Telus Reviews and Plans |
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disappointed!!
| March 28, 2022 | |
| Submitted by: | Ravinder Kaur Bains (Surrey , BR) |
Happy |
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Best serviceGreat customer service!!It was Dawn who helped me. So informative, focused and quick she was. I am a happy customer at Telus. |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
Satisfied |
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Review from pissedconsumer.comI_m a brand new customer. I was supposed to have high speed internet installed between 11am and 1pm. After calling twice to check what was happening and being told twice it would just take another hour, at 5:30pm they called to have me reschedule and say he wouldn_t be done for another 1.5hrs. Already considering cancelling. |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comAs a corporate client, there was a promo for which I contacted the corporate store 6 times and never got a call back and the promo expired. I spent 45 minutes on the phone with rep (Alex) and the 3-5 minute waits became more like 15-20 minutes. I have never received such poor service to put it politely. As a loyal customer, I am really ticked off by the lousy and slow service with no resolution. I will be sure to move my services somewhere else where customers are better taken care of as well as several friends who will be informed of this. At the end of the day, it will be a loss for Telus during a time where Shaw is pushing for the Telecom field as they bought Wind. Not Happy at all! |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comI have been a loyal Telus customer now for over four years. The customer service is horrible. Obviously Telus has too many customers and they refer most calls to overseas representatives Telus cannot help you within a reasonable time span. You can wait from fifteen minutes to thirty five minutes before you get a representative from over seas who_s second language is English and don_t have clue what you are trying tell them. My time to wait today totaled to forty five minutes. My advice to anyone who is signing up with a internet / telephone / television provider you need to consider the Customer service aspect and the time you will be wasting to resolve any issues. |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comto whom it may concern i would like to know whos in charge of the billing department,seems to me that there is not many responsible people left in the world.How come you guys stop billing me since october 2015? by my surprise my phone was disconnected today,i called... |
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Download: 15 Mbps Upload: 1Mbps |
Telus Home Internet offers a reliable and feature-rich internet service designed to meet the connectivity needs of Canadian households. As one of the leading telecommunications providers in Canada, Telus has built a reputation for its high-speed internet offerings and exceptional customer service.
Internet Plans and Speeds
Telus offers a variety of internet plans to suit different usage requirements. From basic plans suitable for everyday browsing and email to high-performance plans perfect for streaming, online gaming, and working from home, customers have the flexibility to choose the one that best fits their needs. Telus Home Internet plans come with a range of speeds, including fast DSL and fiber-optic options, delivering seamless internet experiences.
Fiber Optic Technology
One of the standout features of Telus Home Internet is its utilization of advanced fiber-optic technology. Telus PureFibre, the company's fiber-optic network, delivers ultra-fast and reliable internet directly to homes. This technology ensures low latency, minimal signal loss, and consistent high-speed performance, even during peak hours. Customers on Telus PureFibre plans can enjoy lightning-fast download and upload speeds, making it ideal for data-intensive tasks and multiple connected devices.
Wide Coverage
Telus has a broad network coverage that extends to many urban and suburban areas across Canada. The availability of both DSL and fiber-optic services allows Telus to serve a large portion of the population, making it accessible to numerous households.
Wi-Fi Connectivity
Telus Home Internet provides customers with advanced Wi-Fi equipment to ensure a strong and reliable signal throughout the home. Whether customers are streaming videos in the living room or working from a home office, Telus Wi-Fi keeps them connected to the things that matter most. With the Telus Wi-Fi Hub, customers can manage their network easily, set parental controls, and prioritize devices for a seamless online experience.
Security and Protection
Telus understands the importance of online security, and as such, they offer various security features to protect customers from online threats. Telus Internet Security services provide real-time protection against malware, viruses, and other cyber threats. Additionally, customers can take advantage of the Telus Family Protect feature to manage internet access and protect children from inappropriate content.
Customer Support
Telus is committed to delivering excellent customer support. Customers can access assistance through multiple channels, including phone support, online chat, and the My Telus app. Telus aims to provide quick and effective resolutions to any technical issues or inquiries customers may have.
Flexibility and Customization
Recognizing that each household has unique requirements, Telus Home Internet offers flexible plans and options for customers to customize their internet service according to their preferences. Whether customers need additional speed, data, or extra features, Telus strives to accommodate their individual needs.
In conclusion, Telus Home Internet is a reliable and high-performance internet service that caters to the diverse needs of Canadian households. With advanced fiber-optic technology, wide network coverage, and a range of internet plans, Telus is a strong contender for those seeking fast and dependable internet connectivity. Coupled with its commitment to customer support and online security, Telus Home Internet stands out as a top choice for many Canadians looking for a seamless online experience.
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Why can't I call frim a Saskatchewan phone number and get through to someone |
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The Pulse of Residential Internet in Canada
The Gonevoip.ca site allows visitors to request telecom service quotations, particularly used for business and residential internet. We have been providing this service, free of charge, for the past six (6) years. Thru the unprecedented and trying times of these past couple of years, we have received more Residential quotations requests than ever before.
This report narrows the focus to the residential internet service quotation requests. To find out more about what Canadians are looking for, such as the price point
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Canada’s Internet Speeds and Prices
Types of internet access providers
Last summer we set out to analyze the status of the home internet connection speeds across the country. We picked fourteen representative major urban centers and analyzed factors such as maximum available download speed, average speed, and average monthly pricing.
This analysis shows some very interesting facts, for example, while Albertans are expected to pay less for gas than, say, Ontarians. However, on average Albertans will be paying some $7 more than Ontarians per month for equivalent internet
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Best Home Internet in Alberta
Best Alberta Internet Providers of 2021
We did the research for the Best Home Internet Plans in Alberta. We are comparing the traditional telecom giants we typically love to dis-love, with comparable plans from last-mile providers. We are not using any fancy or automated comparison tool to find and compare for example the internet providers in Calgary or determining the best internet providers in Edmonton. At Gonevoip.ca we find the best internet plans available in Alberta right at our fingertips; we work with most of the Internet Providers in Alberta.
We did
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Call you, may be?
Is it possible for one person’s long-distance bill via home phone service to total more than $3,000 in a year? The answer is yes and this is based on a true story. In the early 1990s, a close friend‘s partner decided to work overseas. There were no Skype or messenger apps so my friend consumed a massive amount of long-distance minutes and paid for it dearly. I jokingly nicknamed him “Prince of LD” because long-distance calling back then was so
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