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Altima Telecom Reviews and Plans

Altima Telecom
Provider Summary Information
Altima Telecom
Altima Telecom

Altima Telecom

Coverage: AB, BC, MB, ON & QC
Monthly : $39.99 CAD

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130 4.5 reviewCount
Axvoice VoIP Service
FACT: When reviewing Altima Telecom visitors in most cases feel Feeling satisfied satisfied!!

All Reviews

March 12, 2024
Review Helpful? 0 Yes No 0
Submitted by: Steven (Scarborough , ON)
Feeling happy Happy Rating 👍


Very fast and professional service.
November 16, 2023
Review Helpful? 0 Yes No 0
Submitted by: Chris Bell (Oshawa , ON)
Feeling disappointed Disappointed Rating 👎

Live TV Freezes

Internet Excellent
Live TV Meh

Internet is excellent, it runs off the Rogers network so whenever Rogers goes down so does their service.

Our Live TV has bouts of freezing and has been for months. I've been told their working on fixing it but who knows how long that will take. Very frustrating when you're watching a hockey game and it freezes so much it's 5 minutes behind the live game.

Internet Excellent
Live TV Meh
November 8, 2023
Review Helpful? 0 Yes No 0
Submitted by: Nicholas de Kok (Toronto , ON)
Feeling disappointed Disappointed Rating 👎

The worst internet customer service ever

So I signed up for internet in late August. They double charged me on the start up fee. I got my credit card to refund one of the charges. I then set up the modem and router. To quickly realize that my landlord did not provide the adequate cables inside my place to use the internet. Since early Sept I have been trying to reach them to get a refund as I was unable to get cable internet from the start. I have called dozens of times, rarely getting through. I am still waiting for my refund of over $100 dollars. Because I am using a different credit card than I was that they billed me on before (a fraud by a company claiming to be Altima Telecom).. they are telling me that they cannot refund my money to a Debit Visa and are asking me to sign a document that has my old credit card number on it and is billing me for $40.77. They are also asking for government I.d to be scanned and emailed over. This company bs.

I've contacted the CCTS and have an open case.

July 7, 2021
Review Helpful? 6 Yes No 3
Submitted by: Jose (Montreal , QU)
Feeling satisfied Satisfied Rating 👍

Overall Satisfied

Professional service before and during our contract with them. Professional service as well after had cancelled the service (we moved). Really reliable in all senses, customer service included. I'd recommend it to friends.
June 17, 2021
Review Helpful? 8 Yes No 3
Submitted by: Danny (Montreal , QU)
Feeling disappointed Disappointed Rating 👎

Tv, internet& home phone

In short, internet is fairly stable. Home phone is not very good, dropped calls. The tv streaming is poor. I have been with them over 1 year and since then the tv images freezes, screen goes black, login failure, pretty much every error possible. You get what you pay for. Not worth the haste by no means.
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Promo Plan Speeds

Download: 50 Mbps

Upload: 10 Mbps

Altima Telecom is a telecommunications company that provides services to consumers and business customers across the country (Quebec, Ontario, Alberta, Manitoba and British Columbia). Altima offers residential telephone services, business communications tools such as high-speed internet and digital television.

The team at Altima is constantly innovating. Altima Telecom has been building its own, state of the art fiber-optic network in the downtown Montreal area. You are right to think that is cool!

In fact, having their own network infraestructure helps Altima provide some of the most affordable, reliable and innovative home internet plans in the market.

Some of the characteristics of Altima Telecom Internet are:

  • Unlimited Internet Usage 
  • High-quality experience
  • Free Installation

Altima Telecom most popular Home Internet plan is the 50 Mbps Cable Internet plan:

  • Monthly fee: starting at $39.99
  • Free of Fees!: No shipping, No installation fee & No Setup fee
  • Speed: Fast 50 Mbps downloads and 10 Mbps upload 
  • Monthly usage: Unlimited

Following GoneVoIP reviews and details all of the current Altima Telecom deals for Home Internet.

  • 15 Mbps Down, 2 Mbps Up at $39.99 monthly.
  • 25 Mbps Down, 10 Mbps Up at $39.99 monthly. 
  • 30 Mbps Down, 5 Mbps Up at $39.99 monthly.
  • 50 Mbps Down, 10 Mbps Up at $39.99 monthly.
  • 75 Mbps Down, 10 Mbps Up at $49.99 monthly.
  • 150 Mbps Down, 15 Mbps Up at $59.99 monthly.
  • 300 Mbps Down, 20 Mbps Up at $69.99 monthly.

Altima Telecom is proud to help connect thousands of Canadian businesses and households. It has been doing so for over 15 years with a singular goal; offer the best home internet choice at the best price.


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Do you provide service at 520312 thistlewood rd markdale on ?

Rating  1     Rating  0 Report abuse

Hi. I live in Lindsay, On. and am wondering why Gonevoip says you offer 30 Mbps download and 10 Mbps upload for $29.99, yet the plan doesn't exist on your website? Is Gonevoip's information incorrect?

Hello, The availability of providers' plans is subject to change, and it varies depending on location. Thus we always recommend verifying directly with the provider itself to ensure the plan is indeed available for your home. You may request a free quote and find all available plans for your home address. Sincerely, The GoneVoIP Team

Rating  3     Rating  1 Report abuse

Do you provide coverage to 746 river road. Akwesasne quebec H0M 1A1

Rating  1     Rating  1 Report abuse
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2020 Excellent Choice Awards

GoneVoIP, the best-specialized site in helping Canadians chose telecom providers, announces the winners of the 2020 EXCELLENT CHOICE AWARDS. This is the 3rd Annual EXCELLENT CHOICE AWARDS. The Award recognizes companies that have established excellent IP Communications products coupled along with Internet Connectivity. 2020 EXCELLENT CHOICE AWARDS Winners are: Award Excellent Consumers Choice - Home Internet: Altima Telecom, CIK Telecom, GemsTelecom and Heronet Award Excellent Consumers Choice - Home Phone: VoIP Much Phone Company, nettalk ezLINQ and VoIPly Award Excellent Business Choice - Business Phone:
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The Best IPTV in Quebec

IPTV is in Quebec to stay. The fact is for people in Quebec’s major urban centers, the new plethora of IPTV streaming services such as Netflix, Crave or Amazon Prime unlocks the gate to added choices. When it comes down to television one thing is clear, streaming is the newfangled king. The truth is that nowadays thanks to technological advances IPTV is available from countless providers. In Quebec alone, you can find dozen of IPTV providers. Though some of these are less
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Rating  8     Rating  0
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Best Internet for Working From Home

It has been a while since most of us have been working from home. However many may have found the internet connection and speeds are less than ideal. With all the different devices at home consuming the bandwidth during the day is no wonder. The kids that may be studying from home, streaming video platforms all day long, and one or two parents working from home. It is safe to assume our internet connections have never been under this much utilization.
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Rating  18     Rating  1
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Avoid the Modem Rental Trap

Many of us have struggled with this item at the time we are shopping for internet service: the modem. The idea of a non-technical person making a determination. The typical mindset has always been around, rent along with the service provider. Now internet providers are also including 'whole home internet' or Managed Wi-Fi services, providing the modem and Wi-Fi router. All at added expenses. However that bundling, while making it easier in appearance make no mistake is a cash-grab by the
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Best IPTV in Ontario

When it comes down to TV one thing is clear. Streaming is the new king. Cable TV or Satellite are options for those relegated by poor or lack of high-speed broadband connectivity. For those in Ontario major urban centers, the new plethora of IPTV streaming services such as Netflix, Crave or Amazon Prime opens the door to more choices. The fact is that now thanks to technological advances IPTV is available from many providers. In Ontario alone, you can find dozen
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Best Home Internet in Montreal

In Montreal, as it is for the rest of Canada, finding the best internet service provider (in short ISP Montreal) can prove to be a very difficult task. There are many providers, and the entrenched Providers go on the offensive with saturating the traditional advertising media. It is possible to find some promotions reducing the price for a few months; making the entry price appealing for Montreal area homeowners. However, when the promo runs out, the inevitable monthly price jack-up comes,
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How to file a complaint against a Provider

If you feel you have a valid complaint against your telecom provider, you are not alone. According to an article in the Financial Post complaint rates rose dramatically in 2017-2018 by a staggering 57%. In fact, the Commission for Complaints for Telecom-television Services (CCTS) reported even more startling numbers with a 75% increase in complaints between August 2017 and January 2018. Most issues revolve around non-disclosure and people finding that their contracts have been inaccurately outlined by provider representatives. GoneVoIP offers an
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The 25 Most Popular Providers of 2018

To check our most updated list of popular providers please follow this link. Annually the GoneVoIP platform receives about half a million visitors. In general, the visits tend to be spread over the more than 490 service providers found in the GoneVoIP platform, though there are trends and patterns GoneVoIP team of specialists observe. This year more than in any previous before, the top 5 most viewed pages of 2018 correspond to Internet Providers. The majority of searches are related to finding
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Ontario’s Best 150 Mbps Cable Internet Plans

Comparing some of the Best 150 Mbps Download and Unlimited Internet plans in Ontario. For this updated comparison, we continue to chose to use Cable Internet. Note, all ISPs listed here are using Rogers Cable backbone network. What sets them apart is the pricing and overall strategy. Promotional internet prices are extremely common; so we have also looked at the fine print (see "Promo" details), shown the total yearly price, and calculated the price per Mbps of download speed. In Ontario, similar
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Canada’s Internet Speeds and Prices

Types of internet access providers Last summer we set out to analyze the status of the home internet connection speeds across the country. We picked fourteen representative major urban centers and analyzed factors such as maximum available download speed, average speed, and average monthly pricing. This analysis shows some very interesting facts, for example, while Albertans are expected to pay less for gas than, say, Ontarians. However, on average Albertans will be paying some $7 more than Ontarians per month for equivalent internet
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Rating  13     Rating  4
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Best Home Internet in Alberta

Best Alberta Internet Providers of 2021 We did the research for the Best Home Internet Plans in Alberta. We are comparing the traditional telecom giants we typically love to dis-love, with comparable plans from last-mile providers.  We are not using any fancy or automated comparison tool to find and compare for example the internet providers in Calgary or determining the best internet providers in Edmonton. At we find the best internet plans available in Alberta right at our fingertips; we work with most of the Internet Providers in Alberta. We did
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What is a good internet speed for home in Canada

If you are like the rest of the Canadians you probably have the same Internet connection for at least the past few years. But the demand for internet connection in our daily lives and homes keeps on growing.  The reasons for the growing internet demand are certainly many.  Though to group them easily, we have: More mobile devices connected (phones, tablets, laptops..) IoT Smart things (Smart speakers, Smart Plugs, Smart thermostats..) High-Quality Streaming Content (HD, Ultra HD, and 4K) Audio
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Comparing Best Home Internet Plans in Ontario

After yet another price hike-up for Home Internet of some of the most popular plans in Ontario, we set a mission. We set to research the Best Home Internet Plans in Ontario. We are comparing the traditional telecom giants we typically love to dis-love, with comparable plans from last-mile providers.   We are not making any yellow press-like statements nor using any fancy ISP comparison tool. The fact is, we don't need one, at GoneVoIP we find the best home
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Home Internet Services with no price hike

Rogers and Bell are at it. Home Internet prices are set to increase, yes, again. According to sources at Rogers and Bell, the price increase is due to investments in their respective networks. Though possible seems odd price hike is almost in unison. Rogers's price hike is effective March 12th and Bell's will be in April. These always seem to fall around the same time for the past few years. Typical Rogers's increase is $4 for plans with a download speed of
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