Talkit Reviews & Service Offerings |
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Rating
| Gonevoip's Opinion (4): |  |
| Users Rating: |  |
68%
32%
Reviews Stats
satisfied !
Top Positive
Talkit Review
I had it with Rogers phone service; was to little features for too much of a price. Decided to leap into VOIP before going on Wireless (which ironically we use Bell and Rogers) We ported our number; prior to complete we got a call from Rogers asking us why we were porting and if there was anything they could do to keep us.. (now they are asking..??). We signed in when they a promotion over the holiday for 1st year & ATA at $99. When we had to reach their support team they were responsive, took a while to get a hold of someone (but that's also true with other companies) and they did resolved our questions right in there and did called back to follow up to know if everything was resolved. Their website is basic – but really what else do you need. So far our first VOIP experience is a good one.Top Critical
Awful
Tried Talkit for a 30 day trial after being recommended by a friend. With the unit I received I was not able to make any calls only receive. After 3+ hours of tech support another unit was sent to me. Again I was unable to make outgoing calls. After 5 or 6 hours of tech support (sometimes on hold for up to 50 min.) I gave up and asked for my money back. Talkit refused as it had been over 30 days since my first device arrived. I explained that it never worked and that 2 weeks of that time was wasted waiting for a second device. Said nothing they could do had to pay for 1 year of service on something that didn't work.| April 23, 2019 | |
| Submitted by: | Alex Radic (Hamilton , ON) |
| Feeling: |
Satisfied |
| Overall Rating: | |
| Would Recommend? | YES |
Amazing serviceAmazing service, price and customer service ( I have been dealing with Andrea mostly, but other are very good too). I switched 3 years ago and never regretted. I also convinced my sister, co worker and friend to switched to Talkit.Reply from: Andrea April 23, 2019 Thank you for the very nice review, Alex. You have been a great customer and we appreciate your business. Don't forget we now provide the Internet and Business services. :) |
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| December 22, 2018 | |
| Submitted by: | Helmut Ebert (Welland , ON) |
| Feeling: | 
Unpleasantly Surprised |
| Overall Rating: | |
| Would Recommend? | YES |
Will proceed to use their hodting serviceMany years ago I decided for cost reasons to use VOIP for my phone services. One company went out of business and the other one became a nuisance. Now I am using for years talkit and I am happy. My Internet provider was one of the leading companies. Their priced for my business plan went up and their service with respect to sped went dramatically down. I had to wait up to one minute just to connect to newspapers. I am hearing impaired and their chat service was an insult by using artificial creatures or the most stupid people you can find. By using talkit as an Internet provider I got a much faster service for less money and the best service I ever experienced. Andrea Huntley answers even on Sundays very fast by e-mail. Now my German hosting service was taken over by an other company and nothing works any longer and all my web sites are off line. It is a complete mess and even after they claimed that everything is working again (after a review)I am still of-line. So I started again working with Andrea. I hope it will be successful.Reply from: Andrea April 4, 2019 Hi Helmut, I see you gave us only a half a star rating (the lowest possible) and unpleasantly surprised :( I'm not sure if this was a mistake since you said really good things in your written review. Please let me know |
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| April 1, 2018 | |
| Submitted by: | Frank Garner (Grimsby , ON) |
| Feeling: |
Satisfied |
| Overall Rating: |  |
| Would Recommend? | YES |
RecommendedUsing their service for years. Very satisfied. |
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| November 1, 2017 | |
| Submitted by: | Rodika Barbu (Stoneyh Creek , ON) |
| Feeling: | 
Thankful |
| Overall Rating: | |
| Would Recommend? | YES |
Thank you Andrea Huntley!I dealt with Andrea Huntley when I signed up with TalkIt. One of the nicest people I met as Customer Service Representative. TalkIt is one lucky company with an employee like Andrea. I thank you Andrea from the bottom of my heart with everything during my signing up. It was my pleasure to meet you and I wish you much success with your employer TalkIt. Kind regards, Rodika Barbu |
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| May 16, 2017 | |
| Submitted by: | Jennifer (Vancouver , BR) |
| Feeling: | 
Happy |
| Overall Rating: | |
| Would Recommend? | YES |
Best Service! Great PriceI have had the service for a while now and it has been great! The couple of times that I needed to speak with someone I was able to reach a live person quickly and they were very friendly and professional. I have had no complaints! |
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| 1 person found the following review useful | |
| January 10, 2017 | |
| Submitted by: | Walter Miller (Kentville , NO) |
| Feeling: |
Satisfied |
| Overall Rating: | |
| Would Recommend? | YES |
Best Phone ServiceI've been with Talkit for less than a year but it has always been great! The minor issue we had once was fixed quickly, staff are friendly and knowledgeable! The price is very good, shocking for how good the service and support has been! |
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| November 21, 2016 | |
| Submitted by: | Amber (Ottawa , ON) |
| Feeling: |
Satisfied |
| Overall Rating: | |
| Would Recommend? | NO |
Love this CompanyThe service is great, the price is good and the staff are AMAZING!! I would keep this service just to support the staff that's how much I like them, they are so helpful and caring and it really shines through. I had issues when I was first setting it up for my mom and I was really stressed, the staff understood and really helped and took care of everything, in no time the service was working perfectly! |
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| September 27, 2016 | |
| Submitted by: | Julie Bergsma (HAMILTON , ON) |
| Overall Rating: | |
| Would Recommend? | NO |
Delayed VoicemailIt sometimes takes a day for a message to show up.Reply from: Andy November 21, 2016 Is it delayed when it's coming to your email or to your phone handset. If it's coming to your email then it's most likely your email that's delayed as most emails are. |
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| September 13, 2016 | |
| Submitted by: | Mel Varsco (Halifax , NO) |
| Overall Rating: | |
| Would Recommend? | NO |
Amazing ServiceThis is the best most affordable phone service! This company is amazing and all dealings I have had with staff have been great. |
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| August 30, 2016 | |
| Submitted by: | Mike Fosters (Edmonton , AL) |
| Overall Rating: | |
| Would Recommend? | NO |
Great Company and ServiceThe Service is great and my dealings with support and customer service have even been great. The people there especially Romeo and Andrea really care about their customers.I just got the internet as well and it is great too. They really know what their doing and the price is good. I highly recommend Talkit to everyone! |
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| Monthly Fee | Setup Fee | Other Fees | Long Distance Rates |
| $6.67 | FREE |
$30 |
Canada: FREE |
Talkit.ca offers an ideal no-frills home phone alternative package. Talkit has new numbers and number portability for most of Ontario's cities and towns, and major centers in Quebec, Alberta, and BC. They have most of the features you'll expect at a price you would not believe.
This is an ideal low-cost Home Phone alternative and it comes with unlimited calling to anywhere in Canada + features such as Voicemail + Caller ID and 3-Way Calling. Talkit was formerly known as CANTALK9000, in 2010 changed name/branding to Talkit.ca with the tagline of "No Strings Attached".
Talkit is HQ in Hamilton, ON and is financially backed by a local entrepreneur; who has been known as a property developer, airport operator and at the one-time port owner of Hamilton's Bull-Dogs AHL team.
In June 2015 Talkit announced it began servicing the province of Manitoba - offering more choice to that part of the Prarie.
At Gonevoip we like Talkit's no frill offering approach; the mix of features, Canada wide long distance calling, great international long distance rates. The reviews we get from users tend to point to a lackluster customer service experience. Having said that, there is an instructive video on how to setup Talkit's ATA right here.
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Features
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i want to correct typing errors |
can I use a number from Burlington in dundas and use my fax machine on the same number ?Yes, you can. You can even take your Talkit device anywhere in the world and use it with your number from Burlington if you wanted to :) |
could I set up this home phone in Orillia then take it to Fort Myers Beach Area code 239 ZIP 33931Luke is right, yes you can take it with you; in fact you can take it anywhere in the world that has highspeed internet and does not block VoIP. Keep in mind that it will act as if you were still in Orillia so you can still call anywhere in Canada but if you call a U.S. phone number there will still be long distance charges and like Luke said keep in mind about the 911.If the plan is to use it only while there in vacation, then yes. You wont be the first, nor the last, to take the adapter along and hook it wherever you go. Consider; need reliable internet & if you do dial 911 keep in mind the address registered is in Orillia, so you will have to tell them your present location. Or use a cellphone to dial 911. |
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