XPlorNet Reviews and Plans

XPlorNet
Provider Summary Information
XPlorNet
XPlorNet

XPlorNet

Website: www.xplornet.com
Services:
Coverage: AB, BC, MB, NB, NL, NS, ON, PEI, QC, SK, NT, NU, YK
Monthly : $59.99 CAD

Visit Site


181 2.5 reviewCount Request Quotes

Home Phone

Home Internet

Business Phone

Business Internet

 
FACT: When reviewing XPlorNet visitors in most cases feel Feeling angry angry!!
Rating
6
Rating
0
Rating
10
Rating
3
Rating
145

All Reviews

April 7, 2022
Review Helpful? 4 Yes No 0
Submitted by: Mario Charles Lamothe (Sturgeon County , AL)
Feeling disappointed Disappointed Rating 👎

XplorNet

Super slow can be slower then this you should receive this review 20 minutes later.
March 25, 2022
Review Helpful? 3 Yes No 0
Submitted by: Bill (moncton , NE)
Feeling angry Angry Rating 👎

Xplornet is the worst.

Xplornet is the worst and most expensive terrible internet connection available. I do not know how they do not get shut down, they are scammers, both customer service and the guy that comes to install the internet. I have called customer service a crazy number of times in the last 6 years, the internet bearly works and quits working all together. It was going 1.5mbps for the last few years and supposed to go 10mbps. Customer service thinks that is normal and 10mbps is what it should go when no one else is using the tower. At 3am it will go 3mpbs twice the speed. So maybe partially true. Twice I called to get them to fix it and they wanted to charge me. When I finally got them to come for free they sat in their truck and said they cannot fix it and I willnhave to get their satellite connection which is 129$ for 100gb, it goes 12mbps and the ping or latency is crazy high. The worst company ever. I am now soooooooo happy that I have internet that works, they made a kind of bell internet available in my aera and it is cheaper and works better than it is supposed to. Supposed to go 25mbps and it goes nearly 40mbps. I was getting scammed by xplornet for a long time, wasted soooo much time, it quit working nearly everyday and they just tell you to fix if you need to unplug it, which is not the problem, it is their internet connection that quits working nearly everyday.

Reply from: Sonya
April 13, 2022
I feel your pain. They are the worst! Will never recommend to anyone!!
March 24, 2022
Review Helpful? 4 Yes No 0
Submitted by: Lorena Selk (Haliburton , ON)
Feeling angry Angry Rating 👎

Terrible

Connection is constantly cutting out
Load More Reviews
Promo Plan Speeds

Download: 5 MBPS

Upload: 1 MBPS

Xplornet Communications is a telecommunications provider founded in 2004. The company has headquarters in Woodstock, New Brunswick.

Xplornet states in their mission that they “aim to bridge urban/rural broadband digital divide ensuring that every Canadian, regardless of where they live, has access to broadband, thereby enabling them to compete effectively in the global economy and gain access to essential government and educational services.”

They state that their services are available Canada-wide, “including the hard to reach places.” Xplornet overcomes the normal geographical challenges of providing service to the second-largest country in the World – Canada – by having a vast hybrid network of fixed-wireless towers on the ground and next-generation satellites in space.

In our review, we will look at Xplornet’s Internet packages and services and see how they stack up against the competition.

  • Xplore 50/10 for $99.99 /month Unlimited data 50 Mbps Down, 10 Mbps Up
  • LTE 25 25 Mbps Download with Unlimited data for $59.99 /month
  • LTE 10 10 Mbps Download with Unlimited data for $39.99 /month

For all LTE packages, a $49 installation fee applies (2-year term required)

In our review of XplorNet, we are impressed with their efforts to extend broadband Internet coverage to the furthest reaches of Canada. Bearing that in mind, XplorNet is designed for areas where Internet connectivity is limited or there is little to no coverage. If you live in areas with multiple options, there are probably better and cheaper choices to consider such as GoneVoIP top Internet Service Providers.

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark

Hey, I just logged a very bad review of Xplornet but realized that I reference GB when I actually meant MB. Big difference. Is there any way to correct this error?


Hello Steve, Please use the Reply/Update ... on to update the review with the correct statement. Sorry at this time individual reviews cannot yet be edited individually (but coming in the future) The GONEVOIP TEAM

Rating  1     Rating  0 Report abuse

How much is your service

Rating  0     Rating  0 Report abuse
Load More Q&A

The 2020 Pulse of Residential Internet in Canada

The Gonevoip.ca site allows the request of telecom service quotations, particularly used for business and residential internet users. We have been providing this service, free of charge, for the past four (4) years. Thru the unprecedented and trying times of 2020, we have received more Residential quotation requests than ever before. This report narrows the focus to the residential internet service quotation requests. To find out more about what Canadians are looking for, such as the price point that triggers a
Continue Reading

Rating  9     Rating  3
Report abuse

How to file a complaint against a Provider

If you feel you have a valid complaint against your telecom provider, you are not alone. According to an article in the Financial Post complaint rates rose dramatically in 2017-2018 by a staggering 57%. In fact, the Commission for Complaints for Telecom-television Services (CCTS) reported even more startling numbers with a 75% increase in complaints between August 2017 and January 2018. Most issues revolve around non-disclosure and people finding that their contracts have been inaccurately outlined by provider representatives. GoneVoIP offers an
Continue Reading

Rating  10     Rating  1
Report abuse

The 25 Most Popular Providers of 2018

To check our most updated list of popular providers please follow this link. Annually the GoneVoIP platform receives about half a million visitors. In general, the visits tend to be spread over the more than 490 service providers found in the GoneVoIP platform, though there are trends and patterns GoneVoIP team of specialists observe. This year more than in any previous before, the top 5 most viewed pages of 2018 correspond to Internet Providers. The majority of searches are related to finding
Continue Reading

Rating  9     Rating  5
Report abuse

The Metamorphosis of Landlines

Canadians love to communicate. That is not a secret. Today the evolving and changing telecommunications landscape offers many different ways to communicate. Though it is unavoidable to look and examine in particular the traditional phone landlines; which no matter how you look at landlines extinction is a word that comes to mind. At least for a generation. According to the 2016 Communications Monitoring Report published by CRTC, the landline sector lost subscribers at a 4.3% rate in the five year period
Continue Reading

Rating  2     Rating  0
Report abuse

Best Rural Internet Canada

XPlorNet
Rating
$59.99 / mo.
181 Reviews

Best Home Phone Canada

VoIP Much Phone Company
Rating
CAD $9.45 / mo.
312 Reviews
VoIPLy
Rating
$8.95 / mo.
5 Reviews
CallCentric
Rating
$0 / mo.
10 Reviews
1-VOIP
Rating
$11.21 / mo.
18 Reviews
Talkit
Rating
$4.99 / mo.
70 Reviews
VOIPO
Rating
$7.70 / mo.
8 Reviews