EastLink Reviews & Service Offerings
|March 17, 2019|
|Submitted by:||IAN P. MASTIN (Dartmouth , NO)|
Quality over quantityMy wife and I have been Eastlink for 2 years and that isn't about to change. We have Internet TV and Mobile service with Eastlink and have had a fantastic experience, The price we pay is great and because we have mobile service as well we get an additional discount. The service itself has been very reliable with very few interruptions to speak of and when they do happen they don't last long, The customer service is some of the best I've had in any industry and the best part is its local right here in Canada so I always know exactly what is going on when I call. Eastlink has been completely transparent about our promotion the price and duration with absolutely zero deviation from what was discussed when we signed up 2 years ago and that's more than I can say for our experiences with their competition. Overall I would rate Eastlink 10/10 any day of the week because we have gotten exactly what we paid for and have had nothing but great service.
|1 person found the following review useful|
|January 23, 2019|
|Submitted by:||Jim Morrison (Summerside , PR)|
Service sucksWhat can I say, poor service, poor quality, they try hard but cannot compete with the big guys. I suggest you go with Bell or any other option. Not worth the effort to go with Eastlink.
|6 persons found the following review useful|
|May 7, 2018|
|Submitted by:||Bert Bolton (Town of Plympton Wyoming , ON)|
Unapologetic overchargingOur region has had only one ISP for some time. Easlink purchased our DSL account and from Xcelco formerly Peoples Telephone. Service drops out multiple time daily. Speed varies from .5 to 3.0 Mbps making Netflix or Youtube near unwatchable. Price has gone up routinely and our bundle of internet and land line phone is over
$ 130.00 monthly. Seek alternative ISP via satellite of fixed wireless.
|5 persons found the following review useful|
|June 24, 2017|
|Submitted by:||Scott (Eastern Passage , NS)|
LeavingWeaklink has been charging more for our internet. Goes up every few months without warning. Service frequently drops out on us.
|6 persons found the following review useful|
|June 5, 2015|
|Submitted by:||John (Ennismore , ON)|
They do what they wantNo longer happy with their service. They changed our Internet Plan from unlimited to only 80 Gigs per month of data! That's maximum of 2.5 Gigs per day... Youtube videos alone surpass that in a day. They didn't even adjust the monthly fee...
Their cable Internet is not stable. There's random lags every now and then. I do not live in a big city and the bandwidth on the cable can not drop to the point where internet becomes unusable for a few minutes.
They have the monopole in our region and do what ever they want. They added the data limit because the other providers have limits. So they put a limit and don't lower the price.
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|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$89.95||Shipping: $49.95 Other: $||No||
Download: 100 Mbps
Upload: 10 Mbps
Eastlink was founded by the Bragg family around four decades ago when it obtained one of the first cable licenses granted by the CRTC. Eastlink began its rapid expansion through Canada after having started out as a wild blueberry business. They are headquartered in Atlantic Canada and boast a very strong employee force of 1700 strong. It wasn’t long until Eastlink became one of the few telecommunication companies to offer the “triple play “service in 2000. They now offer a variety of standalone internet plans as well. Our focus is to review of the residential plans that Eastlink provides!
Eastlink offers a residential internet plan they call the Eastlink bundle. This plan allows download speeds of up to 100 mbps, and upload speeds of 10 mbps. The plan has an unlimited usage and costs a total of $89.95 per month. The Current Promotion is the first 3-months cost $59.95 per month. In all honesty, the price is not worth, even though there is quality in this plan. The speeds are very good and unlimited bandwidth is appreciated but you can try to search comparables for better deals.
Another prominent telecommunications company known as Altima Telecom provides a 25 mbps plan that has an upload speed of 10 mbps with unlimited usage for only $54.95. The price discrepancy between Altima Telecom and Eastlink is proof enough of how expensive Eastlink is.
Most internet service providers allocate specific times for customers where they can freely download without being worried about hitting their bandwidth usage cap. However Eastlink does not appear to add traffic shaping to their plans.
The standard installation fee of $49.95 applies when opting into Eastlink service. One of the few good things about this plan is that it is offered on a non-contract basis, so that customers do not feel bound by anything.
All in all Eastlink should live up to its reputation by providing customers with better internet solutions. The quality of this plan is great indeed, but the price tag isn’t justifiable. Furthermore Eastlink needs to offer more basic plans such as a 25 mbps starter plan which is generally what the residential population requires. These high speed high price plans are not for the everyday internet user and should not be the only options available to customers!
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|Extra Protection Plan|
last night I called and waited 45 minutes and no one answered me, onlhy a recordin g ever 2 to 3 minutes.i want to t
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Canada’s Internet Speeds and Prices
Types of internet access providers
This summer we set out to analyze the status of the home internet connections across the country. We picked fourteen representative major urban centers and analyzed factors such as maximum available �