SunSonic Reviews and Plans

Provider Summary Information


Coverage: AB, BC, MB, NB, NF,ON, PEI, QC & SK
Monthly : $37.95 CAD

14 2 reviewCount
Axvoice VoIP Service

All Reviews

April 13, 2016
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( Richmond hill , ON)

Review from

I am a loyal customer with Sunsonic phone service. I was pleased with its service for over the past 5 years. Lately the service had been poor, like service interruptions, dropped calls, bad reception, etc. etc. Besides, I also subscribed to Sunsonic Long Distance package on an annual basis, and had a remarkable service again for over the past 5 years. Now, I had already subscribed for this year, but lately that service is out of order for a long time.
I am waiting for their service to improve in another six month_s time before taking any action.
September 30, 2015
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( Tillsonburg , ON)

Review from

Terrible. No service. No consideration. Just have no idea of what they should do.
November 25, 2014
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( Toronto , ON)

Review from

Great service. Quick response. Very technical!!!
October 26, 2014
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( Scarborough , ON)

Review from

Reasonably good service as compared to big companies. Prices are nice and speed is good too. Customer Service needs improvement, as response to billing issues take long time. Incurred some billing issues so far as an online payment was not credited.
October 1, 2014
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( Brampton , ON)

Review from

Im a sunsonic user for over 5 years now and frankly iv had no major issues at all. Yes my modem did break down 2 years down the line but that too was replaced by them for $40 when the price on Amazon for the same modem was around 120$. 1 thing that i noticed is that the longer you stick around with them the better service they provide to retain you, they said theyll be coming up with new plans in a month or two, hope it gets better for cheaper ;)
Load More Reviews
Promo Plan Speeds

Download: 7 Mbps

Upload: 1 Mbps

SunSonic was founded back in 2004 and has over a decade of experience in providing telecommunication services in Canada. It was not until 2006 however that SunSonic began offering broadband services alongside their VoIP services. Their headquarters can be found at 100 Dynamic Drive, Suite 202, Toronto, ON, Canada, M1V 5C4.

By adding broadband services to their repertoire they were able to mix and match with their VoIP services to create economical bundles for their customers. Currently, SunSonic has devoted the majority of its resources to provide internet services in Ontario; however, they claim to have plans for further expansion. Let us now review SunSonic’s basic DSL plan for residential usage!

SunSonic offers primarily unlimited bandwidth plans, and their basic DSL plan is no exception. Before we discuss the specifics of this plan we have to understand how unlimited the internet may or not be an incentive. For users who are constantly streaming, download and playing online video games unlimited internet is a perfect choice. However, the average user in Canada consumes around 170 GBs per month on aggregate. There are many internet service providers who offer economical plans with caps of up to 300 GBs, which may be a better choice than opting into expensive unlimited bandwidth internet.

SunSonic’s DSL 7 plan which has a download speed of 7 Mbps and an upload speed of 1 Mbps costs a total of $37.95 per month. This plan is also offered with unlimited bandwidth! This price is extremely generous if you compare it with other prominent internet service providers like Distributel, which offers a 6 Mbps plan with unlimited usage for $40 per month!

The disappointing factor about SunSonic was its secrecy. Set up fees, dry loop fees, activation charges, and many other expenditures were not made readily available on the website. Upon speaking to a SunSonic representative, we were told these prices are made available only to potential customers, and existing ones. The positive thing, however, is that SunSonic offers this plan on a non-contract basis which should alleviate any potential concern a user should have when looking into SunSonic service.

Not many internet service providers offer unlimited packages for such a low cost. SunSonic is definitely headed in the right direction when it comes to pricing. However, we would find it more feasible if they shared more information about additional charges on their website. Furthermore, it would be wonderful if came up with limited bandwidth plans that are just as economical as their unlimited plans!


Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
Load More Q&A

Best Home Internet Canada
$65 / mo.
138 Reviews

Best Home Phone Canada

VoIP Much Phone Company
CAD $9.45 / mo.
393 Reviews
$8.95 / mo.
7 Reviews
$0 / mo.
10 Reviews
$11.21 / mo.
20 Reviews
$4.75 / mo.
178 Reviews
$4.99 / mo.
78 Reviews