Videotron Reviews and Plans

Provider Summary Information
Videotron
Videotron

Videotron

Website: www.videotron.com
Services:
Coverage: ON & QC
Monthly : $68 CAD

9 2 reviewCount Request Quotes

Home Phone

Home Internet

Business Phone

Business Internet

 
FACT: When reviewing Videotron visitors in most cases feel Feeling angry angry!!
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All Reviews

June 10, 2021
Review Helpful? 1 Yes No 0
Submitted by: Irina Sukherman (Montreal , QU)
Feeling disappointed Disappointed Rating 👎

Horrible servise

Service is so bad, I spend 2 weeks on the phone, and after they send me a double bill of that they originally quote, then I called I was just put on hold for another 2 hours.
January 30, 2021
Review Helpful? 1 Yes No 0
Submitted by: John (Gatineau , QC)
Feeling happy Happy Rating 👍

Great service !

Rarely had any issues with them, If you are looking at a reliable company, do not look further.

Internet is top notch, TV service reliable. I have my own IP phone. I have a bell cell (work) and Videotron cell and I can tell you that my Cell service with Videotron is much better.
July 12, 2020
Review Helpful? 0 Yes No 0
Submitted by: shayne nolet (Montreal , QC)
Feeling angry Angry Rating 👎

Worst techs out there

Tech was supposed to come between 12-5, tech finally showed up at 430 did a uturn in my parking lot and left. No call didnt ring the door bell, didnt even get out of his car. Would not recommend this company to anybody.
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Promo Plan Speeds

Download: 60 Mbps

Upload: 30 Mbps

Videotron was founded back in 1964 under the name Télécâble Vidéotron ltée by André Chagnon.  It started off with humble beginnings having a subscriber base of only 66 customers during that time.

Shortly after they began expanding and acquiring numerous companies and businesses, Videotron started their endeavors in the telecommunications world. Today Videotron is a leader in telecommunications having created over thousands of jobs and provided quality VoIP, TV and internet services. Videotron’s headquarters can be found at 612 rue Saint-Jacques Montréal (Québec), H3C 4M8 Canada. 

Videotron offers a variety of fiber internet plans; Gonevoip focus is to review all of the Videotron Internet hybrid fiber plans. 

  • Internet 60: 60 Mbps Down, Unlimited Usage at $68 per month
  • Internet 100: 100 Mbps Down, Unlimited Usage at $77 per month
  • Internet 400: 400 Mbps Down, Unlimited Usage at $82 per month  

 Videotron Internet plans with higher speeds have a promotion with a bigger discount of $15; this applies to Hybrid Fiber 100, Hybrid Fiber 400 and Internet GIGA.  Shall be noted Altima Telecom offers a 30 Mbps connection with unlimited for a paltry when compared to Videotron internet. CIK has a similar comparable offer. 

Furthermore, Videotron provides such a little usage cap based on today's standards so that users who do not read the fine print of overage charges will succumb to substantially larger bills then they had anticipated. 

All in all, Videotron is rather expensive to give much consideration by cost consious consumers. Videotron may be ideal for those that like to have the predictability of a big company service (and shenanigans!) 

The artificial 12-months discount gives an impression of low cost, but you pay dearly in the end. The monthly bill for someone who opts into the Videotron Internet plans can reach up to staggering numbers if they are not aware of the overage charges that Videotron is enforcing!

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
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The Pulse of Residential Internet in Canada

The Gonevoip.ca site allows visitors to request telecom service quotations, particularly used for business and residential internet. We have been providing this service, free of charge, for the past six (6) years. Thru the unprecedented and trying times of these past couple of years, we have received more Residential quotations requests than ever before. This report narrows the focus to the residential internet service quotation requests. To find out more about what Canadians are looking for, such as the price point
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