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Reply to:	Seaside Wireless Wow, all I can say is, "WOW"! Talked to the manager and she insisted I got the services I'm paying for. Told her, and explained in detail what my speeds were, less than 1mbps!!!! I told her what the lady, customer service, said to me last night and I said consumer laws protect us from things like this. I know my rights and I repeatedly told her that I wasn't trying to get out of paying anything, but if a customer service representative tells me I don't have to pay anything because of the service then I'm gonna hold them responsibile. I did ask about the install and she said again, that I don't have to pay anything but insisted I try technical support which I did.Maybe she was confused but IDK honestly, I just know what was said to me. I asked the manager if the conversations were recorded she didn't answer initially but towards the end she said they weren't. As we were talking the manager told me that I was trying to get out of the contract and not pay the install fee and on her side, she said I was getting consistent speeds, which I wasn't! Less than 24 hrs and I did call in to troubleshot but this is garbage service and customer service by the manager. To accuse me of wanting to get out the contract is very unprofessional and I told her I'd like to speak to someone above her and I'll be waiting to speak to her, she said, "She's gonna tell you the same exact thing", I expect nothing less. If they wanna send me to collections I'll just keep documenting what was said to me and to report them to BBB and consumer affairs to make my official complaint! Now I'm gonna let my family & friends not to deal with these people. BEWARE!!
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