CIK Telecom Inc Reviews and Plans

CIK Telecom Inc
Provider Summary Information
CIK Telecom Inc
CIK Telecom Inc

CIK Telecom Inc

Coverage: AB, BC, MB, ON, QC & SK
Monthly : $69.99 CAD

322 5 reviewCount
Axvoice VoIP Service
FACT: When reviewing CIK Telecom Inc visitors in most cases feel Feeling disappointed disappointed!!

All Reviews

October 18, 2022
Review Helpful? 1 Yes No 0
Submitted by: Khimar Brown (Toronto , ON)
Feeling disappointed Disappointed Rating 👎

On professional very bad service

Last month I received emails calls and automated taxes telling me my bill wasn't paid I paid my bill in full and I was still suspended October it's repeating the same thing again saying I didn't pay my bill when my bill was paid in full they cannot seem to fix this technical difficulty without suspending a paying customer on professional customer service Representatives language barriers # MayorJohnTory #Doug Ford #justinTrudeau Canadianradiotelevisionand telecommunications commission #paulaFletcher #mla office #BetterBusiness BureauCanada
October 4, 2022
Review Helpful? 4 Yes No 0
Submitted by: Ex. Client (Winnipeg , MA)
Feeling disappointed Disappointed Rating 👎


They don't care about their customres, can leave you without internet for days. You have to call them 100 times, they can put you on hold for an hour. Their support is hardly talking English. They don't track what they sold to you and when you are cancelling with them - selling you that device again. Their billing department cannot find paid invoice with the proof of sale, you have to find it yourself. When you send them their device, pay for the shipping and provide them with the tracking number, in a week you will be charged for that device anyway (even if you prove that it is delivered) and will not get any refund or response! Avoid them at all cost!
August 23, 2022
Review Helpful? 0 Yes No 0
Submitted by: Anonymous (Edmonton , AL)
Feeling disappointed Disappointed Rating 👎


Avoid if you can. Terrible customer service.
May 26, 2022
Review Helpful? 3 Yes No 0
Submitted by: Yifan Xu (Lachine,QC , QU)
Feeling happy Happy Rating 👍

Excellent internet service

being a member since 2014 has always cheap compared to other company Cik telecom also share the same network with Videotron
very good customer service offer Chinese/French/English mobile support.:)
May 2, 2022
Review Helpful? 4 Yes No 1
Submitted by: Geordie Maciver (Edmonton , AL)
Feeling disappointed Disappointed Rating 👎

Save yourself the aggravation

I had a full head of hair before I signed up with CIK, now only few strands left. Service constantly drops, poor customer service, upgraded and now absolutely nothing
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Promo Plan Speeds

Download: 150 Mbps

Upload: 15 Mbps

CIK Telecom has been providing internet services for over a decade having been founded way back in 2003. CIK Telecom’s headquarters can be found at 241 Whitehall Dr, Markham, Ontario L3R 5G5 Canada. CIK Telecom stems from the advanced technologies and research department of Onet System inc. They pride themselves on providing high-quality low-cost telecommunication services.

CIK Telecom provides a variety of services ranging from Television bundles, low costing internet plans, and high-quality phone service. An impressive aspect of CIK Telecom is that they are a licensed carrier with the Canadian Radio-Television and Telecommunications Commission (CRTC) since 2003, with over 250,000 customers across Canada.

GoneVoIP will now proceed to review CIK Telecom Home Internet plans. In total, CIK Telecom Internet comes in five different internet packages. All of the CIKTel Internet plans come with unlimited usage, no contract, 2-years price guaranteed and a free modem rental is included.

Find here all CIK Telecom Cable Internet Plans and Pricing Details

  1. Cable Express Plus: 75 Mbps Download and 7.5 Mbps Upload at $54.99 per month 
  2. Cable Ultra: 150 Mbps Download and 15 Mbps Upload at $69.99 per month
  3. Cable Ultra Plus: 300 Mbps Download and 20 Mbps Upload at $74.99 per month 
  4. Cable Ultra Plus: 500 Mbps Download and 20 Mbps Upload at $79.99 per month
  5. Cable Ultra Plus: 1G Download and 30 Mbps Upload at $84.99 per month

Since all plans are Cable you have higher speeds available and no need to apply a dry-loop as with DSL plans. Not only are CIK telecom internet plans at a price point to satisfy the majority of Canadian internet users. GoneVoIP finds all CIK Home Internet plans to be very affordable in comparison. Furthermore, CIK Telecom goes the extra mile by ensuring the monthly pricing for two years. Not only is a low monthly cost, but you also won't have to worry CIK jacking up the monthly bill as Rogers or Bell do at least once a year. There is, however, a one-time processing fee that is charged when signing up for CIK Telecom internet service and it costs a total of $29.95. You'll need to add a shipping fee of $9.95

To get in contact with CIK Telecom support you can reach them by phone 24/7, or by email. At this time there is no online chat. Though CIK Telecom has got a designated Complaints officer! This may be an indication of customers' issues but also shows commitment to getting the issues resolved satisfactorily. 

Having said all that, GoneVoIP finds a very solid combination of right pricing and service to make the case for seriously considering CIK Telecom Internet for your Home!


Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
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how much do you pay?

24.99/month for 50Mbps FTTN

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