Shaw Reviews & Service Offerings

Maple Leaf Company Info


Services: Cable & Wireless
Availability: AB, BC, MB, ON, QC & SK
Monthly Price: $65 CAD

Visit Site

2 2 reviewCount Get Free Quotes

Home Phone

Home Internet

Business Phone

Business Internet


Reviews Stats

When reviewing Shaw Gonevoip visitors usually feel Feeling angry angry !

All Reviews

November 16, 2019
Review Helpful? 0 Yes No 0
Submitted by: Olya (Kelowna , BR)
Feeling angry Angry Rating 👎

horible servce

I started service on july, ... ody explained to me properly that I need to wait for 2 weeks, calling to customer service is night mare!I was waiting 3 times 2, 50 hours, today i have been waiting for 5.00.37hours, this record!!!!!agents are not aware how to find account, they can't send properly bill and change the address, this is mess with a payment!This the reason I am calling now.!try to chat online, no help, at all. the last bI requested to speak with supervisor, couple times agents han up on me!One supervisor didn't respond on my complains, no even apology!you guys represent not only your company, you represent Canada!
January 24, 2018
Review Helpful? 1 Yes No 0
Submitted by: Katie (St.albert , AL)
Feeling satisfied Satisfied Rating 👍

Using LTE to write this review. No internet yet again!

We pay for Shaws best internet package but find ourselves with poor quality or zero internet at all every evening around 9pm on.. Shaw says we must be too far away from the box for Wi-Fi.. . Our house is 1000 sq feet.. SHAW SUCKS
Load More Reviews
Monthly Fee Setup Fee Contract Speed Monthly Usage
$65 Shipping: $ Other: $ No

Download: 15 Mbps

Upload: 1.5 Mbps

Cap: 150 GB


Shaw internet has been around for many years now having been founded back in 1971. They are one of the few telecommunication providers to have been operating in Canada for over four decades.

Shaw's headquarters are at 2400 32nd Avenue NE Calgary, Alberta T2E 6T4 Canada.

Their veteran status in the telecommunication world makes them one of going to companies for customers when looking for proper internet services. Shaw’s community involvement in the past has resulted in contributions totaling up to $400 million for donation funds. Let us now conduct a GoneVoIP review of Shaw’s home internet plans.

Shaw offers a good mix of download speeds from their Cable network backbone. 

  • Internet 15: 15 Mbps Download, 1.5 Mbps Upload, 150 GB Usage at $65 per month
  • Internet 100: 100 Mbps Download, 10 Mbps Upload, 500 GB Usage at $50 per month
  • Internet 300: 300 Mbps Download, 15 Mbps Upload, Unlimited Usage at $60 per month
  • Internet 600: 600 Mbps Download, 20 Mbps Upload, Unlimited Usage at  $90 per month

No details of overage charges were mentioned on the 15 and 100 Mbps plans page or the terms and conditions. The charges that Shaw is implementing is typical of one incumbent Telecom giant. Applying a monthly discount for twenty-four months if under a 2-year contract. However big these discounts do not compensate for over-inflated pricing. We were also disappointed to find that there is no unlimited usage for the lower tier plans. Unlimited usage has become very important and used more as Canadian households grow connected. 

Shaw's Home internet may very well be extremely reputable, and it comes with a nice bundle with a Wireless modem and McAfee Internet Security. Though quality and pricing are not enough to back up their grand claims. All in, GoneVoIP respects Shaw's history but they definitively need to put unlimited to all and tone down pricing, from the get-go. Applying discounts is old school, and distort true value.

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
Load More Q&A

Avoid the Modem Rental Trap

Many of us have struggled with this item at the time we are shopping for internet service: the modem. The idea of a non-technical person making a determination. The typical mindset has always been around, �
Continue Reading

Rating  2     Rating  0
Report abuse

How to file a complaint against a Provider

If you feel you have a valid complaint against your telecom provider, you are not alone. According to an article in the Financial Post complaint rates rose dramatically in 2017-2018 by a staggering 57%. In �
Continue Reading

Rating  1     Rating  0
Report abuse

Best Home Internet in Alberta

Best Alberta Internet Providers of 2020 We did the research for the Best Home Internet Plans in Alberta. We are comparing the traditional telecom giants we typically love to dis-love, with comparable plans from last-mile providers.  We are not using �
Continue Reading

Rating  3     Rating  0
Report abuse

Best Home Internet Canada

Altima Telecom
$59.99 / mo.
Read 103 Reviews
CIK Telecom Inc
$49.99 / mo.
Read 241 Reviews
$29.99 / mo.
Read 28 Reviews
Transat Telecom
$28.95 / mo.
Read 4 Reviews

Best Home Phone Canada

VoIP Much Phone Company
CAD $9.45 / mo.
Read 186 Reviews
$7 / mo.
Read 13 Reviews
$0 / mo.
Read 8 Reviews