Bell Home Phone Reviews and Plans

Provider Summary Information
Bell Home Phone
Bell Home Phone

Bell Home Phone

Coverage: AB, BC, MB, NB, NL, NS, ON, PEI, QC & SK
Monthly : $67.05 CAD

19 1 reviewCount
Axvoice VoIP Service
FACT: When reviewing Bell Home Phone visitors in most cases feel Feeling disappointed disappointed!!

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March 7, 2020
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Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from

Had problem with Fibe TV - someone on the phone told that technician will come next day 12pm-5pm. I was there at 11:30 am and was waiting. At 2pm called and asked about the status. They told me that technician was there at 11am and no-one was at the premises. Why he comes at 11am if the time is scheduled from 12PM? The person on the phone had assured that technician will come within 2 hours. In 2.5 hours no-one came in and I called again and got an automated message that the service is scheduled 5pm-9pm.!!! They do not do what they promise - do not keep the appointments and waste your time AWFUL SERVICE!!!!
March 7, 2020
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from

spent 1.5 hours to negotiate. call hung up when time to finish the deal. they send quote confirmations with no amount. when I called back to get back to finish the deal... could not get back to the same individual. all was and additional 5.00 and could not do anything about it. I am moving my 2 accounts to Videotron. it is not the money, it is a business principle that theyt should do as what was said.
March 7, 2020
Review Helpful? 1 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from

Each and every day Bell Canada (name shows on screen) calls me and leaves no message. Actually, they use up my voicemail space with dead air -- some times three minutes of it. Never, in 12 months, have they left a voice message. I have not been a customer for a year and yet they continue to call. I don_t owe money, I paid the hefty early cancellation fee with delight just to get away from them. It feels like harassment.
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Setup Fee Long Distance Rates

Intl. Minutes:

Bell Canada, commonly called Bell, is one of the major companies in Canada. Originally founded as a subsidiary of Bell Systems. Bell Systems, in turn, was co-founded by Alexander Graham Bell, who invented the telephone. Today Bell has headquarters in Montreal, Quebec and employs over 49,000 Canadians

With that said, Bell Home Phone has been, and for many still an iconic household item for Canadian families. Though times passes and with it there has been an erosion on Bell Canada Home Phone business. Bell Home Phone has the highest disconnection rate and at the same time the highest intent to switch. 

Let us move on now to our proper Bell Home Phone review. It is almost a DOA. Right off the gate, Bell Home Phone plans hit you with high monthly prices.

  • Bell Home Phone Lite @ $52.05/month with Unlimited Local Calling
  • Bell Home Phone Choice @ $67.05/month with Unlimited Local Calling & 8-Features of your choice.

Both are subject to a rather taxing Activation Fee of $49.95! Need Canada and the USA  Calling? That is another $10 monthly. 

The Feature set you can pick with Bell Home Phone Choice package is, we must say, well thought. However, when Bell Home Phone is compared to for example VoIP Much Home Phone, we found Bell's limited. In total, you can choose, without having to pay extra among 11 features. Here we show a comprehensive list of all Bell Home Phone features:

  1. Ident-A-Call
  2. Visual Call Waiting (Counts as two Features!)
  3. Three-Way Calling
  4. Call Answer
  5. Call Answer Message Manager (Why this separated from the other is mind-blowing!)
  6. Call Forwarding
  7. Call Waiting
  8. Last Call Return
  9. Voice Dialing (Extra $5/month!)
  10. Call Privacy
  11. Call Control
  12. Call Screen

Also, we do need to take into account the Bell home phone support department. Which is well known to be poor or lacking, more interested in selling unnecessary products than fixing existing problems. The long distance rates from Bell are some of the most horrendous we have seen in the market. In this day Bell is still using the old mileage demarcation to rate long distance calls.. From within Canada!  

If we compare the price of Bell Home Phone with 8-Features against VoIP Much Home Phone with over 30-Features; you could be saving about $660 a year! It is no wonder why more and more Canadian are abanding Bell Home Phone landline service. 


Call Blocking Checkmark
Conference Calling Checkmark
BYOD: Checkmark
Smartphone App: Checkmark
Call Forwarding Checkmark
Call Hold Checkmark
Caller ID Name: Checkmark
Enhanced VoiceMail: Checkmark
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Canada VoIP Market Trends 2019-2024

The communications continue to evolve,  and as such so does the adoption of VoIP (Voice over IP). It is estimated the market will grow to dominate cloud communications, workforce mobility, and unified telecommunications. By 2025 the VoIP market will hit USD $55 billion with the North American Market getting the lion share of 40%. How did VoIP get to this point? On one side you have the traditional Telecom providers, think Rogers or Bell. With predatory contracts and billing practices that defy
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