XPlorNet Reviews and Plans
|June 2, 2021|
|Submitted by:||Kepler (Amherst , NO)|
Xplornet is amazingI have no clue why there is just so many negative reviews. I just upgraded from seaside and its night and day. Xplornet is by far the best internet I have used. Before on seaside I'd get lucky to get more than 8Mb/s. On Xplornet I get anywhere from 30-70Mbs. Their service is great so far and the installer was quick, informative, and nice. It is a little more pricey but it 100% worth it.
|January 26, 2021|
|Submitted by:||Judy Oldham (Whitby , ON)|
TransparencyVery disappointed after asking ...is the seasonal suspension fee a one time charge?? I was told yes. Obviously the sales rep doesn't understand english. The suspension fee is charged once monthly for the 6 months you would suspend due to being at your trailer or cottage for only 6 months of the year. All i ask for is honesty when i enter a contract with a company. This was a deliberate evasive answer and as soon as I can without losing any more money i will cancel this service. Shame on sales rep...how desperate are you!!
Reply from: Paul Allen
June 17, 2021
I spoke with xplornet today to get quotes (06/17/2021). They offer seasonal at $30/month. Not a one-time charge. I find this excessive. Eastlink is $15/month!!
Reply from: Brenda Mclaughlin
March 15, 2021
what is the seasonal charge?? I was told they did not have a seasonal discontinuation available! even if you don't use it at the cottage you have to pay 12 months of the year??
|December 20, 2020|
|Submitted by:||Ditz (Welland , ON)|
Dial Ups more consistantHad their satellite system for our internet for a year and it is really slow. However i have no other company that services my location. Have to try two cans some waxed string and a box of crayons it will be faster.
Reply from: The GoneVoIP Team
March 22, 2021
I think you mean Starlink? As far as we know still is on Beta. Meaning the product, service and pricing are not final. Furthermore, there is no publicly available pricing info. Starlink service may prove itself, but right now is a bit cryptic about what everyone gets and how much it costs. It may be best to wait until a time the service and pricing models are well established. The GoneVoIP Team
Reply from: Dale Lefreniere
March 21, 2021
Try the new skyline from Elon Musk. I have a few friends here that just received their setups and it's way faster. Still working out the bugs but it's compatible to having fiber optic and will get faster in the coming months
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|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$59.99||Shipping: $$99 Other: $||No||
Download: 5 MBPS
Upload: 1 MBPS
Cap: 10 GB
Overage: $2 / GB
Xplornet Communications is a telecommunications provider founded in 2004. The company has headquarters in Woodstock, New Brunswick.
Xplornet states in their mission that they “aim to bridge urban/rural broadband digital divide ensuring that every Canadian, regardless of where they live, has access to broadband, thereby enabling them to compete effectively in the global economy and gain access to essential government and educational services.”
They state that their services are available Canada-wide, “including the hard to reach places.” Xplornet overcomes the normal geographical challenges of providing service to the second-largest country in the World – Canada – by having a vast hybrid network of fixed-wireless towers on the ground and next-generation satellites in space.
In our review, we will look at Xplornet’s Internet packages and services and see how they stack up against the competition.
- Xplore 50/10 for $99.99 /month Unlimited data 50 Mbps Down, 10 Mbps Up
- LTE 25 25 Mbps Download with Unlimited data for $59.99 /month
- LTE 10 10 Mbps Download with Unlimited data for $39.99 /month
For all LTE packages, a $49 installation fee applies (2-year term required)
In our review of XplorNet, we are impressed with their efforts to extend broadband Internet coverage to the furthest reaches of Canada. Bearing that in mind, XplorNet is designed for areas where Internet connectivity is limited or there is little to no coverage. If you live in areas with multiple options, there are probably better and cheaper choices to consider such as GoneVoIP top Internet Service Providers.
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Hey, I just logged a very bad review of Xplornet but realized that I reference GB when I actually meant MB. Big difference. Is there any way to correct this error?
Hello Steve, Please use the Reply/Update ... on to update the review with the correct statement. Sorry at this time individual reviews cannot yet be edited individually (but coming in the future) The GONEVOIP TEAM
How much is your service
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If you feel you have a valid complaint against your telecom provider, you are not alone. According to an article in the Financial Post complaint rates rose dramatically in 2017-2018 by a staggering 57%.
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