I was hesitant to go from traditional landline to VOIP landline. VOIPO costs about $8 per month, with fixed pricing for a couple of years. No contract policy, so I tried them. Really good service and includes all the features and more my family used to have with Bell. Though that was when we were paying over $40 a month. No problems with it all, and customer service is great.
Been using VOIP for a few months now. Call quality is real good, did noticed noise issues here and there but as soon as I plugged to the internet modem directly the issues disappeared. The service works well and they do have advanced features. Support is not very responsive, they did answered though but by then ultimately I figured the issue myself. So in summary is good value for the money. In my case I had the same issue when I was using Bell's support, only that now I'm not paying as much so is not as frustrating.
Had this with the two year plan. Pay one year and get the second free. Signed on in Sept or something and it has been a nightmare. The phone line forever goes down. After working well for a couple of months it went dead. Tech support say there is a problem wit the router. Hello!! nothing changed in the settings. Was with phone power for years but thought I would see something new. Well. new ain't better if going with VOIPO. avoid this ... py provider.
"It may sound crazy in this day and age, but we care about your experience with our VoIP service and appreciate your business. Really."
After having first been confronted with on-line chat operators who were nothing but cashiers that had no idea how their system could interface with reality, and sending an e-mail to their sales staff outlining what our situation is and what our requirements are for a possible solutions, we have now still (after 3 days) not even got a reply back about what time frame we should expect for an answer, despite three times having re-forwarded our inquiry and asked again.
This is NOT what I expect from someone who wants to be know for caring about customers...
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