Start Reviews and Plans

The Start company has been around for a while now estavlished in 2005 and sold to Telus in 2022. Start headquarters were in London, ON. An impressive thing to note about Start is that it is BBB accredited with an A rating and has received a meager 6 complaints in the past 3 years. The Start company has certainly built a large infrastructure in the past ten years that is now providing service globally. 

Start offers a Digital Voice US/Canada plan that costs $20.00 per month. If we were to compare this rate with Phone Power which can ultimately be attained for $7.40 per month using our pricing links, Start does seem to be much more expensive. The features and long-distance rates are excluded from this plan which makes us wonder whether or not the price is worth the plan! 

Start also boasts some incredibly low international calling rates. For example, the international calling rate to cellular Pakistan phones is $0.04 per minute, which is a very competitive price. If we were to compare this with Yak, another prominent long-distance provider that offers long-distance rates to Pakistan cellular devices for $0.115 per minute! The difference of over six cents is greatly in favor of Start, and it certainly redeems itself for having a pricier plan. 

A few key aspects of residential home phone services were missing from Start’s plan. There was no mention of a smart app to offer better portability options to homeowners. There was also no indication of a proper fax system that could be integrated with this plan. However, there were the usual calling features that are provided by almost every provider, such as conference calling and voicemail.

Transferring your number to Start service is free of cost, however, these small features are not enough to justify the lack of a smart app or fax service.

The other two plans from Start Digital Phone are:

• Digital Voice Canada: Call all of Canada at $15 per month. Again more expensive than for example VoIP Much North America plan at $9.45
• Digital Voice World: Unlimited Calling to 65 countries including India, China, Bangladesh and more at $30 per month

All in all, Gonevoip considers the Start approach to Digital Voice Home Phone plans does bring proper phone services to a household. However, there are many other options that are just as, or even more viable then Start. Start needs to integrate more features into its plan to better accommodate the $20.00 price tag that comes along with this service.

Due to BBB’s accreditation, we can assert that Start does provide quality customer satisfaction, but there are still ways that Start can go above and beyond to provide a better experience for its clients!

Features

Call Blocking
Conference Calling
BYOD:
Smartphone App:
Call Forwarding
Call Hold
Caller ID Name:
Enhanced VoiceMail:

Call Blocking
Conference Calling
Fax Capabilities
Fax to Email
Call Forwarding
Call Hold
Call Transfer
Music Hold
Caller ID Name:
Call Waiting:
Web Management:
Do Not Disturb:
Multiple Users:
Area Code Selection:
Extra Number:
Toll Free Numbers:
BYOD:
Desktop App:
Smartphone App:
Enhanced VoiceMail:
VoiceMail to Email:

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