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VirtualPBX Phone Systems for Small Business Reviews and Plans

VirtualPBX Phone Systems for Small Business
Provider Summary Information
VirtualPBX Phone Systems for Small Business
VirtualPBX Phone Systems for Small Business

VirtualPBX Phone Systems for Small Business

Website: www.virtualpbx.com
Services: iOS and Android
Coverage: AB, BC, MB, ON, SK, QC & NS
Monthly : $14.99 CAD

3 5 reviewCount
Axvoice VoIP Service
 
FACT: When reviewing VirtualPBX Phone Systems for Small Business visitors in most cases feel Feeling happy happy!!
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All Reviews

April 25, 2020
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot (NoName , US)
Feeling happy Happy Rating 👍

Review from capterra.com

The customer service I recieved was excellent. The person I spoke to was able to quickly identify the problem and help me solve it. There were no cons as far as I could tell.
July 7, 2019
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Submitted by: gvrvwimpbot (NoName , US)
Feeling happy Happy Rating 👍

Review from sourceforge.com

I am a one man show and I can forward my calls to where ever I am. I can have many different routes such as my scheduler or my biller or right to me. There is a small learning curve but there is a learning curve to everything isnt there? Overall I love it. Not being tied down to a land line and so much cheaper.
January 9, 2018
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot (Darlington , US)
Feeling happy Happy Rating 👍

Review from consumeraffairs.com

We use voicemail softphone and the ACD queue of VirtualPBX. We do inbound and outbound sales with this, and also for customer assistance. I've had multiple interactions with their team either through chat or on the telephone and they've always been able to fix whatever issue I've had or walk me through it. But there was one time when I got a foreign person and I was not very happy with that as they didn't understand my question. But other than that I've had great success everytime I call or chat with them through their website. I only would like to be able to use the telephone for text messaging since we have a lot of customers that like to text. I've recommended VirtualPBX for multiple self-employed people since that's what this business is. It makes it easy to not give out my own cell phone number and still use my cell phone to make calls.
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Setup Fee Long Distance Rates

Canada:
USA:
Intl. Minutes:

VirtualPBX develops a powerful, affordable VoIP Phone System for businesses of all sizes throughout Canada, the U.S., and many other countries internationally. It has more than 20 years of telecommunications experience in VoIP, SIP Trunking, and network management.

Included Features

All its phone plans include dozens of important features.

Auto Attendant setup can be configured with business hours to route inbound callers according to Open, Closed, and Holiday hours statuses. Custom greetings can be created through text-to-speech, uploaded files, and through a direct partnership with Snap Recordings for a professional result.

Calls can be directed to Ring Groups and individual users which are all provided with Voicemail boxes. Zapier Integration lets businesses automate their connection to other web apps such as Slack and Google Docs.

All businesses are offered at least two phone numbers with any plan signup. Existing numbers can be ported to the VirtualPBX platform.

Available Devices

Desk phones, the VirtualPBX Softphone, and personal smartphones can be used with VirtualPBX Business Phone Plans to allow any individual to work inside or outside the office with ease.

Remote working can combine with brick-and-mortar offices because all phones in a phone plan are connected. Employees can reach one another by dialing an extension (x123), and extensions can be grouped no matter the location of a person or device.

All VirtualPBX Plans include use of the full-featured Web Phone for completing calls on both mobile and desktop devices. This makes it easy to get started making calls without any further investment. Bring your own device and make calls immediately through your web browser.

Upgrades and Networking

Enterprises can upgrade to Call Recording, External Storage with Amazon AWS for their call recordings and voicemail, API access, Advanced Call Reporting, and more as needed.

Award-winning SIP Trunking is also available for enterprises that want to stick with their on-site PBX servers. Additionally, VirtualPBX networking services can help any business examine and clarify their networks to eliminate jitter and other unwanted disruptions from business calls.

All VirtualPBX VoIP Plans can be ordered and set up in minutes. Its Sales team is ready to assist with picking an appropriate plan that includes the features you need and saves you potentially hundreds compared to your current provider.

Use Promo Code Canada10 to get a 10% discount!

Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark

Does VirtualPBX offer call recording?


Yes! We include Call Recording on a number of our plans. You can automatically record calls by user, device, department, or an entire account – inbound and/or outbound. If you can dream it, we can do it. Even Call Recording on the fly is possible with VirtualPBX. We also offer Whisper and Barge on our ACD Queues Pro feature, as well as an AWS Storage Integration.

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What’s the difference between unlimited users and unlimited minute plans?


We set a very high bar for standard features with every plan option. The main difference between our two plan styles is that Unlimited Minutes Plans are geared for businesses with a high call volume. These plans are designed to be enterprise-capable, and include advanced features like API access and Advanced Call Reports. Unlimited Users Plans are geared for businesses with a lower call volume and they enable companies to save money while sharing minutes across all users.

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Do your plans include call reports?


Every VirtualPBX plan includes Call Logs. For businesses that need even more robust call performance data, we offer Advanced Call Reporting – which lets you analyze exponentially more data points for your company's call traffic. Using our customizable dashboard you can build reports for time-based or performance-based KPIs, plus, filter your data. We make reports easy to download, schedule, and share – so you can stay one step ahead of your call performance.

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