Freso Reviews & Service Offerings

Freso
Maple Leaf Company Info

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 4

Rating  100%     Rating  0%    

Freso
Freso

Freso

Website: https://www.fresoconnect.net
Devices: iOS & Android
Availability: AB, BC, MB, NB, NF,ON, PEI, QC & SK
Monthly Price: $24.99 CAD

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Maple Leaf Rating
Gonevoip's Opinion (4): Rating
Users Rating: Rating
(4 ) Reviews + (0) Replies: 4

Rating  100%     Rating  0%


Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 4

Rating  100%     Rating  0%    

 

Reviews Stats

Rating
4
Rating
0
Rating
0
Rating
0
Rating
0

Top Positive


2 persons found the following review useful
Submitted on: August 10, 2015
Submitted by: Timothy (Edmonton , AL)
Overall Rating: Rating
Would Recommend? YES

Great Billing

It is obvious that freso is a great company, but what I really like about freso is that they don't ask for your credit card number.
After being charged 11 times within the same month by brama tel, which has been kicked out of the better business bureau for fraudulent activities, I had to change my credit card number.

Freso handles all billings using financial institutions. Even their automatic monthly payment is fixed and locked by PayPal. They can never charge you more than you committed to. I like the service, and most importantly I like the way that they bill me.


Do you find this review useful?

2 Yes No 0 Report abuse


Top Critical


2 persons found the following review useful
Submitted on: June 6, 2015
Submitted by: Anonymouse (Halifax , NO)
Overall Rating: Rating
Would Recommend? NO

Business

I've been a customer for about two years. It is a very reliable phone company, and I would give a 10/10 rating if they had phone support. I have 6 lines for myself and my employees and pay $115 a month.

Although I was required to purchase their own SIP phones for about $90 each, but they purchased my old equipment for a good price. One of the nicest things about their SIP desk phones is that they work on Wi-Fi and Ethernet, so you can freely move the phone as soon as there is a power source nearby. Secondly, they provide much better support since they are very familiar with the machine.

Pros: Their voice quality and pricing is unbeatable, the bill is always the same, and the online chat staff are amazingly helpful and fast. The no contract policy is also a great to have, but you don't look back anyways.

Cons: There is no phone support, and if you don't pay your bill on-time, they don't hesitate to suspend your service.

I highly recommend this company, for the quality and the price.


Do you find this review useful?

2 Yes No 0 Report abuse


All Reviews

2 persons found the following review useful
December 8, 2015
Submitted by: Josh Nichol (Edmonton , AL)
Overall Rating: Rating
Would Recommend? YES

Exactly what we needed

Voice quality, pricing and support are the three reasons for my rating.
Do you find this review useful? 2 Yes No 0 Report abuse
1 person found the following review useful
September 21, 2015
Submitted by: J.McPherson (Moncton , NE)
Overall Rating: Rating
Would Recommend? YES

Amazing

Freso connect is an amazing company for business. I even have my dedicated business account manager, who I can call directly without waiting two hours on the line. Paying one fifth of what I was paying and getting much more.

I would like to thank the people who made this website, so I could find a real Canadian company.
Do you find this review useful? 1 Yes No 0 Report abuse
2 persons found the following review useful
August 10, 2015
Submitted by: Timothy (Edmonton , AL)
Overall Rating: Rating
Would Recommend? YES

Great Billing

It is obvious that freso is a great company, but what I really like about freso is that they don't ask for your credit card number.
After being charged 11 times within the same month by brama tel, which has been kicked out of the better business bureau for fraudulent activities, I had to change my credit card number.

Freso handles all billings using financial institutions. Even their automatic monthly payment is fixed and locked by PayPal. They can never charge you more than you committed to. I like the service, and most importantly I like the way that they bill me.
Do you find this review useful? 2 Yes No 0 Report abuse
2 persons found the following review useful
June 6, 2015
Submitted by: Anonymouse (Halifax , NO)
Overall Rating: Rating
Would Recommend? YES

Business

I've been a customer for about two years. It is a very reliable phone company, and I would give a 10/10 rating if they had phone support. I have 6 lines for myself and my employees and pay $115 a month.

Although I was required to purchase their own SIP phones for about $90 each, but they purchased my old equipment for a good price. One of the nicest things about their SIP desk phones is that they work on Wi-Fi and Ethernet, so you can freely move the phone as soon as there is a power source nearby. Secondly, they provide much better support since they are very familiar with the machine.

Pros: Their voice quality and pricing is unbeatable, the bill is always the same, and the online chat staff are amazingly helpful and fast. The no contract policy is also a great to have, but you don't look back anyways.

Cons: There is no phone support, and if you don't pay your bill on-time, they don't hesitate to suspend your service.

I highly recommend this company, for the quality and the price.
Do you find this review useful? 2 Yes No 0 Report abuse
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Monthly Fee Setup Fee Other Fees Long Distance Rates
$24.99 FREE

Canada: FREE
USA: FREE
Intl. Minutes:

FRESO made its beginnings in New Brunswick Canada in 2011, which makes it a relatively new service provider. In its short lifetime, FRESO has managed to expand its reach across the entirety of North America. This sudden expansion of business comes as no surprise considering that FRESO connect offers a multitude of services, great customer support, and a great infrastructure which is the backbone of its success. FRESO Connect offers a non-contract agreement which is always a great incentive for customers who don’t want to be bound by anything.

Freso offers a standard business solution plan for $24.99 per month, which includes a wide variety of features! In comparison to other leading business service providers, this $24.99 plan is certainly on par!. For example, Comwave offers a business solution to customers for $24.95 a month and entails a decent amount of features! Nonetheless, it certainly is made clear that Freso goes the distance in assuring customers with a price that is competitive with the big names of telecommunication in Canada!

A great thing to notice about FRESO’s business plan is that many features are included in the plan that is usually considered add-ons for other service providers. For example, this $24.99 plan includes a fax to email service, which upon reviewing many other service providers we noticed is only provided at an extra charge! Vonage applies the fax to email service to a business solution with an added fee of $12.99 per month, while FRESO offers it with the plan itself! This is a great incentive for business owners considering a fax to email service is imperative due to the transfer of important documents!

The add-ons that do require extra charge are inexpensive, to say the least. An extra number on this plan would cost $2.99 per month, which is inexpensive considering the most common charge for another number is $5.00 per month! FRESO does offer a smartphone app, it is $5.99 per month in the most basic plan and FREE starting with the most expensive plans. Smart apps are necessary in today’s age to compensate for the amount of smartphone integration which is prevalent in most businesses!

FRESO offers an UNLIMITED WORLD add-on for $19.99 per month which allows customers to call across 50 countries of the world! FRESO also allows customers to abide by pay per minute rates if they do not opt into this add-on! The international calling rate to Pakistan using FRESO is 13.6 cents per minute. If compared to Yak, which provides calling to Pakistan at the rate of 11.5 cents per minute we find a two-cent discrepancy which in all honesty is not that much!

FRESO brings a lot to the table and is one of the safest choices a business owner can make when it comes to choosing the right service provider. The fact that the fax to email service is already incorporated in the plan is a great incentive and shows us how FRESO is ready to go above and beyond for their clients! Not only that, but Freso now offers a new discount incentive plan: For the student phone the discount is 5 CAD, for home phone plans discount is 10 CAD, business standard users get a discount of 25 CAD, small business users can attain a discount of 50 CAD, and enterprise users can get a %25 discount! 

Maple Leaf Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark
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