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What is a Toll-Free Number and How it Works

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Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855, or 844. Regardless of which prefix you choose, they all work the same and offer you the same benefits. Toll-free numbers allow callers to reach businesses without being charged for the call. The charge for using a toll-free number is paid by the called party (the toll-free subscriber) instead of the calling party. Toll-free numbers can be dialed directly to your business or personal telephone line. Toll-free numbers are very common and have proven successful for businesses, particularly in the areas of customer service and telemarketing. Toll-free service provides potential customers and others with a “free” and convenient way to contact businesses. Calls to each toll-free number are routed to a particular local telephone number.

A “vanity” number is a toll-free telephone number that also spells a person’s, a company’s name, a word or acronym that is chosen by the subscriber, it is easy to remember, it spells and means something or contains an easily recognized pattern, such as 1-800-FLOWERS or 1-888-NEW-CARS. An easily remembered number is valued as a branding and direct response tool in business advertising. To find out whether a specific toll-free number is available, contact one business phone provider, or request a free quote.

A toll-free number can be an indispensable asset to your business. It lends credibility to your brand and gives your business a national presence. One of the best parts about a toll-free number is you own it! Once you buy a number, it is yours to keep. You will get access to great features like caller ID, calling card, extensions, voicemail for each extension, music on hold, auto-attendant.

You should have a Toll Free number if you sell products or services online, your phone number is a key part of your marketing campaign or you plan to expand or your business is national-wide.

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