Shaw Reviews and Plans |
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disappointed!!
| February 27, 2021 | |
| Submitted by: | Albert (Edmonton , AB) |
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Disappointed |
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Shaw internet is shitShaw's internet connection is terrible. It constantly keeps disconnecting and it's just bad in general because the ping is super high even when the minimum is supposed to be at least 70 and it's most of the time 200 above. |
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| October 19, 2020 | |
| Submitted by: | Ray (Calgary , AB) |
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Disappointed |
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Too many outagesToo many outages especially during COVID when people are working remotely.Reply from: Richard Rutherford May 31, 2021 I've been a dedicated customer for over a decade and you guys have treated me like a second-class citizen I am so appalled at the way I've been treated I've been a loyal customer and just can't get over the lock of support I've got from you guys and the under-educated customer service reps you have appalled disgusted I don't know how you keep in business |
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| June 11, 2020 | |
| Submitted by: | Wayne Phillips (Red Deer , AB) |
Angry |
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Shaw Customer Service is non-existentI have just spent the last 1 1/2 on chat with Shaw. Even though their website says the best way to contact them is chat, I was told by the employee I was chatting with I should have phoned if I wanted to talk to a person and get one on one help. Basically the end result was Shaw can remove a channel from your package without discounting the price, then charge you for every channel you add after that. After all that time and three people telling me to try this, try that, I get told I have to phone or contact someone in the morning to get the problem fixed. Customer service stinks.Reply from: Mike June 20, 2020 They used to be very good. After late Shaw , their founder, it seems they chose to go to a different path. As per my exp. when a company starts to treat clients like this, it is the beginning of their end. They used to treat loyal clients very well. That is not the case any more. |
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Shaw Home Internet is a leading internet service provider in Canada, offering reliable and high-speed internet solutions for residential customers. With a strong focus on performance, coverage, and customer satisfaction, Shaw has become a popular choice for households seeking a seamless online experience.
Internet Plans and Speeds
Shaw provides a diverse range of internet plans to suit various needs and preferences. From entry-level plans for light internet users to top-tier packages tailored for heavy streaming, online gaming, and multiple connected devices, Shaw Home Internet offers a plan for every household. Customers can choose from a variety of speeds, including Shaw's ultra-fast Fibre+ Gig plans, which deliver lightning-fast download and upload speeds, ensuring smooth and uninterrupted online activities.
Advanced Network Technology
Shaw continuously invests in advanced network technologies to maintain a cutting-edge internet infrastructure. With a combination of fiber-optic and coaxial cable technologies, Shaw's Hybrid Fibre 150 and Fibre+ Gig plans deliver fast and reliable internet to homes across Canada. The use of innovative technology ensures that customers enjoy a consistent internet experience, even during peak usage hours.
Wide Coverage
Shaw Home Internet boasts extensive network coverage in many urban and suburban areas. This wide coverage allows Shaw to serve a large customer base, making it accessible to numerous households across the country. Shaw's commitment to expanding its network footprint means that more Canadians can benefit from its high-quality internet services.
Whole Home Wi-Fi
Shaw offers Whole Home Wi-Fi solutions to ensure seamless connectivity throughout the entire home. With Shaw BlueCurve Pods, customers can extend their Wi-Fi coverage and eliminate dead spots, providing a strong signal in every corner of their living space. The BlueCurve Gateway modem, equipped with advanced Wi-Fi technology, optimizes internet performance and delivers reliable connectivity to all connected devices.
Additional Features
Shaw Home Internet comes with a range of additional features and benefits to enhance the overall internet experience. Customers can enjoy Shaw Go WiFi, which provides access to over 100,000 Wi-Fi hotspots across Canada, allowing for internet usage on the go. Shaw also offers the SmartSecurity and SafeSurf features to protect customers from online threats, ensuring a safe and secure browsing experience.
Customer Support
Shaw is dedicated to providing excellent customer support. Customers can reach Shaw's knowledgeable and friendly support team through phone, live chat, or email. The company aims to resolve any technical issues or inquiries promptly, ensuring a positive experience for its subscribers.
Flexibility and Customization
Understanding that different households have unique internet needs, Shaw Home Internet offers flexible plans and options for customers to customize their service according to their preferences. Whether customers require faster speeds, additional data, or specific features, Shaw strives to accommodate their individual requirements.
Bundle Options
Shaw provides the convenience of bundled services, allowing customers to combine internet with other Shaw offerings, such as Shaw TV and Shaw Home Phone. By bundling services, customers can enjoy cost savings and the ease of managing multiple services under a single account.
In conclusion, Shaw Home Internet is a reliable and high-performance internet service that caters to the diverse needs of Canadian households. With its advanced network technology, wide coverage, and various internet plans, Shaw ensures that customers receive fast and consistent internet connectivity. Coupled with its whole-home Wi-Fi solutions, additional features, and excellent customer support, Shaw Home Internet stands as a popular choice for those seeking a seamless and enjoyable online experience.
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Best Home Internet in Alberta
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