Vaxxine Reviews & Service Offerings

Maple Leaf Company Info


Services: Cable, DSL, Dialup
Availability: ON
Monthly Price: $39.95 CAD

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Home Phone

Home Internet

Business Phone

Business Internet


Reviews Stats

When reviewing Vaxxine Gonevoip visitors usually feel Feeling happy happy !

All Reviews

October 6, 2019
Review Helpful? 1 Yes No 0
Submitted by: Kevin (St Catherines , ON)
Feeling happy Happy Rating 👍

Decent internet at a good price

Overall a very reliable ISP at a good price. I've had very little connection problems. You can also add unlimited to any of their plans for an extra 20$ or so
July 16, 2019
Review Helpful? 0 Yes No 0
Submitted by: dennis williamson (niagara falls , ON)
Feeling happy Happy Rating 👍

always their for you

any time i have a problem just call them or with equipment just drive over to their shop
December 7, 2016
Review Helpful? 3 Yes No 4
Submitted by: NoName (Same , ON)
Feeling angry Angry Rating 👎

Not As Advertised

Try and get help from them -no answer on phone. Service very bad.
August 6, 2013
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( Brampton , ON)

Review from

I attempted to acquire service from, and was given a scheduled date for activation July-23-2013. Vaxxine requires 2 bell contractors to perform activation One from a company called Telcom or Telecon and the other by bell Canada. When the date came a bell tech came to my door and stated that my DSL has been activated. He had not touched my demarcation box. I asked him to show his identification and he took off without showing ID. I reported this to the manager of Margret Gulic. Later Margret informed me no work was performed and that it would have to be rescheduled. I agreed, and when that date came a person from telecom was only there to install cable. I told him I already have cable installed directly from my demarcation to my MODEM and what purpose does he serve. He responded that he would serve no purpose and left. I then waited for bell and no tech showed to activate the service.

Vaxxine web site show 19 years of service and yet the manager Margret Gulic did not know what the function of telecom will be performing and was unconcerned that a scheduled appointment by bell was missed not once but twice. Also in the emails with Margret she referred to the second bell contract as Telcom the ID presented to me when the non essential person came was Telecon. A pretty big mistake . I terminated service as Vaxxine is clearly not able to co-ordinate installation with bell.

This was posted on" but was removed with no reason.
November 16, 2010
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( , )

Review from

no Usenet provided. prices are totally different from online and in-store.
speeds are somewhat ok!
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$39.95 Shipping: $ Other: $ No

Download: 15 Mbps

Upload: 10 Mbps

Cap: 200 GB

Overage: N/A

Vaxxine is a telecommunications provider based out of St. Catherines which serves southwestern Ontario. Some services they provide include phone service, internet service, web development, domain names, and web hosting.

For GoneVoiP's review of Vaxxine, we will concentrate on their home internet service and see how it stacks up with some of Gonevoip’s top three internet service providers.

Vaxxine offers high-speed cable and DSL internet packages ranging in price from $39.95 to $69.95.

The ‘Cable – Residential 15 MB’ plan comes in at $39.95 per month or $455.43 annually. It comes with ‘speeds’ of up to 15 MBPS and a monthly data usage cap of 200 GB.

The ‘Cable – Residential 40 MB’ plan checks in at $49.95 per month, which translates to $569.43 per year. This plan offers speeds of up 40 MBPS and 250 GB of usage allowance.

The ‘Cable – Residential 60 MB’ plan is $59.95 per month or $719.40 per year. It offers speeds of up to 60 MBPS. With 300 GB of usage allowance.

The 'Cable - Residential 120MB' plan is $79.95 per month or $959.40 per year. It offers speeds of up to 120 MBPS. With 350 GB of usage allowance.

All Residential Internet plans offer options to upgrade the data usage for an additional $10 monthly. 

Vaxxine also has six DSL packages ranging in price from $33.95 to $43.95, with speeds ranging from 6 MBPS to 15 MBPS and 175 GB to 225 GB of data usage.

All DSL plans come with the option to make them unlimited, you guessed right, for additional costs.

Using the cheapest of those plans, the ‘DSL – Residential’ can be acquired for $33.95 monthly with speeds of 6 MBPS and 175 GB of data. However, if you add an additional $6 you turn that plan into an unlimited plan for $39.95 total, which is probably their cheapest unlimited deal (including cable and DSL packages).

Vaxxine Home internet plans do not specify download and upload speeds, but rather state overall speeds. This makes it hard to accurately judge if both download and upload speeds are the same or if they are only referring to download speeds or if they are averaging download and speeds together. Needless to say, it is never a good sign when an internet service provider doesn’t provide full details on speeds offered.

Beyond the lack of clarity on speeds, Vaxxine also offers a plethora of one-time cable and DSL costs. The cable modem is $89.95 before taxes. The DSL modem is $69.95. The router is $39.95 for either DSL or cable. Then there are cable activation fees which vary depending on whether you are a Cogeco cable customer or not. Did we mention $10 monthly dry loop and static IP charges? The list goes on and on.

In GoneVoIP's review of Vaxxine Home Internet, we are left with a mixed bag off sensations about the overall plans. Many of which are slightly more expensive and without offering much. More so when you consider all of the additional fees and one-time costs, any savings will be crushed away. Therefore we can't recommend Vaxxine.

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
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