Mektel Reviews & Service Offerings
|January 15, 2017|
|Submitted by:||KMZ (Montreal , QU)|
Good technical supportCustomer service is below average, but considering the price it's reasonable.
Technical support is excellent. They try everything they can to solve your problem. I have been with them for over 1 year and I had issues with my connection only 2 times. They were able to solve it the next day. I also had a problem it my IPTV one day and the technical support helped me solve the problem from beginning to end.
The price should be cheaper considering the customer service quality and the seize of the company. I am really not satisfied with the price I am paying. 40$ for 10Mbps download speed is overpriced.
|February 29, 2016|
|Submitted by:||Yann (Montréal , QU)|
Service mediocreConnexion se coupe souvent, service à la clientèle inexistant
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|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$||Shipping: $ Other: $||No||
|Web Email Access:|
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|Feature 24x7 Support:|
|Combo Wireless Modem:|
|Fixed IP Available|
|Extra Protection Plan|
Hi. I am a representative of MEKTEL and I'd like to understand your rating. Also the price is not accurate. Please check the web site mektel.ca. Thank you
Hello Karim, We review your website pricing and prices are matching. It does happen that Providers update their prices first and then we update the info, but in this case is a match. In any event, please write us directly to info @ gonevoip .ca Just remove the spaces so we can help you. The GONEVOIP Team
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