Voicalls Reviews & Service Offerings
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Voicalls was founded very recently in 2012 by a small team of IT personnel who propelled this telecom company onto the market with great force! Voicalls headquarters are located at 1 Yonge Street, Suite 1801, Toronto, ON M5E 1W7. Voicalls gained the trust and admiration of its consumer base by providing state of the art equipment and reliable service! Voicalls prides itself on providing the best possible customer satisfaction, which is evident by the fact they have a virtual assistant to help customers whenever they require assistance!
Voicalls offers a monthly business plan for small business at $24.00 per month. It is highly commendable and trustworthy that this plan is on a no-contract basis. It entails unlimited North American calling and has a wide variety of features! However, if we were to compare the price of this plan to other service providers we would find voicalls to be just a tad bit more expensive. For example, RingCentral offers its business solution plan for $19.99 per month which also covers the entirety of North America! This five-dollar difference is certainly small, but it is definitely worth noting out to customers!
There are add-ons that one can acquire this plan by paying extra charges. For example to get an additional phone number it would cost an extra $5.00 per month! Getting custom music on hold would cost a onetime fee of $100. Adding an extension with voice mail to your plan would cost an extra $6.00 per month.
Long distance rates provided by Voicalls are also highly competitive with other service providers. For example; the international calling rates to the Philippines using Voicalls is $0.2574 per minute. While using Rebtel the international calling rates to the Philippines is quite cheaper at $0.167.
Business owners usually require dependable fax services to mail and receive invoices and other documents. Voicalls provides a fax to email service at $15.00 per month! This rate is comparatively high to other providers! For example, RingCentral offers the fax to email service included in their service!
It can be concluded that even though Voicalls is on the pricier side when it comes to providing a phone business solution, it makes up for it with its outstanding customer support and service quality! The add-ons are definitely way too expensive when you consider that other service providers give these add-ons included with the plan.
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