ZiD Internet Reviews and Plans

Provider Summary Information
ZiD Internet
ZiD Internet

ZiD Internet

Website: www.zid.com
Services: Cable & DSL
Coverage: ON & QC
Monthly : $59.95 CAD

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Home Phone

Home Internet

Business Phone

Business Internet

 
Rating
0
Rating
13
Rating
3
Rating
0
Rating
21

All Reviews

April 14, 2018
Review Helpful? 1 Yes No 1
Submitted by: gvrvwimpbot ( Montreal , QC)

Review from Canadianisp.ca

Never had problems. I have absolutely nothing bad to say about this company.
February 28, 2018
Review Helpful? 1 Yes No 1
Submitted by: gvrvwimpbot ( Brossard , QC)

Review from Canadianisp.ca

Been a client with cable Internet connection for a few years. Service is ok and price is good.
January 16, 2018
Review Helpful? 1 Yes No 0
Submitted by: gvrvwimpbot ( Victoriaville , QC)

Review from Canadianisp.ca

I_ve had a bad experience with lame service and support. Their communication is deficient, they do not understand what we ask and the salesperson keeps wanting to call us at any time while we are clearly asking to communicate through email. I was billed for a voice mail that supposedly I asked for by phone and what I remember was asking to shut the phone line entirely, but I don_t have a proof because the salesperson insists on doing every communication through phone. Then I asked to shut everything down, tired of their bad service and annoying communication practices, and then the salesperson kept making agressive phone calls to my cell and even my office phone to ask if I wanted to keep their internet even though I already asked by email to shut it down.
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$59.95 Shipping: $25 Other: $ No

Download: 75 Mbps

Upload: 10 Mbps

Cap:

Overage:

Zid internet is a subdivision of Zymos Computer systems Inc which was founded back in 1997. Zid internet is a multi-continental endeavor as their clients span across Asia, the Caribbean, and North America.

Zid Internet division of Zymos Inc. can be found at 3955, Isabell Suite D, Brossard, QC, J4Y 2R2. One of the positive things we noticed about Zid internet was their membership with the Canadian Association of Internet Providers and the American Association of Internet Providers.  They offer a wide variety of VoIP services, web hosting, and residential internet among many others!

 

Cable

  • Cable 5: 5 Mbps Down, 1 Mbps Up at $32.95/monthly
  • Cable 30: 30 Mbps Down, 5 Mbps Up at $49.95/monthly
  • Cable 75: 75 Mbps Down, 10 Mbps Up at $59.95/monthly
  • Cable 150: 150 Mbps Down, 15 Mbps Up at $69.95/monthly
  • Cable 300: 300 Mbps Down, 20 MBps Up at $89.95/monthly

FTTN

 

  • DSL 6: 6 Mbps Down, 0.8 Mbps Up at $27.95/monthly
  • DSL 15: 15 Mbps Down, 1 Mbps Up at $42.95/monthly
  • DSL 25: 25 Mbps Down, 10 Mbps Up at $49.95/monthly
  • DSL 50: 50 Mbps Down, 10 Mbps Up at $49.95/monthly

Apart from the great pricing, let us now review some of the other fees a customer must pay. First off the standard dry loop is applied to customers that do not have a working phone line. The fee itself is not mentioned, and upon contacting the service provider we were not given a clear answer.

Furthermore, the activation fee which is separate from the setup fee is also mentioned vaguely; however, there is no specific fee available. When talking to a Zid internet representative we were told that the actual price cannot be provided due to the fact they are subject to spontaneous change, which is mentioned in the terms and conditions policy of Zid internet. 

All in all Zid internet does have a decent plan at a very reasonable price. However, we would have appreciated more cooperation from them when trying to find out various prices. Furthermore, the inclusion of unlimited peak hours will make their plan even more competitive!

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
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