Iristel Reviews & Service Offerings

 

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January 27, 2016	Review Helpful? 6 Yes No 0
Submitted by:	Troy (Kelowna , BR)
Do No Go With Iristel Do Not Sign Up With Iristel. I have had their phone (or lack thereof) for a couple of months now and have had nothing but problems. My dial tone drops constantly and I have to power cycle their VOIP box every day or else I can't use my phone. Lately I have had to power cycle the VOIP box 10 - 15 times a day. That is beyond ridiculous. Their tech support is useless and they are quick to blame your ISP before they admit any issues on their end. Sure it’s cheap but what good is a cheap phone if it doesn't work. Either go with POTS (Plain Old Telephone service) or go cell. Trust me don't go with Iristel.
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May 15, 2015	Review Helpful? 1 Yes No 1
Submitted by:	Gabe (Toronto , ON)
Iristel VOIP works as advertised I tried 2 different VOIP providers before settling on Iristel. You get what you pay for. Sign-up for Iristel VOIP was fast and trouble free. I received their equipment in 3 days via Canada Post. I setup my router as per their instruction. The service instantly worked I didn't have to call anyone. Power outage is no issue the service simply comes back when the power comes back. Their customer service is top notch. Unlike others, Iristel tech support is 24x7, they even respond to my emails overnight. I transferred my old phone number to Iristel. It only took them 6 days, I simply received an email from their tech support when my number transfer was complete, again seamless transition. I highly recommend Iristel VOIP if you are looking for trouble free home phone solution.
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