B1 Communications Reviews and Plans

Provider Summary Information
B1 Communications
B1 Communications

B1 Communications

Website: www.b1communications.ca
Devices: None
Coverage: AB, BC, MB, NB, NF,ON, PEI, QC & SK
Monthly : $32.95 CAD

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Home Internet

Business Phone

Business Internet

 
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June 27, 2016
Review Helpful? 1 Yes No 0
Submitted by: Nick Chandi (Vancouver , BC)

Really high quality

We've been using B1 Communications for just shy of 1 year and we've been impressed with the features, quality and the team. The multi-location phones that integrate together has been a lifesaver. Our customer calls are no longer rolling to voicemail during the day and get transferred to our second location. Our whole team enjoys the phones, and the B1 team. Anytime an issue has arisen they quickly handle the problem remotely, or schedule a complimentary on-site visit. Something my previous VoIP provider would charge for. I've happily recommended them to several other business owners and will continue to do so.
October 23, 2015
Review Helpful? 0 Yes No 0
Submitted by: Art Menzer (Delta , BC)

overall impression good

We recently switched over from an "old school" phone system to this modern VOIP system. Porting numbers took much longer than anticipated, although this can also be contributed to delays from previous service provider (out of b1's control). In spite of some initial challenges, the level of service and expertise from this company is stellar! Although response time could use some improvement, overall we are satisfied and look forward to further improvements and features in time. Voice clarity and quality is great!

Reply from: Michael - B1 Communications
June 27, 2016
Hello Art,

Thank you for sharing your experience here. We always appreciate hearing from our clients and I'm glad that your experience has been stellar with high-quality voice clarity.

We're always looking for ways to improve and I appreciate your comment regarding response times. It's something we are going to be looking into and improving!

Thanks Art!
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Setup Fee Long Distance Rates

Canada: FREE
USA: FREE
Intl. Minutes:

B1communucations is a very recent telecommunications company that has jumped into the telecom industry in 2013! Their headquarters are located at 240-807 Powell Street, Vancouver, B.C, V661 1H7. B1communications prides itself on providing quality unlimited service across the North American continent. Having started in 2013 it is substantially impressive that they have managed to expand their respective service across such a large region. They offer a variety of services that are tailored specifically to a customer’s needs, though they generally focus on providing service to business owners! 

B1communications unlimited North American plan is priced at $29.95 per month which includes unlimited telephone lines and a variety of features. This service is provided to large businesses that require 41-99 phones. Having said that we should certainly see how this price matches up with other respected service providers. RingCentral which is trusted by over 300 businesses provides an unlimited plan for somewhat lower rates that are offered by B1communications. However, B1Communications tries to differentiate with service. This indicates that B1communications certainly knows how to keep their prices economically relevant when targeting business owners as their clientele. 

A great incentive that b1communcations provides is helping business owners finance the expensive phone systems that are required for this sort of plan. Another incentive is that their SIP trunking lines do not require new hardware! This is absolutely amazing for a business owner considering one Cisco phone can cost anywhere between $150.00 to $250.00! 

Further inspection of the b1communications website uncovered that they offer service without the necessity of contracts. This incentive is phenomenal for business owners who don’t want to be bound by anything! Secondly, switching to b1communications service will also allow you to keep your existing number on the condition you provide your last invoice.

With all of the great things that were noticed on b1communications website, we came across something peculiar. The privacy policy on the website is completely inaccessible. This adds a bit of skepticism at least for us especially when we want to learn if the Unlimited plan actually comes with a specific cap or not! Additionally, business owners that require fax to email services will be left thoroughly disappointed due to the fact there is no fax service to be spoken of!

Having seen all of the ups and downs of b1communications we can safely assert that while there are things that have yet to be known, b1communications can be a great solution for many business owners. Especially with their very competitive rates and service, b1communications can manage a high degree of customer satisfaction. 

Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark
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