Teliphone Reviews & Service Offerings

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DSL & Dry-Loop

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Monthly Fee Setup Fee Contract Speed Monthly Usage
$39.95 Shipping: $ Other: $79.95 No

Download: 6Mbps




Teliphone Navigata-Westel was previously known as BC Rail Telecom when it was founded in 1957. The corporate head office of Teliphone Navigata-Westel can be found at 3rd floor, 1550 Alberni, Vancouver, BC, Canada! It has now grown to be one of the largest Local Exchange Carriers in Canada. Teliphone Navigata-Westel offers a vast array of services and features that are widely available across North America. Teliphone acquired the assets of Navigata Comunnications 2009 Inc in December of 2012. Teliphone Navigata-Westel is also the proud owner and operator of New York Telecommunication Exchange, which happens to be world’s first neutral international telecommunications commodity exchange. Let us now review the go to plan that Teliphone Navigata-Westel has to offer for customers looking for residential internet capabilities!
Teliphone offers a basic residential plan which comes with download speeds of up to 6 mbps and the upload speeds were not mentioned. This plan is offered at an unlimited bandwidth rate and costs a total of $39.95 per month! The pricing on this plan is quite horrendous if compared to other providers who offer the same plan at a much cheaper price. For example Worldine offers the same exact plan which offers 6 mbps download speeds and an unlimited bandwidth for only $29.95. The added charge of 10 dollars being implemented by Teliphone is in no way justifiable. Using an unlimited plan as bait to boost the prices up is a tactic that is frowned upon in the world of internet services!
The additional charges include activation fees, dry loop charges and setup fees. The activation and set up fees total out to $79.95 for a onetime fee, which in all honesty is way too high when compared to the set up fees being charged by other providers. Furthermore we found it quite disappointing that Teliphone mentioned that the $39.95 fee did not include the dryloop fees, but also didn’t provide the fees for the dryloop anywhere on their website!
After carefully going through the acceptable usage policy of Teliphone we are happy to learn that they don’t engage in the practice of throttling! The plan is truly unlimited, but the cost of the plan is not entirely justifiable. Furthermore, sufficient information is not provided on the website in terms of the dryloop features and additional features that may come with the service. Teliphone definitely has to go back to the drawing boards and come with up a plan that has far more competitive pricing! 

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