VOIPO Reviews & Service Offerings
|Monthly Fee||Setup Fee||Other Fees||Long Distance Rates|
VOIPo was established in the US in 2006. Their HQ are in Irvine, California. The company’s tag phrase is “the likeable phone company”.
VOIPo’s service covers the 48 contiguous states and the provinces of Alberta, British Columbia, Ontario and Manitoba. Note prices are in USD with the exact rate fluctuating dependent on currency rates at the time of order.
VOIPo offers unlimited with over forty features included at $15.00 monthly. The day we logged on to their site, they were offering a daily special offer for a two-year package at $149 ($6.21 monthly) and an additional $36 in taxes and regulatory fees for a total of $185. Considering their one year plan also comes to $185 ($12.41 monthly), this seemed like an exceptional value. Neither the two-year nor the one-year plan is contract-based, as you only make one lump sum payment.
This two-year daily special is comparable to Phone Power’s two year residential VOIP plan, although you have to pay the additional taxes for the second year with Phone Power. And again, the two-year offer was just a daily special which expired at midnight. It is unclear how often they offer daily plans but checking the next day the special was extended for an additional day. Two days later - still there as well.
Included in both the $15 monthly plan or the yearly plans are unlimited US/Canada calling, a 30 Day Money back Guarantee, caller ID (with name), call waiting, portable VOIP devices, softphone access, three way calling, call forwarding, call blocking, advanced voicemail, voicemail notification by email and SMS, unlimited speed dial, a free inbound SIP address and do not disturb options.
They also allow 60 minutes of free international calls monthly and free use of their equipment including a telephone adapter and softphone solution. VOIPo makes no claims with regards to the privacy of voice packets transmitted over public networks.
In regards to any of their unlimited services such as unlimited US/Canada calling the service is actually capped at the average usage parameters which are set to 5,000 minutes per month. Anything beyond 5,000 minutes is billed at 1.9 cents per minute.
A nice bonus is that both the Residential VOIP and Small Business VOIP services are exactly the same, while most companies offer completely separated and much more complicated business plans.
Their support system offers phone support, email support and live chat support, with email support being the recommended avenue to contact them. Contacting them by email I received a response within an hour on the weekend. Phone and Chat service is only available 8am – 6pm (Pacific) on Mondays through Fridays.
VOIPo overall seems to be an excellent choice for ResidentialVOIP in line of the numerous features which come with their package. The monthly plan at $15 is pricey but there is no contract or setup costs. If purchasing the plan by the year, the price is very good with a $12.41 monthly average. If you can take advantage of their special two-year rate at a $6.21 monthly average, you have a winner.
Use Now VoIPo Coupon Code: 8662891846 (Free One Month!)
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|1 person found the following review useful|
|March 29, 2016|
|Submitted by:||randy (Mississauga, ON)|
Voipo is more offline than onHad this with the two year plan. Pay one year and get the second free. Signed on in Sept or something and it has been a nightmare. The phone line forever goes down. After working well for a couple of months it went dead. Tech support say there is a problem wit the router. Hello!! nothing changed in the settings. Was with phone power for years but thought I would see something new. Well. new ain't better if going with VOIPO. avoid this crappy provider.
|April 16, 2015|
|Submitted by:||Mogens Eliasen (Creston, BR)|
Customer service? Care?On their web site, they write:
"It may sound crazy in this day and age, but we care about your experience with our VoIP service and appreciate your business. Really."
After having first been confronted with on-line chat operators who were nothing but cashiers that had no idea how their system could interface with reality, and sending an e-mail to their sales staff outlining what our situation is and what our requirements are for a possible solutions, we have now still (after 3 days) not even got a reply back about what time frame we should expect for an answer, despite three times having re-forwarded our inquiry and asked again.
This is NOT what I expect from someone who wants to be know for caring about customers...