Cogeco Reviews and Plans

Provider Summary Information
Cogeco
Cogeco

Cogeco

Website: www.cogeco.ca
Services:
Coverage: ON & QC
Monthly : $60 CAD

1-855-462-5349

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29 2 reviewCount
Lite Annual Plan
 
FACT: When reviewing Cogeco visitors in most cases feel Feeling angry angry!!
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All Reviews

June 26, 2023
Review Helpful? 0 Yes No 0
Submitted by: Dori Moncrief (Selwyn , ON)
Feeling satisfied Satisfied Rating 👍

Internet

In the last 2 days we have lost our cable and internet for total of couple hours. Soon as we see a cloud everything is lost. Really disappointed
April 27, 2022
Review Helpful? 2 Yes No 0
Submitted by: Piero Cherubini (Stoney Creek , ON)
Feeling disappointed Disappointed Rating 👎

Regret change

On bell fine for yrs. Changed when a door salesperson offered a very good rate for TV, internet and phone. Told us speed would increase, and pic quality will be better. OMG. Neither are true and jve had to unplug modem 4 times to reboot in first 45 days of plan. Horrible decisions to change
February 17, 2022
Review Helpful? 2 Yes No 0
Submitted by: anon anon (napanee , ON)
Feeling disappointed Disappointed Rating 👎

speed is slow

e have the 1g download speed internet, and all systems get 200mb and up but somehow everything is still extremely slow. can never play video games at all
January 5, 2022
Review Helpful? 0 Yes No 1
Submitted by: Marcel (Chatham , ON)
Feeling disappointed Disappointed Rating 👎

Annoyed

I understand Cogeco has to do maintenance, but some advanced warning is expected when they KNOW service will be going down. They do it with Hydro, they do it with water. If internet is a basic right, then why is it not required for them as well. I won't even get into the other issues with this provider: you can see those for yourself in other reviews. World class? Hardly.
July 25, 2021
Review Helpful? 3 Yes No 0
Submitted by: Jim Penman (Oakville , ON)
Feeling disappointed Disappointed Rating 👎

Cogeco Service

The worst possible customer service I have ever dealt with. I waited 5 days for a tech to come out to fix my problem of no TV service. The tech finally showed up at 5:30 pm on a Sunday,changed a splitter and before he left it wad down again. I managed to get him back and he put rubber ends on the splitter and left. It worked for about an hour and went down. The next tech came on Wed. amd changed another splitter and left - it worked for 5 hours. The next tech came on Thurs and put an amplifier on the line with an unsightly white cord running around my deck to an electrical outlet -it is working 90 % of the time but still goes down. We will be changing to Bell Fibe as soon as possible.
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Cogeco is a leading internet service provider (ISP) that offers residential internet services in various regions across Canada and the United States. With a strong commitment to customer satisfaction, advanced technology, and reliable connectivity, Cogeco has become a popular choice for households seeking a seamless online experience.

Internet Plans and Speeds

Cogeco provides a wide range of internet plans designed to suit different user needs and preferences. From basic plans for light internet usage to high-speed packages optimized for streaming, online gaming, and multiple connected devices, Cogeco offers various options to meet the demands of its diverse customer base. Customers can select from a selection of internet speeds, ensuring they have the right plan for their specific online activities.

Advanced Network Technology

Cogeco continuously invests in advanced network technology to deliver a reliable and high-performance internet experience. With a combination of fiber-optic and cable technologies, Cogeco's network offers fast and stable internet connections. The use of cutting-edge technology ensures that customers enjoy consistent speeds and low latency, providing a seamless online experience even during peak hours.

Wide Coverage

Cogeco's residential internet service is available in select regions across Canada and the United States. The company focuses on providing service to urban and suburban areas, ensuring that a significant portion of the population in these regions can access Cogeco's high-quality internet services.

Wi-Fi Excellence

Cogeco places a strong emphasis on providing exceptional Wi-Fi experiences for its customers. Cogeco's powerful and reliable Wi-Fi technology ensures a strong signal throughout the home, enabling seamless connectivity on all devices. With Cogeco's Wi-Fi solutions, customers can enjoy a smooth online experience in every corner of their living space.

Additional Features

Cogeco's residential internet service comes with a range of additional features to enhance the customer experience. Customers can benefit from Cogeco Security Services, which include protection against online threats such as malware and viruses. Additionally, Cogeco offers optional features such as Parental Controls, allowing customers to manage internet access for children and protect against inappropriate content.

Customer Support

Cogeco is dedicated to delivering excellent customer support to its subscribers. Customers can reach Cogeco's support team through various channels, including phone, live chat, and online resources. The company's knowledgeable and friendly support staff are ready to assist with any technical issues or inquiries, ensuring that customers have a positive and satisfying experience.

Flexibility and Customization

Cogeco understands that every household has unique internet needs. To accommodate these diverse requirements, Cogeco offers flexible plans and options, allowing customers to customize their internet service according to their preferences. Whether customers need faster speeds, more data, or specific features, Cogeco aims to provide tailored solutions to meet their demands.

Bundled Services

Cogeco offers bundled services, giving customers the option to combine their residential internet with other Cogeco offerings, such as Cogeco TV and Cogeco Home Phone. By bundling services, customers can benefit from cost savings and the convenience of managing multiple services under one account.

In conclusion, Cogeco Residential Internet is a reliable and high-performance internet service that caters to the unique needs of households in select regions across Canada and the United States. With its advanced network technology, wide coverage, and various internet plans, Cogeco ensures that customers receive fast and dependable internet connectivity. Coupled with its commitment to Wi-Fi excellence, additional features, and excellent customer support, Cogeco stands as a popular choice for those seeking a seamless and exceptional online experience.

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark

My current download speed with bell internet is 2.38. What can I expect from Cogeco? 1748 Lakes ...

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The 25 Most Popular Providers of 2018

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Comparing Best Home Internet Plans in Ontario

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