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Reply to:	Primus customer service I have three different lines with primus wireless and been a customer for over 10 years now, recently I purchased a new phone (Samsung A 52 waterproof phone),had issues with the coverage inside our house (while the other two phones were working fine), sent it back as it was still under warranty (after going back and forth with technical support over the issue and couldn't resolve it) ... After a week or so I received the phone back with the explanation that it had water damage ( even if it did isn't it waterproof...) but never have exposed it to water (unless they are referring to the humidity we have all around us)...wanted to speak with a supervisor regarding the issue and called three days ago (they weren't available) said they would call me back in 24 hours...didn't receive any calls and after 48hours I called back twice and got same response " no supervisor available, someone will call you back "...nothing so far ,very disappointed and would like to cancel all my lines with them
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