EBOX (ElectronicBox Inc.) Reviews & Service Offerings
|March 29, 2019|
|Submitted by:||Daniel Dilio (Pincourt , 76)|
Worst decision I ever madeTv freezes constantly and I have missed 4 goals just this week during hockey games. PLEASE PLEASE do not get this service
|October 6, 2018|
|Submitted by:||Sven (Waterloo , ON)|
Great internet, low priceI've used eBox for a few years now, initially in the Montreal area and for one year in the Waterloo area now. Service has been great, no more outages than Videotron or Rogers, and for about half the price of the big guys. I'm using high speed cable that is resold by eBox, so the underlying provider is one of the local carriers anyways. If required (only a few times) customer service has always been friendly and helpful, but you have to wait 20-30 minutes to get to an agent.
|August 20, 2018|
|Submitted by:||David (Montreal , QU)|
FraudSigning up for this service was a complete waste of time. After making an appointment roughly a week following charging my credit card, and after waiting for five hours in their designated block of time, no one ever showed up, no one called me, and no explanation is available. Now have to waste additional time seeking a refund. If your time is of any value to you, beware this service.
UPDATE: They never bothered to issue a refund, so transaction is being reversed on the grounds of fraud. Stay away from this company.
|November 23, 2015|
|Submitted by:||Blanca Mejias (Toronto , ON)|
Scammers, unprofessional,thieves.I have had to deal with this internet provider Electronicbox. For three long months, I have been on the telephone with them, sometimes up to two hours,trouble shooting. After three months I had enough, no internet connection and a waste of my precious time plugging , unplugging, resetting, having to bring my computer in spend all
Kinds of money, for electronic box to tell me: " we know now that the modem is broken, we will send you a new one, so you can get rid of the other one " I have been waiting for my full refund for almost a week and a half. To find out today, that/
A) They have received the modem.
B) This thieves were going to send me a check for $33.00
C) Their excuse is the broken modem.
D) They want the broken modem payment in full even though it was broken, to refurbish it and sell it to another costumer like me at a full price.
They are dishonest and are making money by selling refurbished and broken items to all its customers. My advice is support the Ontario economy and skip anything that comes from Quebec, as there is always some type of scam, going
On with a lot of companies from Quebec.
For our Ontario province and its citizens don't allow Quebec to rip you off, the same way they are ripping me off.
|Load More Reviews|
|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$||Shipping: $ Other: $||No||
|Web Email Access:|
|Online Chat Support:|
|Feature 24x7 Support:|
|Combo Wireless Modem:|
|Fixed IP Available|
|Extra Protection Plan|
How to file a complaint against a Provider
If you feel you have a valid complaint against your telecom provider, you are not alone. According to an article in the Financial Post complaint rates rose dramatically in 2017-2018 by a staggering 57%. In �
Canada’s Internet Speeds and Prices
Types of internet access providers
This summer we set out to analyze the status of the home internet connections across the country. We picked fourteen representative major urban centers and analyzed factors such as maximum available �