Storm Internet Services Reviews and Plans

Provider Summary Information
Storm Internet Services
Storm Internet Services

Storm Internet Services

Website: www.storm.ca
Services:
Coverage: ON & QC
Monthly : $63.95 CAD

11 3 reviewCount
Axvoice VoIP Service
 
FACT: When reviewing Storm Internet Services visitors in most cases feel Feeling happy happy!!
Rating
2
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6
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All Reviews

November 3, 2023
Review Helpful? 0 Yes No 0
Submitted by: Roger Lecavalier (Ottawa , ON)
Feeling disappointed Disappointed Rating 👎

butch data sheet provided with equipment

Up-graded from DSL to cable
, received equipment in time but the tech who set-up the modem took the wrong device, therefore copy the wrong MAC, modem would not launch through the Cable server, even the router had the wrong credential.
I the past tech support have been good but this time someone drop the ball, and there is probably another user that will have hard time since he received my equipment.
October 19, 2023
Review Helpful? 0 Yes No 0
Submitted by: Sue Cooper (Almonte , ON)
Feeling happy Happy Rating 👍

Upgraded internet service

Storm completed an internet upgrade for me yesterday. Works very well! Thanks again, Sue
October 21, 2020
Review Helpful? 1 Yes No 0
Submitted by: Glen Chapple (Brockville , ON)
Feeling happy Happy Rating 👍

Storm Internet Services

Storm Internet was flawless over the many years of service. Thank you Storm.
March 31, 2017
Review Helpful? 8 Yes No 7
Submitted by: charles (Woodlawn , ON)
Feeling angry Angry Rating 👎

Stay away...

Head my warning! After dealing with Bell for many years and putting up with lies of 5m internet speeds , i joined Storm. Same B&^%l-Sh%t....Average speed around 2200 to 2900 kbs until you complain, then they " ... p it up again" (because they can!!) and after telling you to unplug your modem and telling you they see no issues at their end!

I do regular speed tests and send them results by screen shots" they simply disagree and tell you to unplug the modem and replug it.

These companies are a joke and should be mandated to charge only what they can supply. they also should be paying all the people who are misinformed for many years of half the service for the full price.

lastly, there are techs there that are simply F@#@ing arrogant and try to "trump" you with tech sayings and make you feel like its not a problem at there end. ... ty customer service.

Bite me storm!

ps. I have very little options when it comes to service providers because Bell owns everything in my small community

Bite me Bell!
November 20, 2014
Review Helpful? 2 Yes No 2
Submitted by: gvrvwimpbot ( Winchester , ON)

Review from Canadianisp.ca

Best service around, bar none, period.
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Promo Plan Speeds

Download: 75 Mbps

Upload: 10 Mbps

Storm Internet has been around for close to two decades now having been founded way back in 1996. Storm internet headquarters can be found at 1760 Courtwood Crescent, Ottawa, Ontario, Canada, K2C 2B5.

Storm Internet is a service provider that is proactive when it comes to community involvement. They support cultural programs and fundraising events across Ottawa. Their involvement is present in many prominent events such as the Ottawa Bluesfest, H.O.P.E Volleyball tournament, Ottawa Fringe Festival and the AIDS walk Ottawa. It is rare to find internet service providers that are as involved with communities; this offers insight into how well they set their standards for customer service!

GoneVoIP will now focus the review in Storm internets plans.

  • Starter: 3 Mbps Down, 1 Mbps Up, Unlimited Usage at $54.95 per month
  • Silver: 5 Mbps Down, 1 Mbps Up, Unlimited at $69.95 per month
  • Gold: 10 Mbps Down, 1 Mbps Up, 300 GB Usage at $79.95 per month
  • Gold Unlimited:  10 Mbps Down, 1 Mbps Up, Unlimited Usage at $94.95 per month
  • Platinum: 10 Mbps Down, 5 Mbps Up, 500 GB Usage at $104.95 per month
  • Platinum Unlimited: 10 Mbps Down, 5 Mbps Up, Unlimited Usage at $114.95 per month

- Site Survey is $45
- Installation Fee is $200

Cable Internet (Ottawa area only)

  • Lighting 75: 75 Mbps Down, 10 Mbps Up, UNLTD at $63.95
  • Lighting 150: 150 Mbps Down, 15 Mbps Up, UNLTD at $69.95
  • Lighting 300: 300 Mbps Down, 20 Mbps Up, UNLTD at $85.95

- Installation Fee is $49.95
- Router Setup Fee, if required, is $25 

Premium High-Speed DSL

  • Advanced 10: 10 Mbps Down, 1 Mbps Up, UNLTD Allowance at $43.95
  • Advanced 15: 15 Mbps Down, 1 Mbps Up, UNLTD Allowance at $48.95
  • Advanced 25: 25 Mbps Down, 10 Mbps Up, UNLTD Allowance at $51.95 
  • Advanced 50: 50 Mbps Down, 10 Mbps Up, UNLTD Allowance at $60.95

- Additional $5 monthly dry-loop fee if there is no Bell landline

All in all Storm internet has a very complete line up of internet access packages. Sometimes the monthly allowance may be lower than the norm, but that is something you'll have to find out.

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
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