VMedia Inc Reviews & Service Offerings

VMedia Inc
Maple Leaf Company Info
VMedia Inc
VMedia Inc

VMedia Inc

Website: www.vmedia.ca
Services: Cable, DSL & Dry-Loop
Availability: AB, BC, MB, NB, NL, NS, ON, PEI, QC & SK
Monthly Price: $79.95 CAD

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Reviews Stats

When reviewing VMedia Inc Gonevoip visitors usually feel Feeling angry angry !
Rating
2
Rating
18
Rating
2
Rating
1
Rating
35

All Reviews

October 11, 2019
Review Helpful? 8 Yes No 0
Submitted by: Ben (Hamilton , ON)
Feeling disappointed Disappointed Rating 👎

Very unreliable

The price is pretty decent and it seemed like very good value for money, but unfortunately, I cannot recommend VMedia. Don't think I ever actually got the speed I paid for, frequent outages and very rude and unhelpful customer service. When it worked it worked ok, but just too unreliable. Against my better judgment, I am switching back to Cogeco, would have to consider alternatives when the promo runs out.
October 2, 2019
Review Helpful? 3 Yes No 3
Submitted by: Vimoo (Scarborough , ON)
Feeling angry Angry Rating 👎

Worst Internet

I would give 0 Rating , My internet is not working for 4 days now, Called many times there no resolution to my internet. They always say our technicians will call u soon but they never call! It's a bad company, decided I'll be switching.
August 9, 2019
Review Helpful? 13 Yes No 0
Submitted by: Manolo B. (Edmonton , AL)
Feeling angry Angry Rating 👎

You don't get what they said you'd get

I have been with VMedia close to 1 year now and it is not a satisfactory experience at all. I paid $54+/mo for a 30mbps, that is the speed I am supposed to be geeting out from the plan but no. Everyday I only get between 1-5 mbps. I have proofs to show. My wife has been telling me to find something else but just didn't have the time to only now that I am seriously considering od switching to another service provider. I difinitely would not recommend VMedia to anyone, and is not even cheap!
July 25, 2019
Review Helpful? 2 Yes No 0
Submitted by: shaw (belleville , ON)
Feeling satisfied Satisfied Rating 👍

Great company

Been with vmedia since feb 28 2014 and I have never thought about another net company since. they have good prices, all are unlimited at no extra costs. They have good customer service and are quick to respond. If you want a reliable company that doesn't have contracts this is the one to try.
July 25, 2019
Review Helpful? 8 Yes No 7
Submitted by: Vijay G. (Toronto , ON)
Feeling angry Angry Rating 👎

BEWARE is as Bad

Don't. Just don't. You might think you'll be saving a lot of money but in reality, it's just a waste when you buy their modem and then have to cancel 1 month later. The internet is so slow that even regular browsing becomes hard, forget HD, forget online movies, forget gaming. We're on one of their upper speeds too, advertised at 250MB, getting 25-30MB IF it's working.

Stay away. They share 1 brain cell between the office staff. No one knows why their internet is 2% of the advertised speed even during non-peak times. They lie and say Rogers is working on the lines and that's why it's slow, but I called Rogers and they said that's a lie since they have no one working in the area. I had to call these crooks at least 50-100 times in the 6 months and each time they refuse to answer the question and instead say "we'll call you back in 10 minutes after taking a look" but they didn't call back even once.

Everyone that has a bad experience, don't even bother trying to talk things through with them, they'll just run you around in circles until you give up. Just file a case directly with CCTS.
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$79.95 Shipping: $FREE Other: $ No

Download: 250 Mbps

Upload: 20 Mbps

Cap:

Overage:

VMedia is one of Canada’s leading independent telecommunications and broadcasting company, offering high-speed Internet, TV, Home Phone and Home Security services across Canada. VMedia provides fast internet service (Cable, FTTN or DSL) at reasonable prices and with unlimited data included.

Our innovative TV service offers low cost, ‘build your own’ TV packages and an advanced IPTV platform to enjoy live TV and all your favorite online content such as Netflix, YouTube and more. Plus cool features like VCloud 'Scroll-Back' TV, VOD, and PVR. VMedia’s Home Phone and Home Security deliver low monthly plans combined with appealing features for these services. VMedia is the alternative to the major companies in the market and provides better value, innovative features, and great customer service.

VMedia high-speed internet is available coast-to-coast. The VMedia internet plans start at $24.95 with a choice of DSL or Cable. All of VMedia internet plans are unlimited with no fixed-term contracts.

Following we review and detail all VMedia Home Internet plans:

DSL/FTTN

  • DSL 6: 6 Mbps Down, 0.8 Mbps Up at $24.95 month
  • FTTN 15: 15 Mbps Down, 1 Mbps Up at $42.95 month
  • FTTN 25: 25 Mbps Down, 10 Mbps Up at $36.95 with a promotional price for the first 6 months. After the promotional period, the current regular price applies.
  • FTTN 50: 50 Mbps Down, 10 Mbps Up at $39.95 with a promotional price for the first 6 months. After the promotional period, the current regular price applies.

CABLE

  • Cable 30: 30 Mbps Down, 5 Mbps Up at $54.95 month
  • Cable 75: 75 Mbps Down, 10 Mbps Up at $49.95 month with a promotional price for the first 6 months. After the promotional period, the current regular price applies.
  • Cable 150: 150 Mbps Down, 15 Mbps Up at $64.95 month
  • Cable 250: 250 Mbps Down, 20 Mbps Up at $74.95 month
  • Cable 300: 300 Mbps Down, 20 Mbps Up at $79.95 month

As we can appreciate the nine VMedia Internet packages come with several configurations. In some cases, VMedia has exceptional offers, for example during the Holiday season the FTTN packages had their price slashed by $20.

Final note, all of VMedia internet plans are coming with Free Installation and the internet Modem rental is included. Also shall be noted, the Internet service is provided on a best-effort basis. As noted in the term of service, VMedia does not guarantee the speed of any Internet Service they offer.  

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
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