Diallog Telecommunications Reviews & Service Offerings
|August 27, 2019|
|Submitted by:||Ranjithamalar (Toronto , ON)|
Patient and UnderstandingWanted to clear up what our first two bills consisted of and got connected with a customer rep named Karan. He was super helpful and patient in explaining the full bill, and made sure we understood there was no hidden charges. The manager also explained the bill will never increase suddenly, something we're glad to hear coming from the expensive plan we had with Bell for the same 50mb/s service.
Reply from: Taylor
August 27, 2019
Thank you for taking the time to leave us a review, Ranjithamalar! We are proud to have Karan on our team and we're happy to hear he hit the mark for you! Glad we were able to assist! -Taylor
|August 21, 2019|
|Submitted by:||RADU-LUCIAN SRAGAR (MONTREAL , QU)|
Super LaggyWhile the VDSL 25 service does at times deliver the full speed, it is extremely laggy.
Regular web pages sometimes take 10+ seconds to load.
Speedtest.net sometimes gives LATENCY ERROR message.
Reply from: Taylor
August 21, 2019
Hi Radu-Lucian, thank you for taking the time to leave us a review. We sincerely apologize for the experience you had with our service. We understand that you've recently spoken with Jeannie, our Customer Service Manager, who has opened a ticket for you. Should you have any more questions, our support hotline is always available at 416-367-3876. Thanks again and give us a shout anytime! -Taylor
|July 11, 2019|
|Submitted by:||John (Toronto , ON)|
absolutely the worst ISP in canadaevery day our internet is either going down or lagging constantly. this lag is terrible, I'm talking 2000 ping+, making us unable to even browse the web let alone play video games. We called their tech support but you could call billing and it wouldn't matter because seems there are two guys in a ba ... t dealing with customer service. They continue to delay after we ask them to cancel our internet, saying they will call back, etc. By far the worst ISP ever, go with ANYTHING else if you can.
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|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$35.95||Shipping: $0 Other: $||No||
Download: 50 Mbps
Upload: 10 Mbps
Established in 1998, Diallog Telecommunications provides a full suite of telecommunications services to Canadian residential and business customers from coast to coast.
During 2018, in occasion to celebrate their 20th-anniversary Diallog finally launched an offer for Home Internet and Home Phone for residents of Ontario and Quebec. As a premium partner of Canada’s Tier 1 telecommunications providers - Bell, Rogers, Telus, and Allstream - Diallog leverages their world-class network to deliver an exceptional telecom experience. Since conception, Diallog focus has always been to provide superior service for the ethnic niche markets all over this beautifully diverse country.
When you sign up for Diallog Home Internet, you get:
- free wifi modem rental
- waived installation fee
- truly unlimited bandwidth
- absolutely no contract
Choose your Home Internet speed:
- Ultimate: 50 Mbps Download, 10 Mbps Upload for $35.95 per month
- Plus: 25 Mbps Download, 10 Mbps Upload for $32.95 per month
- Starter: 15 Mbps Download, 10 Mbps Upload for $29.95 per month
- Basic: 6 Mbps Download, 0.8 Mbps Upload for $24.95 per month
After a solid 20 years of establishing an ever-expanding presence among businesses across Canada, Diallog is excited to expand footprint into residential markets. Though the current plan schedule seems a bit of a timid effort when compared to other providers.
Consider Diallog only offers DSL, which has a maximum download speed of 50 Mbps, where many others providers with Cable Internet go up to 250 Mbps. Nonetheless, GoneVoIP believes this may be an independent provider to have in consideration. More so if the house cannot get Cable Internet.
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