XPlorNet Reviews & Service Offerings

 

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September 11, 2019	Review Helpful? 0 Yes No 0
Submitted by:	Alan Lucas (Regina , SA)
Disappointed	👎
Xplornet LTE Is Trash Paid for the unlimited top of the line Xplornet LTE service and while being charged top tier pricing, receiving mid tier bandwidth and pingtimes that cause you to laugh out loud. Worst service in Canada. Laughable help that always points to that fine print affording them the right to screw you 8 ways to Sunday. The CRTC is only there to prop up the Cartel, period, and this being commonplace in rural Canada proves it. If the .gov wants to truly help us rural Canadians, clear a path for us to deal with American companies.
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September 11, 2019	Review Helpful? 0 Yes No 0
Submitted by:	frank clegg (Oakville , ON)
Angry	👎
I spent $3,000 for a tower that doesn't work At the recommendation of Xplornet's service installer, we installed a 50 foot tower that cost $3,000.00. It didn't work. In fact, the service was so poor that the Xplornet engineer took us off the network as he was worried we would degrade the overall network. Xplornet told me it was not their problem and to fight with their third party installer to get our money back.
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September 10, 2019	Review Helpful? 0 Yes No 0
Submitted by:	Thomas Kocsis (Vineland , ON)
Angry	👎
Don't use unless you have no other choice. Service has always been weak, but it was the best choice among the available providers in the area. Now I am trying to cancel and move to a different provider, I cannot get through without waiting 1 hour to talk to someone. If you call as a new customer you are immediately put though to someone.
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September 4, 2019	Review Helpful? 0 Yes No 0
Submitted by:	Nancy Di (Nobleton , ON)
Angry	👎
You like Dial-Up? Use this Provider A waste of money. Buyer Beware!! Explornet does not give you the speed you signed up and paying for. The evenings are the worst. Their service? Would you like to wait on the phone for "77 minutes"? because you will. Service is the ... s. Not interested in good costumer service.
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September 2, 2019	Review Helpful? 1 Yes No 0
Submitted by:	Zach parrill (Black duck cove , NE)
Angry	👎
Probably the worst isp in canada Its actual garbage. Unreliable as hell on top of outrageous data caps with terrible customer service? Id rather use dial up. It may be slightly slower but its a hell of a lot more reliable
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August 28, 2019	Review Helpful? 2 Yes No 0
Submitted by:	Your wifi sucks (Xplornet shiityville , ON)
Angry	👍
WORST WIFI EVER Screw this place and their customer service. Fucking bull ... money grabbers.
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August 27, 2019	Review Helpful? 0 Yes No 0
Submitted by:	Fran Morrison (MacPhees Corner Shubenacadie , NO)
Angry	👎
As slow as thenold dial-up For the price this internet is the lousiest I have ever had. I feel extremely taken advantage of because this is the only internet available in my area and I feel that there is price gouging here. Dialup was faster than this satellite ... .
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August 22, 2019	Review Helpful? 0 Yes No 0
Submitted by:	Marcel Zwetsloot (FENELON FALLS , ON)
Disappointed	👎
Speed sucks Average speed between .16 to 1.12Mbs. Bandwith is overloaded with too many users causing them to pause your streaming constantly if there are a lot of users. Total rip off.
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August 16, 2019	Review Helpful? 3 Yes No 0
Submitted by:	Barrie Mottram (Lindsay , ON)
Angry	👎
Worst internet ever We have xplorenet and it is absolutely terrible. I have had the serviceman out numourous times and been told it's the best they can get us. Dont even consider it if your streaming with it . most times I can't even get the google page to load. I'm so fed up. Waste of money. Considering just using my 4g on my cell
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August 13, 2019	Review Helpful? 2 Yes No 0
Submitted by:	David (Queensville , ON)
Angry	👎
They Suck Internet is the ... s it freezes all the time.
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