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Reply to:	RingCentral We chose RingCentral due to the added features they offered over the competitors. We didn't get a chance to test them out. We required a very basic set-up with 3 phones a 4 phone lines. The sales team assured us it was so simple we'd be up and running very shortly after connecting the units. The opposite was true. Once we were connected our very basic set-up became impossible for the implementation team. Very shortly turned into many wasted hours on the phone with customer service / implementation over the course of a couple of weeks and still no solution in sight - except to charge us extra money for something that 'might' work. Nope. Brutal. Complete waste to time for us. We bailed on Ring Central before our 30 days was up - we simply couldn't trust our communications to a company that was so consistently unable to provide a solution to a simple problem. Not recommended.
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