Telus Reviews and Plans

Provider Summary Information


Coverage: AB, BC & MB
Monthly : $40 CAD

129 1 reviewCount
Axvoice VoIP Service
FACT: When reviewing Telus visitors in most cases feel Feeling disappointed disappointed!!

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March 28, 2022
Review Helpful? 1 Yes No 0
Submitted by: Ravinder Kaur Bains (Surrey , BR)
Feeling happy Happy Rating 👍

Best service

Great customer service!!
It was Dawn who helped me. So informative, focused and quick she was. I am a happy customer at Telus.
March 7, 2020
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from

We are moving, I placed the call because on their website it says that we can have our services transferred over to out new home. Well when I called they tell me that their website was wrong and that they would follow up with no later then 48 hours from the call which...
March 7, 2020
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from

We had the 2 years agreement with Telus, and as per our contract, we supposed to pay certain monthly fee, after a year, we noticed that they take almost $40 more than what we have in the contract. We called the customer service, we got transferred to 3 different people until finally we got to the one who should explained what happened. I_m so sorry to say she way rude, her explanation was "OBVIOUSLY we can_t grantee same price for 2 years"?!! so why we have the 2 years contract!!! i don_t understand. when I asked her why i stay with you 2 years, she replied "Because you are happy with the service"!!!! what is that? really? I_m happy with the service, so you increase the fee without any notification and when i ask you reply OBVIOUSLY you can_t grantee the price!!! Worst reply from a customer service representative that supposes to represent a big company. We Cancelled of course and we_re now with Shaw.
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Telus Home Internet offers a reliable and feature-rich internet service designed to meet the connectivity needs of Canadian households. As one of the leading telecommunications providers in Canada, Telus has built a reputation for its high-speed internet offerings and exceptional customer service.

Internet Plans and Speeds

Telus offers a variety of internet plans to suit different usage requirements. From basic plans suitable for everyday browsing and email to high-performance plans perfect for streaming, online gaming, and working from home, customers have the flexibility to choose the one that best fits their needs. Telus Home Internet plans come with a range of speeds, including fast DSL and fiber-optic options, delivering seamless internet experiences.

Fiber Optic Technology

One of the standout features of Telus Home Internet is its utilization of advanced fiber-optic technology. Telus PureFibre, the company's fiber-optic network, delivers ultra-fast and reliable internet directly to homes. This technology ensures low latency, minimal signal loss, and consistent high-speed performance, even during peak hours. Customers on Telus PureFibre plans can enjoy lightning-fast download and upload speeds, making it ideal for data-intensive tasks and multiple connected devices.

Wide Coverage

Telus has a broad network coverage that extends to many urban and suburban areas across Canada. The availability of both DSL and fiber-optic services allows Telus to serve a large portion of the population, making it accessible to numerous households.

Wi-Fi Connectivity

Telus Home Internet provides customers with advanced Wi-Fi equipment to ensure a strong and reliable signal throughout the home. Whether customers are streaming videos in the living room or working from a home office, Telus Wi-Fi keeps them connected to the things that matter most. With the Telus Wi-Fi Hub, customers can manage their network easily, set parental controls, and prioritize devices for a seamless online experience.

Security and Protection

Telus understands the importance of online security, and as such, they offer various security features to protect customers from online threats. Telus Internet Security services provide real-time protection against malware, viruses, and other cyber threats. Additionally, customers can take advantage of the Telus Family Protect feature to manage internet access and protect children from inappropriate content.

Customer Support

Telus is committed to delivering excellent customer support. Customers can access assistance through multiple channels, including phone support, online chat, and the My Telus app. Telus aims to provide quick and effective resolutions to any technical issues or inquiries customers may have.

Flexibility and Customization

Recognizing that each household has unique requirements, Telus Home Internet offers flexible plans and options for customers to customize their internet service according to their preferences. Whether customers need additional speed, data, or extra features, Telus strives to accommodate their individual needs.

In conclusion, Telus Home Internet is a reliable and high-performance internet service that caters to the diverse needs of Canadian households. With advanced fiber-optic technology, wide network coverage, and a range of internet plans, Telus is a strong contender for those seeking fast and dependable internet connectivity. Coupled with its commitment to customer support and online security, Telus Home Internet stands out as a top choice for many Canadians looking for a seamless online experience.


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Why can't I call frim a Saskatchewan phone number and get through to someone

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The Pulse of Residential Internet in Canada

The site allows visitors to request telecom service quotations, particularly used for business and residential internet. We have been providing this service, free of charge, for the past six (6) years. Thru the unprecedented and trying times of these past couple of years, we have received more Residential quotations requests than ever before. This report narrows the focus to the residential internet service quotation requests. To find out more about what Canadians are looking for, such as the price point
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Canada’s Internet Speeds and Prices

Types of internet access providers Last summer we set out to analyze the status of the home internet connection speeds across the country. We picked fourteen representative major urban centers and analyzed factors such as maximum available download speed, average speed, and average monthly pricing. This analysis shows some very interesting facts, for example, while Albertans are expected to pay less for gas than, say, Ontarians. However, on average Albertans will be paying some $7 more than Ontarians per month for equivalent internet
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Best Home Internet in Alberta

Best Alberta Internet Providers of 2021 We did the research for the Best Home Internet Plans in Alberta. We are comparing the traditional telecom giants we typically love to dis-love, with comparable plans from last-mile providers.  We are not using any fancy or automated comparison tool to find and compare for example the internet providers in Calgary or determining the best internet providers in Edmonton. At we find the best internet plans available in Alberta right at our fingertips; we work with most of the Internet Providers in Alberta. We did
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Call you, may be?

Is it possible for one person’s long-distance bill via home phone service to total more than $3,000 in a year? The answer is yes and this is based on a true story. In the early 1990s, a close friend‘s partner decided to work overseas. There were no Skype or messenger apps so my friend consumed a massive amount of long-distance minutes and paid for it dearly. I jokingly nicknamed him “Prince of LD” because long-distance calling back then was so
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