Primus Reviews and Plans |
|
|
|||||
Request Quotes
Home Phone |
Home Internet |
Business Phone |
Business Internet |
disappointed!!
| June 30, 2022 | |
| Submitted by: | Herbert Stuemer (Ottawa , ON) |
|
Disappointed |
👎
|
Bad supportWhen it works it is OK However if you need customer service it is a different story.My internet line was cut on two different occasions both times the houses next to mine had their internet restored within 24 hours for us it took several days in one case over a week. Now my phone is not working (VOIP) and Primus does not even send me a reply. The phone has been out for over a week. I am right now in the process of changing providers. The small amount i save is not enough for all the headaches. |
|
|
|
|
| February 22, 2022 | |
| Submitted by: | Farah (Hamilton , ON) |
|
Disappointed |
👎
|
worst companyIf I could give them 0 start I would! worst customers service Ive ever had the stuff are not polite AT ALL please dont hire this company because its a trash |
|
|
|
|
| January 13, 2022 | |
| Submitted by: | Bhanushali Tirth (Calgary , AL) |
Happy |
👍
|
Best ServiceBEST SERVICE AVAILABLE IN CHEAPER RSTES |
|
|
|
|
| Load More Reviews |
| Promo Plan Speeds |
|
Download: 500 Mbps Upload: 30 Mbps |
Distributel acquired Primus in January of 2021.
Primus was established in 1997, is HQ in Toronto, ON. Primus provides long distance, VoIP, Internet and POTS for residential and business use.
Primus was bought by York Capital Management in July of 2013. In the United States Primus operates under the brand name Lingo. Primus went through a major business transformation, which saw Primus get a new CEO in January of 2014.
Primus Home Internet Plans are all unlimited and offer a good array of varied speeds. Though Primus being a close mimic to Bell or Rogers Home Internet plans, does suffer from the same high monthly fees and contract traps. Primus does offer a 2-year guarantee of reduced pricing. After the 2-year term prices go up to $10 / month. There is no option to use an aftermarket modem, so you'll have to get it from Primus, either buy or rental There is also a $59.95 one time installation fee.
Below we detail all of Primus Home Internet plans available in Ontario.
- 15 Mbps Down, 10 Mbps Up at $44.95/month
- 25 Mbps Down, 10 Mbps Up at $34.95/month
- 50 Mbps Down, 10 Mbps Up at $34.95/month
- 75 Mbps Down, 10 Mbps Up at $39.95/month
- 150 Mbps Down, 15 Mbps Up at $69.95/month
- 300 Mbps Down, 30 Mbps Up at $74.95/month
- 500 Mbps Down, 30 Mbps Up at $74.95/month
- 1 Gbps Down, 30 Mbps Up at $79.95/month
Primus applies Performance Management to the network, sometimes known as traffic shaping, as per Primus statements this is active at all times and shall be transparent to the end-user. Though the priority is supposed to kick-in when congestion is detected this could impact the user experience, more so when multiple devices in one home are using the internet connection.
In all Primus, the Home Internet offers unlimited access, it does pack extra protection (antivirus & antispam) but the fact is that monthly is more expensive when compared to Altima, Carry or CIK Telecom for example. More so when looking at these added fees. Also, note it does not support using other than their own branded modems. A big limitation for those wanting to use their own modem, and avoid the modem trap.
Features
| Web Email Access: | 
|
| Online Chat Support: | 
|
| Feature 24x7 Support: |
|
| Unlimited Bandwidth: |
|
| Own Modem: |
|
| Rent Modem: |
|
| Combo Wireless Modem: |
|
| Fixed IP Available |
|
| DHCP IP |
|
| Extra Protection Plan |
|
| DSL |
|
| Cable |
|
| Email Accounts |
|
I am a primus customer to upgrade from 25 mbs to 50 mbs do I need a new modemHello, It looks like you are using the DSL network (provided by Bell) in that case the existing modem should work. In any event, since you'll be doing the switch you may want to upgrade the Wi-Fi modem at the same time. Cheers, The GoneVoIP Team. |
Is there wifi services with the internetHello, In short, Yes. Primus does have a Wi-Fi home gateway that is configured to work on their network. Purchase or lease options are available. The GoneVoIP Team |
Why can't I contact prints about my internet breakdown |
| Load More Q&A |
The 2020 Pulse of Residential Internet in Canada
The Gonevoip.ca site allows the request of telecom service quotations, particularly used for business and residential internet users. We have been providing this service, free of charge, for the past four (4) years. Thru the unprecedented and trying times of 2020, we have received more Residential quotation requests than ever before.
This report narrows the focus to the residential internet service quotation requests. To find out more about what Canadians are looking for, such as the price point that triggers a
Continue Reading
The 25 Most Popular Providers of 2018
To check our most updated list of popular providers please follow this link.
Annually the GoneVoIP platform receives about half a million visitors. In general, the visits tend to be spread over the more than 490 service providers found in the GoneVoIP platform, though there are trends and patterns GoneVoIP team of specialists observe.
This year more than in any previous before, the top 5 most viewed pages of 2018 correspond to Internet Providers. The majority of searches are related to finding
Continue Reading
Best Home Internet Canada
|
$69.99 /
mo. 319 Reviews |
 
|
$69.99 /
mo. 42 Reviews |
|
$65 /
mo. 137 Reviews |
Best Home Phone Canada
|
CAD $9.45 / mo. 312 Reviews |
|
$8.95 / mo. 5 Reviews |
|
$0 / mo. 10 Reviews |
|
$11.21 / mo. 18 Reviews |
|
$4.99 / mo. 70 Reviews |
|
$7.70 / mo. 8 Reviews |