Startec Reviews and Plans

Provider Summary Information


Devices: Android, IOS, Mac, Windows Phone, SIP Client
Coverage: AB, BC, MB, NB, NL, NS, PEI, QC, SK, NT, NU, YK
Monthly : $2.99 CAD


57 2 reviewCount
Axvoice VoIP Service
FACT: When reviewing Startec visitors in most cases feel Feeling disappointed disappointed!!

All Reviews

July 11, 2020
Review Helpful? 0 Yes No 0
Submitted by: MAnsoor Karbassi (Toronto , ON)
Feeling unpleasantly_surprised Unpleasantly Surprised Rating 👎

250 minutes free

I understand it was false and the reps don't have enough knowledge to give the customer right information, I end up with 12 min free call and get the answer that meant to me:
it happened to me after more than 20 years staying with them!!!!
March 26, 2020
Review Helpful? 0 Yes No 0
Submitted by: Raj Karki (Pickering , ON)
Feeling angry Angry Rating 👎

Big Scammers

They kept changing me connection fees of $5.00 whenever I made a call and their monthly billing email said "Zero" for amount due.
They changed their plan from pay per use to connection fee but never informed me.
Keep away fro them and "Lingo Communication" as they are called now.
March 7, 2020
Review Helpful? 1 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from

They force you to make annual deposits into account even though you still have active balance. They close your account and you loose your balance.
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Setup Fee Long Distance Rates

Canada: $0.01
USA: $0.01
Intl. Minutes:

Startec Global Communications is a U.S. telecommunications provider which offers telephone, Internet and other communications services.

Startec has corporate office headquarters in Englewood, Colorado. Startec also has a separate Canadian headquarters located in Toronto.

The Startec brand is a subsidiary of AmericaTel Corporation, which is itself owned by Impact Telecom.

For what it is worth, the Impact Telecom website (which is directly linked in the company profile of Startec) has a Web of Trust (WOT) warning for a poor reputation based on customer reviews. Startec’s website itself does not have this warning, but it is worth noting as Impact Telecom is the owner of Startec Global Communications.

Startec was founded in 1989. The company profile states that their “ combined technological expertise and customer service focus make it the company ethnic customers worldwide can trust with their important calls.”

For our review of Startec, we will focus on their long-distance services and see how they measure up to GoneVoip’s top long distance providers.

Startec has pay-as-you-go, prepaid and direct dial service options. All of them allow you to make international calls from any phone including your cell phone by utilizing Startec’s CellConnect service.

The Direct Dial Long Distance Plan has a few options. The least expensive option is the Direct Dial Talk Plus Promo Rate. This plan comes in at $2.99 per month (for the first three months) with no minimum usage requirements. There is no credit card required to sign up.  Calls within the U.S. and Canada are one cent per minute. It does not say what the price goes after three months.

Beyond Canada and the U.S., Startec has rates listed for over 220 worldwide destinations. Other features included are PIN-less dialling (as detailed above), speed dial, one-touch dialling, My Account Online Management Software, online billing and “great service and rates”.

Rates will begin to vary depending on whether you are using a mobile phone or a landline. Here are some random international rates: Egypt (Mobile) - 1.9 cents per minute; Egypt (Landline) - 6.9 cents per minutes; China (All) 4.8 cents per minute; Thailand (All) – 9.9 cents per minute; Trinidad & Tobago (All) 19.9 cents per minute; Israel (Landline) – 1 cent per minute; Israel (Mobile) 3.9 cents per minute; Israel (Palestine) 13.9 cents per minute; Israel (Palestine Mobile) 17.9 cents per minute; Romania (All) 1 cents per minute. For India (All) is 2.9 cents per minute.

The Direct Dial Long Distance Plan allows you to make long-distance calls directly by simply dialling a ‘1’ for long-distance and a ‘011’ for international long distance. As CellConnect is included in this service, you are able to make the calls from your cell phone or any other phone, without using any pins. This is limited to three pre-registered phone numbers of your choice.

In Gonevoip's review of Startec International Long Distance calling plans, some of their international rates are a bit of a hit and miss. Places like Romania come in very inexpensive at one cent per minute, while places like Trinidad and Tobago are a whopping 19.9 cents per minute, even Canada long distance rate is more expensive at 2.9 cents!. Startec base plan at $2.99 per month is reasonable, though we prefer to recommend companies like G3 Telecom for your long-distance needs. We are particularly turned off by the lack of transparency in pricing, especially after the promos are finished.


Smartphone App: Checkmark
Desktop App: Checkmark
BYOD: Checkmark
Area Code Selection: Checkmark
Extra Number: Checkmark
Web Management: Checkmark
Toll Free Numbers: Checkmark
VoiceMail to Email: Checkmark
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Canada VoIP Market Trends 2019-2024

The communications continue to evolve,  and as such so does the adoption of VoIP (Voice over IP). It is estimated the market will grow to dominate cloud communications, workforce mobility, and unified telecommunications. By 2025 the VoIP market will hit USD $55 billion with the North American Market getting the lion share of 40%. How did VoIP get to this point? On one side you have the traditional Telecom providers, think Rogers or Bell. With predatory contracts and billing practices that defy
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