Comwave Reviews and Plans
|July 22, 2023
|Kian ( , )
Review from Canadianisp.caGood initial price then they ... p it up WAY high unexpectedly!
Dishonest to the core.
|May 27, 2021
|Carl (Toronto , ON)
Dishonest dealingsI have found this company to be untrustworthy. My contract with them was up for renewal and I declined. They were charging double the going rate and the same rate as 4 years ago. Prices have changed since I got my account. They then offered me a discount to stay, so I did. My next bill was equal to 4 months of service and they tried to run it through my Visa without me noticing. Needless to say, I called Comwave and cancelled the service. I also told them I do not authorize any further transactions. Comwave then called me back and apologized calling it a system generated error. They said they would revise it and they did. They revised it to the rate I'd been paying the last four years omitting the discount promised so I cancelled it again. Because Comwave is vulnerable when your contract is up for renewal, they tell you anything. Then when you renew they don't keep their word and try to bill an amount equal to 2 years service for breaking the contract. It's a scam this is not a reputable company. I will sue them if provoked further. I will inform the CRTC and BBB as well and that is to start.
|April 2, 2021
|Lisa (Ontario , ON)
HappyI been with comwave so Many years I happy with my internet and TV they are loyal with me
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|Long Distance Rates
Comwave is a Canadian telecommunications company that has been providing residential services, including internet, home phone, and television, since its inception in 1999. Over the years, the company has amassed a significant customer base and has been a key player in the Canadian telecommunications industry. The reputation of any service provider, especially one in the highly competitive telecommunications sector, is crucial for its success and growth. In this essay, we will examine Comwave's residential services reputation by analyzing customer satisfaction, reliability, and trust factors.
One of the primary indicators of a company's reputation is customer satisfaction. Satisfied customers are more likely to recommend the company to others, leading to organic growth. Comwave's residential services have garnered mixed reviews over the years. On one hand, many customers praise the company's competitive pricing and range of services, which include internet plans, home phone packages, and television options. Additionally, some customers have reported positive experiences with Comwave's customer service, citing helpful and knowledgeable representatives.
However, on the other hand, there have been reports of customer dissatisfaction. Some complaints center around service outages and inconsistent internet speeds. Slow response times to customer queries and difficulties in resolving technical issues have also been raised as concerns by certain users. Such negative experiences can damage a company's reputation and lead to potential customer attrition.
Reliability is a key aspect when evaluating a telecommunications service provider. Consumers expect their internet, phone, and television services to be consistently available and perform well without major disruptions. In this regard, Comwave has faced challenges in maintaining a consistently reliable service.
Numerous online forums and review platforms have seen customers express their frustrations with service interruptions, particularly with internet connectivity. Instances of extended outages have led to significant inconvenience for subscribers, impacting their daily lives and work activities. The perception of unreliability can significantly harm a company's reputation and make customers hesitant to commit to long-term contracts.
Trust is an essential element of a company's reputation, especially in the telecommunications industry where customers are entrusting their personal information and communication services to the provider. Over the years, Comwave has faced some criticism related to billing practices and contract agreements. There have been instances of customers claiming unexpected charges on their bills or being caught off guard by hidden fees and terms in their contracts. Such experiences erode trust and lead to a negative perception of the company's practices.
To maintain or rebuild trust, it is essential for Comwave to be transparent in its billing and contract terms. Establishing clear communication with customers and addressing their concerns promptly can go a long way in improving trust and repairing the company's reputation.
Comwave's residential services have garnered a diverse reputation, with both positive and negative aspects being highlighted by customers. While some customers appreciate the competitive pricing and available services, others have expressed dissatisfaction with issues related to customer service, reliability, and trust. Building a strong reputation requires consistent efforts to address customer concerns, provide reliable services, and foster trust through transparent practices.
To enhance its reputation, Comwave should prioritize improving customer service responsiveness, investing in network stability to reduce service outages, and ensuring transparent billing practices and contract agreements. By focusing on these areas, Comwave can work towards building a more positive and trustworthy image, leading to greater customer satisfaction and loyalty.
In all, if considering a Comwave Residential Services, consider:
- Compare plan AND pricing with other providers.
- Be sure to ask Comwave Sales agent upfront questions about:
- the contract term,
- Security Deposit,
- how to get out of the contract, and penalties for breaking early
- Finally, learn by reading Comwave Home Phone reviews GoneVoIP has received over the years. Over the last 5 years, the trend has always been negative.
Comwave Home Phone Reviews
Consider that majority of Comwave Home Phone reviews do not recommend it and generally, visitors express anger towards Comwave. You can look at the five-year trend, and how historically customer experience has remained low. The Comwave user experience, as is a negative phenomenon repeated throughout other online review sites.
|Caller ID Name:
Can I get same number I had with Bell Canada and disconnected about 3 wks back
I just cancelled my Bell Land Line, how soon I can get the same #
Hello, When you sign up with a new provider you can request to keep your existing number. That is called, or referred to, as Number Portability and is applicable to all phone numbers. Having said that, since this is a process managed within the Telephone providers the number you wish to transfer has to be "Active" meaning you cannot cancel the account ahead of the number being ported. Numbers that become available are released to a general availability pool; which most likely in your case will be kept within Bell's pool of available numbers. In your case may be better to get a new phone number. Sincerely, The GoneVoIP Team
I live in Niagara Falls. Can I have adt security with comeave? What do I have to buy or pay to set up comwave? All services. Phone internet & tv? Can I get cnn and other channels that other cable companies have? How much does it cost for all 3 services monthly? Do I have to sign a contract and if so how long is the contact for? Will a technician install services? I know it’s a lot of questions but I hope you can and will reply back.
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