Vonage technical team is hard to get in contact with.. Although they are sympathetic to my plight they are unable to resolve my issue. I am unable to use my Lan phone as the caller cannot hear me while I can hear them. Vonage keeps passing the buck on to the internet provider then to the telephone but the fact is they are unable to resolve the communication issue at their end.
Vonage phone service is OK. But their customer is not good. I requested them to port my number but when they send the number transfer request, they put my address wrong. I called them and requested them to send correct address to my previous provider but they never did. They never give you any email to contact them
I moved & wanted to hook back up with Telus in B.C. The # I had with Vonage was the number I had originally with Telus. Telus allowed them to use my #. Now that I am back with Telus Vonage is not giving me my # back which is not fair to me at age 79 yrs old. Providers in Vernon give up people's numbers within 24 hrs.to each other. I have been waiting over a week now & still nothing. I have called Vonage, my provider Teles has contacted Vonage too but still nothing is happening. I am so disappointed. Plus last week I also had a rude Vonage assistant. I answered all his questions & he wasn't finished with me in his rude Philippine accent. Very shocked at your service. Teach your people to be polite. Please give my number back to Telus.
Vonage Canada offers a feature-rich residential service that allows individuals and families to enjoy high-quality and
cost-effective Voice over Internet Protocol (VoIP) phone service. With Vonage's innovative technology, Canadians can
make crystal-clear calls over the internet, replacing traditional landline telephony with a more flexible and
Vonage's residential service provides an excellent alternative to conventional phone systems, delivering reliable and
efficient communication while offering a wide range of value-added features tailored to meet the needs of modern
Key Features of Vonage Canada Residential Service
Vonage Canada's residential service comes with a host of impressive features designed to enhance the calling experience
for households. Some of the key features include:
Unlimited Canada and International Calling: Vonage offers unlimited calling to landlines and
mobiles within Canada, as well as to over 60 countries, making it an excellent choice for individuals with
Virtual Phone Number: Subscribers can choose a virtual phone number with area codes from various
cities, allowing friends and family from different regions to reach them without incurring long-distance charges.
Voicemail to Email: Vonage sends voicemail messages to the user's email, ensuring that important
messages are accessible even when away from home.
Call Waiting and Caller ID: The service includes standard calling features such as call waiting
and caller ID, providing users with essential call management tools.
Enhanced 911: Vonage's Enhanced 911 (E911) service ensures that emergency services can pinpoint
the caller's location accurately in case of an emergency.
Simultaneous Ring: Subscribers can set their Vonage phone to ring simultaneously with other
designated phone numbers, such as mobile phones, to never miss an important call.
Extensions®: Vonage Extensions allow users to add virtual phone numbers to their accounts,
extending the Vonage service to family members in different locations.
Call Forwarding: Users can easily forward calls to another phone number, ensuring they stay
connected even when on the go.
Do Not Disturb: This feature lets users silence calls, sending them directly to voicemail during
specific hours or when they need uninterrupted time.
Benefits of Vonage Canada Residential Service
Vonage Canada's residential service offers a multitude of advantages for households seeking a reliable and flexible
Cost Savings: Vonage's VoIP service typically comes at a lower cost compared to traditional
landline phone services, allowing users to save money on their monthly phone bills.
Flexible Plans: Vonage offers a variety of plans to suit different calling needs, from unlimited
local calling to unlimited international calling options, providing options for every household.
Portability: Since Vonage operates over the internet, users can take their Vonage devices with
them when they move or travel, making it a portable communication solution.
Feature-Rich Solutions: Vonage provides a wide range of calling features that enhance the calling
experience and improve household communication.
Global Connectivity: With unlimited international calling to select countries, Vonage enables
seamless communication with family and friends abroad.
Convenience: Vonage's virtual phone number and call forwarding features ensure that users never
miss important calls, no matter where they are.
Reliability: Vonage's robust infrastructure and network ensure reliable call quality and
User-Friendly: Setting up and using Vonage's residential service is straightforward and
user-friendly, even for those with limited technical knowledge.
Why Choose Vonage Canada Residential Service?
Vonage Canada's residential service stands out as a top choice for individuals and families due to several compelling
Industry Experience: Vonage is a reputable global brand with extensive experience in the VoIP
industry, ensuring reliability and quality service.
Customer Support: Vonage offers dedicated customer support to assist users with any inquiries or
technical issues they may encounter.
International Reach: With unlimited calling to select international destinations, Vonage
facilitates communication between families and friends across the globe.
Flexible Plans: Vonage provides a range of plans to suit various budgets and calling needs,
allowing users to find the perfect fit for their households.
Advanced Features: Vonage's feature-rich service ensures that users have access to the tools they
need for efficient and effective communication.
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