Unmetered Reviews & Service Offerings
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Unmetered is a well-known telecommunications service provider in Canada. Their slogan is “Unmetered: The last ISP you’ll ever need”. Whether or not Unmetered lives up to this slogan is yet to be found out. Their headquarters are located at 6360 Kingsway, Burnaby, BC V5E1C5. Unmetered offers a variety of internet plans, television deals and VoIP solutions which makes it one of the few telecommunication providers in Canada to offer the “triple play” to customers. They pride themselves in providing unrivaled customer support; being ready at any given time to listen to a customer’s pleas. Let us now focus on their bread and better VoIP plan for residential users!
Unmetered offers a residential VoIP plan they call the Home Canada plan. This plan allows for unlimited local calling, as well as unlimited Canada wide calling. This plan costs a total of $20.00 per month and comes with a substantial amount of features. However the pricing on this plan is rather abysmal for numerous reasons. The very first reason is that this price doesn’t stand up at all against the competition; PhonePower offers a residential plan which is unlimited for the entirety of North America for only $5.99. It would unfair of us to say that Unmetered loses in the pricing department if only PhonePower was to beat them out, however many other providers such as Yak, 1-VoIP and VoIPo all offer far better prices then Unmetered does.
The international calling rates that Unmetered has to offer however are on point in terms of pricing. The rates to call Pakistan through Unmetered are 7 cents a minute, while with PhonePower it would cost 6.8 cents which isn’t that great of a difference. Furthermore the international rates to call the United Kingdom using Unmetered would be 2 cents a minute which is once again on par with all of the other prominent long distance providers.
The disappointing factors we noticed about the features that Unmetered has to offer are that firstly there are no fax capabilities that are inclusive to this plan. Furthermore using or bringing an existing number to this plan would cost a customer $25.00, while many other providers just do it for free! The good factors however are the voicemail to email, and compatibility with any provider across Canada.
The quality of Unmetered service cannot be questioned, however the pricing is just too high to justify the quality. Many providers are content charging a monthly rate below two digits, and Unmetered would need to catch up with this scheme if they hope to make there VoIP plans successful!
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