Submit a Reply / Update

Reply to:	Xinflix Hello, I called Xinflix Media on November 14th 2018 indicating that my internet was not working. I was advised that I would receive a call regarding the repair of this service in the morning. I did not receive one so I called back on November 15th 2018 and I was told to wait for the call. I received an automated call that asked me to call back my provider. When I called back they said that I should wait for another call. I waited and still did not receive a call regarding the repair of my internet service so I called back on November 16th 2018. I went back and forth with this calling everyday (November 14 15 16 17 19). They were closed on the 18th so I could not call then. But I was told at every call that my ticket was in process and that I would have to wait. I work from home and am losing on that end. Finally, I received a call last night noting that the person wanted to assess my internet (November 19th 2018) and I advised that I was not home at this moment and to call tomorrow morning. I did not receive this call in the morning and my wife stayed home from work to receive this call. We waited until 2:00PM and I called back Xinflix and was told to wait for a call. This is very unacceptable as I am telling them that I am waiting but am not able to connect with anyone. I then called multiple other companies (Distributel and Bell) looking for help as Xinflix noted that they can not do anything for me. I am still without internet and am just "waiting" for a call.
Name:
Email:
Subscribe to Newsletter:	Yes   No
Notify me of replies?	Yes   No
Comment Reply: