manage their customers, they send invoices with obvious errors but at the end the customer will have to pay. I wonder if they do it in purpose.
After reading the Google reviews I have seen other people having the same kind of issues.
I will suggest to stay away from Gemstelecom if you want piece of mind.
November 14, 2019
Review Helpful? 1 Yes No 0
Submitted by: Raba (Markham , ON)
Feeling satisfied Satisfied Rating 👍

Fantastic speed

Fantastic speed, good price for great service. The customer service is amazing, and the quality of the service is extraordinary. I'm a student who truly appreciates such a service. I highly recommend it!!!
October 11, 2019
Review Helpful? 10 Yes No 0
Submitted by: Abhur S (Toronto , ON)
Feeling satisfied Satisfied Rating 👍

Overall Good Service

The Internet service is good, the price is right and support has proven efficient.
August 13, 2019
Review Helpful? 0 Yes No 0
Submitted by: Harap Alb (Montreal , QU)
Feeling satisfied Satisfied Rating 👍

Keep up the good work!

Very good service. Asked for a second installation at a remote location after a few years. Usama from Customer Service knew how to offer me a good deal. Ask for this guy and you will be satisfied! Knowledgeable, proffesional and knows how to do business. I am Gemstelecom customer for a few years and I am happy I've got rid of Videotron. These guys never send me letters with bad surprises, like those big companies that complain every year that they don't make enough money on customers. I started with a trial and I remained to hook up with them for years. Keep up the good work!
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Gemstelecom is a veteran when it comes to providing internet services having been founded way back in 1993. With over two decades of experience in the telecommunications industry, Gemstelecom is a serious contender for being one of the best competitors in the internet services market. Gemstelecom states that their foremost priority is providing customer satisfaction in whatever way possible. We find this to be an absolutely commendable trait in business. The headquarters of Gemstelecom can be found at 2 Toronto Street, Suite 299 Toronto, ON M5C 2B5.

Let us now review one of Gemstelecom most prominent internet plans for residential users. 

Gemstelecom is currently offering a wonderful promotion plan with its basic cable Internet 5 Mbps Down & 1 Mbps Up unlimited plan. 

Furthermore, this plan has an unlimited data transfer limit and is offered at a paltry price of $24.99 per month! This is by far one of the best pricing values we have seen on a residential internet plan for a long time now.

Another powerhouse in the internet service world is Comwave, and their cheapest unlimited plan goes for a total of $49.95 per month!

These are all current Home Internet plans from GemsTelecom.


  • 6 Mbps Down, 0.8 Mbps Up at $29.99 / month
  • 7 Mbps Down, 1 Mbps Up at $31.99 / month
  • 10 Mbps Down, 7 Mbps Up at $33.99 / month
  • 15 Mbps Down, 10 Mbps Up at $36.99 / month
  • 25 Mbps Down, 10 Mbps Up at $39.99 / month
  • 50 Mbps Down, 10 Mbps Up at $49.99 / month
  • 100 Mbps Down, 20 Mbps Up at $79.99 / month


  • 5 Mbps Down, 1 Mbps Up at $24.99 / month
  • 30 Mbps Down, 5 Mbps Up at $44.99 / month
  • 75 Mbps Down, 10 Mbps Up at $54.99 / month
  • 150 Mbps Down, 15 Mbps Up at $64.99 / month
  • 250 Mbps Down, 20 Mbps Up at $79.99 / month

Not only does Gemstelecom offers unlimited usage but they are also cheaper than most of the big telcos capped plans. Most service providers use unlimited plans as a means to boost the pricing on their plan, however, Gemstelecom is doing the opposite which is absolutely absurd and amazing!

Not only is the promotional pricing of this plan more than perfect, but another part of this promotion has left us speechless! For a limited time, customers who opt into Gemstelecom service will not only have the installation fee waived or reduced, but the monthly charge for modem rental is also exempted! This is absolutely wonderful considering most service providers charge up to an extra $10 per month for modem rental fees. 

Upon reviewing the terms and conditions policy of Gemstelecom we found no mention of throttling usage or using ITMP to control bandwidth allocation among users of internet plans. This is yet another aspect about Gemstelecom Home Internet that makes them stand out from the rest.

In all honesty, Gemstelecom has done everything right, and that is something we, at GoneVoIP, seldom find. From the pricing to the additional features or the fees being waived or discounted, and the quality of service, Gemstelecom is getting everything right.

Gemstelecom stated that customer satisfaction is the best way to earn your business, and they are proving their words with the amazing service they are providing. Surely, recommended!

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark

Is your service avaiable in rural Saakarchewan Canada. My land locarion is SE1/4-19-23-15-W2 RM 217 thanks in advance Adrienne

Hello, GemsTelecom Internet service is only available in Ontario and Quebec at this moment. Xplornet may be available to serve in your location. The GoneVoIP Team

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I am on bell satellite right now,phone, tv and internet, can I use service?

Hello Dave, It is possible your home is covered, but to be sure the best is to request a Free Quote. Simply go to "Get Free Quotes"; enter your details and you'll get a proper ... sment done. Sincerely, The GoneVoIP Team

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