Distributel Reviews & Service Offerings

Distributel
Maple Leaf Company Info

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 6

Rating  67%     Rating  33%    

Distributel
Distributel

Distributel

Website:
Services:
Availability:
www.distributel.ca
DSL, Cable, and FTTN
AB, BC, ON & QC
1-855-215-6310

Get a Quote Visit Site

Monthly Fee Setup Fee Contract Speed Monthly Usage
$35 Shipping: $ Other: $10 No

Download: 10Mbps

Upload: 7Mbps

Cap:

Overage:

Distributel has been providing telecommunication services for close to three decades! Since it was founded in 1988, Distributel has become one of the most prominent Internet service providers in Canada.

In the 1990s, Distributel faced Bell Canada in court, under the premise that what they were doing wasn't legal. Fortunately the Canadian Radio Television and Telecommunications Commission (CRTC) ruled in favour of Distributel - a decision which opened the door for competition in the Canadian Long Distance market.

With offices in 8 cities across Canada, Distributel has made a promise to stick around long term. They are deeply commited to ensuring everyone has excellent options, no matter where they are and what they need.

Innovative, reliable and customer-focused, Distributel is unlike any telecom company you've experienced. Whether you're looking for Internet (Cable, DSL or FTTN), Home Phone, LD or TV, they understand which products and plans are perfect for your needs AND your particular address.

Looking for great Internet service? Distributel offers the best variety of High Speed Internet plans? Surf, share, download and binge however you like. You can also choose to go UNLIMITED and never worry about overage fees again. Get what's right for you.

How about unbeatable Home Phone service? Distributel acquired Yak Communications and its fantastic technology in 2016. Every Yak Digital Home Phone plan from Distributel includes 12 great features, unlimited local calling, crystal-clear voice quality and a price that will keep your wallet full and happy. Enjoy ultra-low International calling rates, and opt to keep your current number or request a new one.

Shopping for a better price for TV service? Distributel has what's right for you. Customize your television service however you like, from basic channels all the way up to the theme and specialty channels your household adores.

If you're searching for a great Bundle provider, Distributel also has you covered. Get 3 months of free Yak Home Phone service by Distributel when you Bundle Internet and Home Phone, plus a friendly monthly discount once your first 3 months are up. With a range of services and value, they have what's right for you.

If you're looking for more, check out their website (distributel.ca) and see what they have for you. You may even find a special promotion featured. Their team is available to answer any questions you have (8am to 9pm EST Monday - Friday, and 9am-5pm on weekends).

Sign up today and discover how Distributel is making communications better. Find the plan for you, at value that can't be beat.

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
 

Reviews Stats

Rating
2
Rating
0
Rating
0
Rating
0
Rating
2

Top Positive


Submitted on: January 19, 2017
Submitted by: David R Tanner(Ontario, ON)
Overall Rating: Rating
Would Recommend? YES

awesome

great to deal with if we have a problem or question we get immediate help from a live person who is very pleasant and courteous. Randy was the last guy we talked to and he fixed our problem immediately. Very very happy with the awesome customer assistance.

Reply from: The Distributel Team On: January 19, 2017
Hi David,

We're happy to hear you are enjoying your experience.

Sincerely,
The Distributel Team


Do you find this review useful?

0 Yes No 1 Report abuse


Top Critical


8 persons found the following review useful
Submitted on: June 30, 2015
Submitted by: David Rafler (burlington, ON)
Overall Rating: Rating
Would Recommend? NO

Worse Company Ever

They will bump the price up after 3 months, when you already bought the modem and paid for shipping.
Same thing Rogers/Bell did to me to rip me off.
looking to get rid of Them.


Do you find this review useful?

8 Yes No 0 Report abuse


All Reviews

March 22, 2017
Submitted by: fareha (nepean, ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

thank you

to day I called to customer service about
a problem which I had with my phone .
distributel was vary nice and fix my phone.


Thank you
Do you find this review useful? 0 Yes No 0 Report abuse
January 19, 2017
Submitted by: David R Tanner (Ontario, ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

awesome

great to deal with if we have a problem or question we get immediate help from a live person who is very pleasant and courteous. Randy was the last guy we talked to and he fixed our problem immediately. Very very happy with the awesome customer assistance.

Reply from: The Distributel Team
January 19, 2017
Hi David,

We're happy to hear you are enjoying your experience.

Sincerely,
The Distributel Team
Do you find this review useful? 0 Yes No 1 Report abuse
3 persons found the following review useful
November 14, 2016
Submitted by: John (Markham, ON)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

Distributel Sucks

Low internet speed for a high price. Bad customer support, you need to wait 24 hours on the phone to get connected to someone from distributel to answer your call.

Reply from: The Distributel Team
November 15, 2016
Hi John,

We're sorry to hear you're having difficulty. Please provide your phone number and account number to us by e-mail (customersupport@distributel.ca) as well as the situation you're encountering, and we'll ensure someone is in touch soon to resolve your issue.

Sincerely,
The Distributel Team
Do you find this review useful? 3 Yes No 0 Report abuse
8 persons found the following review useful
June 30, 2015
Submitted by: David Rafler (burlington, ON)
Overall Rating: Rating
Would Recommend? NO

Worse Company Ever

They will bump the price up after 3 months, when you already bought the modem and paid for shipping.
Same thing Rogers/Bell did to me to rip me off.
looking to get rid of Them.
Do you find this review useful? 8 Yes No 0 Report abuse

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
(4) Reviews + (2) Replies: 6

Rating  67%     Rating  33%

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