Telus Reviews and Plans |
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disappointed!!
| March 28, 2022 | |
| Submitted by: | Ravinder Kaur Bains (Surrey , BR) |
Happy |
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Best serviceGreat customer service!!It was Dawn who helped me. So informative, focused and quick she was. I am a happy customer at Telus. |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comWe are moving, I placed the call because on their website it says that we can have our services transferred over to out new home. Well when I called they tell me that their website was wrong and that they would follow up with no later then 48 hours from the call which... |
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| March 7, 2020 | |
| Submitted by: | gvrvwimpbot ( , ) |
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Disappointed |
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Review from pissedconsumer.comWe had the 2 years agreement with Telus, and as per our contract, we supposed to pay certain monthly fee, after a year, we noticed that they take almost $40 more than what we have in the contract. We called the customer service, we got transferred to 3 different people until finally we got to the one who should explained what happened. I_m so sorry to say she way rude, her explanation was "OBVIOUSLY we can_t grantee same price for 2 years"?!! so why we have the 2 years contract!!! i don_t understand. when I asked her why i stay with you 2 years, she replied "Because you are happy with the service"!!!! what is that? really? I_m happy with the service, so you increase the fee without any notification and when i ask you reply OBVIOUSLY you can_t grantee the price!!! Worst reply from a customer service representative that supposes to represent a big company. We Cancelled of course and we_re now with Shaw. |
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| Promo Plan Speeds |
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Download: 15 Mbps Upload: 1Mbps |
Telus is a household name across Canada considering they are one of the telecommunication giants at work right now. The main source of their competition resides in two other companies known as Rogers and Bell. Telus covers a very large spectrum of the number of services they provide that range from mobile phone services and plans, satellite TV, Optik TV, VoIP solutions and internet services. Considering that Telus is a company that has gained so much notoriety we expect nothing but great things from them. However, that can only be found out after a proper review of their residential internet plan! The headquarters of Telus can be found at 555 Robson St Vancouver, British Columbia V6B 3K9 Canada.
Telus is currently offering a promotion that fixes the monthly price for 24-months. This promotion will allow new subscribers to pay a smaller monthly amount on the internet plan they opt into. This review will focus on the Internet 15 plan that Telus has to offer. This plan comes with download speeds of up to 15 Mbps and upload speeds of up to 1 Mbps. This plan also has unlimited usage per month and the promotional value allows users to pay $40 per month for the first 24 months, and then $75 subsequently. For all that Telus has to offer, the pricing on their plans isn’t exactly astronomical.
Take Altima for example, they offer a similar plan which comes with 30 Mbps download speeds, 3.5 Mbps upload speeds and unlimited for $34.99 per month. If you want faster speeds you can get 75 Mbps to download, 5 Mbps Upload for $49.99!
When everything is said and done, Telus is a company that is flourishing and will continue to do so in the near future. However, the plans that they offer, aren’t entirely consumer-friendly. The comparison between Altima and Telus residential plans is proof enough to show that Telus is trying to gouge whatever they possibly can from their existing customers and those that they will acquire in the future!
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Why can't I call frim a Saskatchewan phone number and get through to someone |
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