Primus Reviews and Plans

Distributel acquired Primus in January of 2021.

Primus was established in 1997, is HQ in Toronto, ON. Primus provides long distance, VoIP, Internet and POTS for residential and business use.

Primus was bought by York Capital Management in July of 2013. In the United States Primus operates under the brand name Lingo.  Primus went through a major business transformation, which saw Primus get a new CEO in January of 2014.

Primus Home Internet Plans are all unlimited and offer a good array of varied speeds. Though Primus being a close mimic to Bell or Rogers Home Internet plans, does suffer from the same high monthly fees and contract traps. Primus does offer a 2-year guarantee of reduced pricing. After the 2-year term prices go up to $10 / month. There is no option to use an aftermarket modem, so you'll have to get it from Primus, either buy or rental There is also a $59.95 one time installation fee.

Below we detail all of Primus Home Internet plans available in Ontario.

• 15 Mbps Down, 10 Mbps Up at $44.95/month
• 25 Mbps Down, 10 Mbps Up at $34.95/month
• 50 Mbps Down, 10 Mbps Up at $34.95/month
• 75 Mbps Down, 10 Mbps Up at $39.95/month
• 150 Mbps Down, 15 Mbps Up at $69.95/month
• 300 Mbps Down, 30 Mbps Up at $74.95/month
• 500 Mbps Down, 30 Mbps Up at $74.95/month
• 1 Gbps Down, 30 Mbps Up at $79.95/month

Primus applies Performance Management to the network, sometimes known as traffic shaping, as per Primus statements this is active at all times and shall be transparent to the end-user. Though the priority is supposed to kick-in when congestion is detected this could impact the user experience, more so when multiple devices in one home are using the internet connection.

In all Primus, the Home Internet offers unlimited access, it does pack extra protection (antivirus & antispam) but the fact is that monthly is more expensive when compared to Altima, Carry or CIK Telecom for example. More so when looking at these added fees. Also, note it does not support using other than their own branded modems. A big limitation for those wanting to use their own modem, and avoid the modem trap. 

Features

Web Email Access:
Online Chat Support:
Feature 24x7 Support:
Unlimited Bandwidth:
Own Modem:
Rent Modem:
Combo Wireless Modem:
Fixed IP Available
DHCP IP
Extra Protection Plan
DSL
Cable
Email Accounts