Unmetered Reviews and Plans

Provider Summary Information
Unmetered
Unmetered

Unmetered

Website: unmetered.ca
Services:
Coverage: AB & BC
Monthly : $110 CAD

12 2 reviewCount
Axvoice VoIP Service
 
FACT: When reviewing Unmetered visitors in most cases feel Feeling satisfied satisfied!!
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All Reviews

November 16, 2019
Review Helpful? 0 Yes No 1
Submitted by: gvrvwimpbot ( Whistler , BC)
Feeling satisfied Satisfied Rating 👍

Review from Canadianisp.ca

Have used this provider for a number of years now with no issue. Would recommend to anyone.
February 27, 2018
Review Helpful? 0 Yes No 1
Submitted by: gvrvwimpbot ( Whitecourt , AB)

Review from Canadianisp.ca

Amazing Customer Service from these guys! Internet Connection and Speed is phenomenal. I would highly recommend them again and again.
May 18, 2017
Review Helpful? 0 Yes No 1
Submitted by: gvrvwimpbot ( Burnaby , BC)

Review from Canadianisp.ca

I chose unmetered as my ISP 1 year ago and I couldn_t be happier. Their connection is really stable and there_s no cap, which is absolutely great. Furthermore, whenever I needed their help it was really easy to reach them. I definitely recommend unmetered.
November 28, 2016
Review Helpful? 0 Yes No 1
Submitted by: gvrvwimpbot ( Sherwood park , AB)

Review from Canadianisp.ca

UNMETERED has consistently surpassed my expectations for an ISP. For the little over a year relationship I have with them, they have consistently delivered internet that hits the rated speeds no matter the time of day. The standards that are provisioned with the connections I have only ever seen in the enterprise space (addressing, rdns, no filtering or traffic shaping). The prices are extremely competitive and the service is incredible. I recommend this service to anyone as it is bar none the best I have ever came across. This is how internet should be for everyone.
June 28, 2016
Review Helpful? 0 Yes No 1
Submitted by: gvrvwimpbot ( Surrey , BC)

Review from Canadianisp.ca

I recently (used loosely) tried to switch my mother from Shaw Communications to Unmetered. I thought everything had gone smoothly, that is, until I cancelled my account with Shaw.
Everything went dead. I contacted Unmetered and they were prompt, courteous, and went WAY above and beyond the call of duty. As it turned out, Shaw was not telling wither of us (myself or unmetered staff) the whole story.
Long story short, Shaw dropped the ball big time, then lied about it, then jerked us around on top of it all. All the while, Unmetered remained professional.
I have reccomended Unmetered to friends and family, and will continue to do so.
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Unmetered is a well-known internet service provider in Canada. Their slogan is “Unmetered: The last ISP you’ll ever need”. Whether or not Unmetered lives up to this slogan is yet to be found out. Their headquarters are located at 6360 Kingsway, Burnaby, BC V5E1C5. Unmetered offers a variety of internet plans, television deals and VoIP solutions which makes it one of the few telecommunication providers in Canada to offer the “triple play” to customers. They pride themselves in providing unrivaled customer support; being ready at any given time to listen to a customer’s pleas. 

Unmetered offers many DSL and Cable Internet residential plans. Below all the most current plans from Unmetered Residential plans. 

  • Penguin 5: 5 Mbps Down, 0.5 Mbps Up at $71 per month
  • Penguin 6: 6 Mbps Down, 1 Mbps Up at $71 per month
  • Penguin 15: 15 Mbps Down, 5 Mbps at $79 per month
  • Penguin 15: 15 Mbps Down, 0.5 Mbps at $79 per month
  • Turtle 20: 20 Mbps Down, 1.5 Mbps at $79 per month
  • Penguin 25: 25 Mbps Down, 2.5 Mbps at $79 per month
  • Husky 30: 30 Mbps Down, 5 Mbps Up at $84 per month
  • Dolphin 60: 60 Mbps Down, 6 Mbps Up at $109 per month
  • Lion 75: 75 Mbps Down, 7.5 Mbps Up at $90 per month
  • Eagle 100: 100 Mbps Down, 10 Mbps Up at $100 per month
  • Falcon 120: 120 Mbps Down, 10 Mbps Up at $100 per month
  • Leopard 149: 150 Mbps Down, 10 Mbps Up at $125 per month
  • Leopard 150: 150 Mbps Down, 15 Mbps Up at $110 per month
  • Flying Saucer 250: 250 Mbps Down, 15 Mbps $120 per month
  • Bear 299: 300 Mbps Down, 10 Mbps Up at $150 per month
  • Flying Saucer 300: 300 Mbps Down, 20 Mbps Up at $120 per month
  • Flying Saucer 600: 600 Mbps Down, 20 Mbps Up at $ 150 per month
  • Eagle 940: 940 Mbps Down, 10 Mbps Up at $175 per month

Home Internet users have to be generally aware of the aggregate bandwidth consumption per month. This is important for a number of reasons; firstly a cheaper bandwidth limited plan might save the customer more money, and secondly, if they find it to be too high, the customer can always work on cutting down to avoid overage charges. However, with the Unmetered plans, a customer would not need to worry about any overage charges. 

One of the few positive things we noticed about Unmetered is the relatively low additional fees that they have. For example, there is no charge per month for anyone who requires a dry-loop. Furthermore, the activation fee is paltry $25.00. Also, the fact that they offer their plans on a non-contract basis makes it easier for customers to feel at ease.

Unmetered is certainly a unique internet service provider with its awkward yet flashy website and bold descriptive words; however, when everything is said and done the basic plan they have to offer is just not worth the money.  It is way too expensive, for example when compared to Altima Telecom at $19.99 for similar speeds. Advertising unlimited or unmetered plans are an old means to gain customers in a world where bandwidth consumption is on the rise.

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
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DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
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