Talkit Reviews and Plans

 

All Reviews

August 5, 2021	Review Helpful? 1 Yes No 0
Submitted by:	Dana (Bothwell , ON)
Happy	👍
Amazing Service We were setting up a phone for a family member with disabilities and the process had some unique challenges. The service we received from Andrea at TalkIt was amazing. She went above and beyond to help us with the porting and final set up. I haven't had customer service this good in a long time. It was amazing.
Report abuse	Reply / Update

January 21, 2020	Review Helpful? 6 Yes No 1
Submitted by:	Ruban karthegesu (Brampton , ON)
Disappointed	👎
Refund of Long Distance charge deposit I am with this company since 2002 now I donot need home phone, I have $41.00 long distance balance as credit my account, I asked for the refund of it, they said NO and they cannot give back any money, I talked to Andrea, she said she is the Operation Manager (She doenot wants to give full name and said she is the only one Andrea) very unprofessional I asked her send me letter why cannot give money back, I need to report to BETTER BUSINESS BUREAU this is look like a mckey mouse company aiming to get others hard earn monies Reply from: Andrea May 31, 2021 Hello Ruban, I am very sorry you feel this way. When we spoke on the phone I did not feel you had a bad experience speaking with me. We were not able to refund the long distance for a couple of reasons, one reason was because you had not ordered any long distance from us since 2019 and we cannot refund any credits applied as a courtesy. It also does state on our website that long distance funds are non-refundable. If I failed to communicate this with you properly I do apologize and hope this clears things up. I hope you and your family are doing well and staying safe and get a chance to enjoy the warm weather! I wish you all the best!
Report abuse	Reply / Update

December 4, 2019	Review Helpful? 6 Yes No 0
Submitted by:	Alex (mississauga , ON)
Angry	👎
The worst customer support. All the fired call centre agents end up here. Service price and tech are passable. Should still be $59.99 a year but theres capitalism for you. Talk it has always employed the worst support. They are governed by customer service support failures and they whole heartedly employ them. They will argue with you until you hang up. Thats their motto. They know youll just pay at the end of the year anyways to keep your number and not pay $1200 a year to the other guys.
Report abuse	Reply / Update

Load More Reviews