EyeSurf Reviews & Service Offerings

Very little is known about the history of Eyesurf considering there isn’t anything mentioned about it on their website. Furthermore, they aren’t very in tune with social media as well. Their Facebook page informed us that they are located in Kitchener, Ontario. Eyesurf offers telephone and internet services for residential and business users. However, they provided bundled plans only to residential users.

Eyesurf prides itself on providing unlimited plans to users who require unhindered access to the internet. They also boast about not having to force customers into contracts or surprise them with hidden fees. Let us now put Eyesurf to the test, and review one of their residential plans to see if they are worth the talk.

Eyesurf offers a plan they call the Bronze (Fiber) which comes with download speeds of up to 7 Mbps, and the upload speeds were not mentioned. This plan has an unlimited bandwidth as mentioned previously and costs a total of $39.95 per month. Now, this is where the problem begins, considering that this price is easily thwarted by many other internet service providers who also offer unlimited plans. For example, Worldline offers a 6 Mbps plan with upload speeds of up to 1 Mbps for a total of $29.99 per month! 

That is a copious difference of nearly $10.00 which Eyesurf has to contend with. Furthermore, TekSavvy offers a 400 GB capped plan which has download speeds of up to 6 Mbps and uploads speeds of up to 1 Mbps for only $32.99! In both cases, Eyesurf turns out to be a very expensive investment. It seems to us that the unlimited bandwidth is not being offered as a means of trying to create ease, but a means to increase their price tag. 

Eyesurf also charges a $39.95 installation fee for all new clients, which can be waived if the client chooses to purchase a $100 modem from Eyesurf. Another aspect of Eyesurf’s presentation that we found utterly disappointing is the lack of any list of features that any of their plans come with. Whether or not the customer has the option to get another static IP, or have web space is completely unknown.

Eyesurf falls short of being the internet service provider that it claims to be. Service providers like Worldline and Teksavvy are offering much more for the customers buck then what Eyesurf is offering. They need to either rework their pricing schemes or launch a new set of capped plans that come with a cheaper price tag!

Features

Web Email Access:
Online Chat Support:
Feature 24x7 Support:
Unlimited Bandwidth:
Own Modem:
Rent Modem:
Combo Wireless Modem:
Fixed IP Available
DHCP IP
Extra Protection Plan
DSL
Cable
Email Accounts